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Engers, T.M. van; Steenhuis, M.: Knowledge management in the Dutch tax and customs administration : quantifying knowledge in an operational context (1996)
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Wijnhoven. F.; Wognum, P.M.; Weg, R.L.W. van de: Knowledge ontology development (1996)
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Papazoglou, M.P.; Heuvel, W.-J. van den: From business processes to cooperative information systems : an information agents perspective (1999)
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Lammers, I.S.; Eijnatten, F.M. van: Improving the management of knowledge in an automation department of a Dutch bank : embarking on action research (1996)
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