Ammann, E.: ¬A conception of knowledge and knowledge dynamics in an enterprise (2013)
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- Abstract
- A new conception of knowledge and knowledge dynamics is introduced. lt provides a three-dimensional model of knowledge with types, kinds and qualities. Built on this knowledge conception knowledge dynamics is modeled with the help of general knowledge conversions between knowledge assets. Here knowledge dynamics is understood to cover all of acquisition, conversion, transfer development and usage of knowledge. Through this conception we gain a sound basis for knowledge management and development in an enterprise. Especially the type dimension of knowledge, which categorizes it according to its internality and externality with respect to the human being, is crucial knowledge management, because knowledge should be made available by converting it to more external types. Several areas of applicability for this conception are discussed. First a approach to knowledge-intensive business processes in an enterprise is described, be it human-driven, knowledge-driven or task-driven processes. As an example for this approach, a model of the creative activity for the renewal planning of a product is given. Second, from a more company-wide company-wide and resource- oriented perspective, the various knowledge transformations between the different intellectual capital domains of an enterprise can be modeled with this approach. Other areas of applicability of the new conception are shortly addressed and include educational and organisational psychology.
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