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Kelly, D.; Harper, D.J.; Landau, B.: Questionnaire mode effects in interactive information retrieval experiments (2008)
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Kules, B.; Capra, R.: Influence of training and stage of search on gaze behavior in a library catalog faceted search interface (2012)
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- Abstract
- This study examined how searchers interact with a web-based, faceted library catalog when conducting exploratory searches. It applied multiple methods, including eye tracking and stimulated recall interviews, to investigate important aspects of faceted search interface use, specifically: (a) searcher gaze behavior-what components of the interface searchers look at; (b) how gaze behavior differs when training is and is not provided; (c) how gaze behavior changes as searchers become familiar with the interface; and (d) how gaze behavior differs depending on the stage of the search process. The results confirm previous findings that facets account for approximately 10-30% of interface use. They show that providing a 60-second video demonstration increased searcher use of facets. However, searcher use of the facets did not evolve during the study session, which suggests that searchers may not, on their own, rapidly apply the faceted interfaces. The findings also suggest that searcher use of interface elements varied by the stage of their search during the session, with higher use of facets during decision-making stages. These findings will be of interest to librarians and interface designers who wish to maximize the value of faceted searching for patrons, as well as to researchers who study search behavior.
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Bank, C.: ¬Die Usability von Online-Wörterbüchern und elektronischen Sprachportalen (2012)
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- Language
- d
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White, R.W.: Belief dynamics in web search (2014)
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- Abstract
- People frequently answer consequential questions, such as those with a medical focus, using Internet search engines. Their primary goal is to revise or establish beliefs in one or more outcomes. Search engines are not designed to furnish answers, and instead provide results that may contain answers. Information retrieval research has targeted aspects of information access such as query formulation, relevance, and search success. However, there are important unanswered questions on how beliefs-and potential biases in those beliefs-affect search behaviors and how beliefs are shaped by searching. To understand belief dynamics, we focus on yes-no medical questions (e.g., "Is congestive heart failure a heart attack?"), with consensus answers from physicians. We show that (a) presearch beliefs are affected only slightly by searching and changes are likely to skew positive (yes); (b) presearch beliefs affect search behavior; (c) search engines can shift some beliefs by manipulating result rank and availability, but strongly-held beliefs are difficult to move using uncongenial information and can be counterproductive, and (d) search engines exhibit near-random answer accuracy. Our findings suggest that search engines should provide correct answers to searchers' questions and develop methods to persuade searchers to shift strongly held but factually incorrect beliefs.
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Cole, C.; Beheshti, J.; Abuhimed, D.; Lamoureux, I.: ¬The end game in Kuhlthau's ISP Model : knowledge construction for grade 8 students researching an inquiry-based history project (2015)
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McKay, D.; Chang, S.; Smith, W.; Buchanan, G.: ¬The things we talk about when we talk about browsing : an empirical typology of library browsing behavior (2019)
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Spink, A.; Wilson, T.; Ellis, D.; Ford, N.: Modeling users' successive searches in digital environments : a National Science Foundation/British Library funded study (1998)
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- Source
- D-Lib magazine. 4(1998) no.4, xx S
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Nicholas, D.: ¬An assessment of the online searching behaviour of practitioner end users (1996)
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Spink, A.; Wolfram, D.; Jansen, B.J.; Saracevic, T.: Searching the Web : the public and their queries (2001)
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Bilal, D.; Kirby, J.: Differences and similarities in information seeking : children and adults as Web users (2002)
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Kübler, H.-D.: Aufwachsen mit dem Web : Surfen eher selten: zwei Studien zur Internetnutzung von Kindern (2005)
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- Language
- d
