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  • × theme_ss:"Informationsdienstleistungen"
  • × type_ss:"x"
  1. Schäpers, K.: Umfang und Grenzen des Informationsdienstes in Öffentlichen Bibliotheken : Empfehlungen und Diskussionen (1991) 0.03 
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  2. Hitz, K.: AskSam im Informationsdienst Öffentlicher Bibliotheken : Modelltheoretische Überlegungen und Aufbau von Beispieldateien (1991) 0.03 
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  3. Reppenhagen, K.: Benutzerschulung im Informationsdienst : Darstellung der Formen in der Benutzerschulung sowie Entwicklung eines Schulungsbeispiels für erwachsene Benutzer Öffentlicher Bibliotheken (1977) 0.03 
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  4. Geppert, K.; Locher, A.: Gesprächsführung : Entwicklung eines Lernprogramms für Bibliothekare im Auskunftsdienst (1996) 0.03 
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  5. Rudolph, K.: Bewertungsmethoden für den Auskunftsdienst : kritische Sichtung der Beiträge in der deutschen und englischen Fachliteratur sowie Vorschläge zur Vereinheitlichung der Erhebungsmethoden in Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1975) 0.03 
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  6. Roll, U.: Informationsangebot und Informationsnachfrage zu ausgewählten Gebieten der Ökologie und des Umweltschutzes (2004) 0.03 
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  7. Scholle, U.: Zu benutzerorientierten Informationsdienstleistungen an Bibliotheken : unter Berücksichtigung des Projekts 'Gewalt an Schulen' der Stadtbibliothek Köln als Beispiel einer aktiven Literaturvermittlung (1997) 0.02 
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  8. Bertram, J.: Informationen verzweifelt gesucht : Enterprise Search in österreichischen Großunternehmen (2011) 0.02 
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    Abstract
    Die Arbeit geht dem Status quo der unternehmensweiten Suche in österreichischen Großunternehmen nach und beleuchtet Faktoren, die darauf Einfluss haben. Aus der Analyse des Ist-Zustands wird der Bedarf an Enterprise-Search-Software abgeleitet und es werden Rahmenbedingungen für deren erfolgreiche Einführung skizziert. Die Untersuchung stützt sich auf eine im Jahr 2009 durchgeführte Onlinebefragung von 469 österreichischen Großunternehmen (Rücklauf 22 %) und daran anschließende Leitfadeninterviews mit zwölf Teilnehmern der Onlinebefragung. Der theoretische Teil verortet die Arbeit im Kontext des Informations- und Wissensmanagements. Der Fokus liegt auf dem Ansatz der Enterprise Search, ihrer Abgrenzung gegenüber der Suche im Internet und ihrem Leistungsspektrum. Im empirischen Teil wird zunächst aufgezeigt, wie die Unternehmen ihre Informationen organisieren und welche Probleme dabei auftreten. Es folgt eine Analyse des Status quo der Informati-onssuche im Unternehmen. Abschließend werden Bekanntheit und Einsatz von Enterprise-Search-Software in der Zielgruppe untersucht sowie für die Einführung dieser Software nötige Rahmenbedingungen benannt. Defizite machen die Befragten insbesondere im Hinblick auf die übergreifende Suche im Unternehmen und die Suche nach Kompetenzträgern aus. Hier werden Lücken im Wissensmanagement offenbar. 29 % der Respondenten der Onlinebefragung geben zu-dem an, dass es in ihren Unternehmen gelegentlich bis häufig zu Fehlentscheidungen infolge defizitärer Informationslagen kommt. Enterprise-Search-Software kommt in 17 % der Unternehmen, die sich an der Onlinebefragung beteiligten, zum Einsatz. Die durch Enterprise-Search-Software bewirkten Veränderungen werden grundsätzlich posi-tiv beurteilt. Alles in allem zeigen die Ergebnisse, dass Enterprise-Search-Strategien nur Erfolg haben können, wenn man sie in umfassende Maßnahmen des Informations- und Wissensmanagements einbettet.
    Date
    22. 1.2016 20:40:31
    Language
    d
  9. Hoffmann, R.: Mailinglisten für den bibliothekarischen Informationsdienst am Beispiel von RABE (2000) 0.01 
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    Date
    22. 2.2000 10:25:05
    Language
    d
    Series
    Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22
  10. Tönnessen, D.: Informationsdienst an wissenschaftlichen Bibliotheken : Entwicklungsstand und aktuelle Fragen (1993) 0.01 
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  11. Devant, R.: ¬Der Informationsdienst in den Öffentlichen Bibliotheken der Bundesrepublik Deutschland : Entwicklung und Stand (1986) 0.01 
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  12. Fielitz, J.: Zur Geschichte des Auskunftsdienstes an wissenschaftlichen Bibliotheken in Deutschland (1982) 0.01 
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  13. Wiegand, D.: ¬Die Informationsfunktion einer Universitätsbibliothek : Institutionalisierungsgrade der Auskunftstätigkeit (1967) 0.01 
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  14. Langen, D.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- und ausländischer Fachbeiträge (1976) 0.01 
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  15. Schmidt, D.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- uns ausländischer Fachbeiträge (1976) 0.01 
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  16. Loosen, D.: Suchstrategien im bibliothekarischen Informationsdienst : Definitionen und Probleme sowie Entwicklung allgemeiner und beispielhafter Handlungsweisen (1988) 0.01 
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  17. Bernds, R.: Neuere Entwicklungen im Informationsdienst amerikanischer Bibliotheken : Analyse der Fachliteratur (1991) 0.00 
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  18. Meyer, C.: Materialien im Auskunfts- und Informationsbereich wissenschaftlicher Bibliotheken (1992) 0.00 
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