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  • × author_ss:"Gläser, C."
  • × theme_ss:"Informationsdienstleistungen"
  1. Gläser, C.: Elektronischer Auskunftsdienst im Echtzeitbetrieb : Chatangebote in anglo-amerikanischen Bibliotheken - Möglichkeiten der Übertragbarkeit auf deutsche Bibliotheken (2002) 0.01 
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  2. Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998) 0.01 
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  3. Gläser, C.: ¬Die Bibliothek als Lernort : neue Servicekonzepte (2008) 0.01 
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