Search (4 results, page 1 of 1)

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Abstract

This study investigates the information needs of young first time mothers through a qualitative content analysis of 266 selected posts to a major online discussion group. Our analysis reveals three main categories of need: needs around how to create a positive environment for a child, needs around a mother's relationships and well-being and needs around child development and health. We demonstrate the similarities of this scheme to needs uncovered in other studies and how our classification of needs is more comprehensive than those in previous studies. A critical distinction in our results is between two types of need presentation, distinguishing between situational and informational needs. Situational needs are narrative descriptions of a problematic situations whereas informational needs are need statements with a clear request. Distinguishing between these two types of needs sheds new light on how information needs develop. We conclude with a discussion on the implication of our results for young mothers and information providers.

Type

a

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Abstract

This article provides the first empirical study focused exclusively on the information intermediary role in disadvantaged (socioeconomic) and dependent (support) circumstances. We report findings from interviews and focus groups with 49 UK state and voluntary sector professionals providing support to young (<21) mothers from areas of multiple deprivations. We evidence an important information intermediary role with three key contributions to information behaviors in disadvantaged and dependent circumstances. Intermediaries: facilitate information needs recognition, and consider purposeful action within problematic situations; are a key source of information in themselves, and a key integrative connection to other external sources not otherwise accessed; and tailor and personalize information for relevance, and communicate via incremental and recursive cycles that take into account learning needs. We provide parameters for a theory of information intermediary intervention to guide future examination of an important and understudied role; and conceptualize important theoretical relationships between information behavior and social capital, and in particular shared concepts of social integration, and the progressive and integrative intermediary role within. Our findings have significant practical implications for public health policy and digital health strategies, as they evidence an important human information intermediary role among an at-risk group, with implications for disadvantaged and vulnerable populations more broadly.

Type

a

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Abstract

This study explores the use of online newsgroups and discussion groups by people in situations of information poverty. Through a qualitative content analysis of 200 posts across Internet groups, we identify topics and information needs expressed by people who feel they have no other sources of support available to them. We uncover various health, well-being, social, and identity issues that are not only crucial to the lives of the people posting but which they are unwilling to risk revealing elsewhere-offering evidence that these online environments provide an outlet for the expression of critical and hidden information needs. To enable this analysis, we first describe our method for reliably identifying situations of information poverty in messages posted to these groups and outline our coding approach. Our work contributes to the study of both information seeking within the context of information poverty and the use of Internet groups as sources of information and support, bridging the two by exploring the manifestation of information poverty in this particular online setting.

Type

a

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Abstract

This study investigates the emotional content of 174 posts from 162 posters to online forums made by young (age 14-21) first-time mothers to understand what emotions are expressed in these posts and how these emotions interact with the types of posts and the indicators of Information Poverty within the posts. Using textual analyses we provide a classification of emotions within posts across three main themes of interaction emotions, response emotions, and preoccupation emotions and show that many requests for information by young first-time mothers are motivated by negative emotions. This has implications for how moderators of online news groups respond to online request for help and for understanding how to support vulnerable young parents.

Type

a