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  • × author_ss:"Robson, A."
  • × author_ss:"Robinson, L."
  1. Robson, A.; Robinson, L.: Building on models of information behaviour : linking information seeking and communication (2013) 0.00
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    Abstract
    Purpose - This paper aims to gain insights from existing models of information behaviour, building on them to develop a new model which, unlike most others, encompasses both information seeking and communication. By identifying key factors affecting the successful communication and use of information, it is hoped that the model will be of practical value both to information providers and to users. Design/methodology/approach - The paper is based on a literature search and analysis of well-established models of information seeking and of communication, from which a new conceptual model is constructed. Findings - Existing models have elements in common, though most models in library and information science focus on information seeking and the information user, while those from the field of communications focus on the communicator and the communication process. A new model is proposed that includes key elements of existing models and takes into account not just the information seeker but also the communicator or information provider. Originality/value - The model developed in this paper is the first to combine elements from both information seeking and communication models. Being built on previous research, it can be used to investigate the practical value of the model itself and the elements that it has in common with other models.
    Type
    a
  2. Robson, A.; Robinson, L.: ¬The Information seeking and communication model : a study of its practical application in healthcare (2015) 0.00
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    Abstract
    Purpose - This study investigated the application in the field of healthcare of a recently developed model of information seeking and communication. The purpose of this paper is to test the model's validity and to identify insights that it may provide. Design/methodology/approach - To investigate the model's application to information users, the findings from published literature on physicians' information behaviour were studied. To investigate its application to information providers, interviews were carried out with staff working for the National Institute for Health and Care Excellence and with employees of pharmaceutical companies. The findings were examined using deductive content analysis. Findings - The findings endorse the validity of the model, with minor modifications. The model provides practical insights into the behaviour of both users and providers of information and the factors that influence them. It can be used to identify ways in which information behaviour may be positively modified in both finding and communicating healthcare information. Originality/value - This research demonstrates the practical value of a new model of information behaviour which was developed using insights from earlier models. In doing so it answers criticisms that research in library and information science often fails to build on previous research and that it has little practical usefulness.
    Type
    a