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Hernon, P.; McClure, C.R.: Library reference service : an unrecognized crisis - a symposium (1987) 0.00

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Hernon, P.: Utility measures, not performance measures, for library reference service? (1987) 0.00

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Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986) 0.00

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Hernon, P.; Relyea, H.C.: Information policy (1991) 0.00

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Hernon, P.; Relyea, H.C.: Information policy: United States (2009) 0.00

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Abstract: Information policy, a field encompassing both public policy and information science, treats information as both a commodity-adheres to the economic theory of property rights-and a resource to be collected, protected, shared, manipulated, and managed. Although the literature often refers to information policy in the singular, there is no single all-encompassing policy. Rather, information policies tend to address specific issues and, at times, to be fragmented, overlapping, and contradictory.
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Hernon, P.; McClure, C.R.: Quality of data issues in unobtrusive testing of library reference service : recommendations and strategies (1987) 0.00

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Hernon, P.; McClure, C.R.: Electronic U.S. government information : policy issues and directions (1993) 0.00

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