Search (15 results, page 1 of 1)

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Abstract

Purpose The purpose of this paper is to elaborate the picture of the motivators for information behaviour by examining the nature of information need as a trigger and driver of information seeking. Design/methodology/approach Conceptual analysis focusing on the ways in which the researchers have conceptualized information need in models for human information behaviour (HIB). The study draws on conceptual analysis of 26 key studies focusing on the above topic. Findings Researchers have employed two main approaches to conceptualize information needs in the HIB models. First, information need is approached as a root factor which motivates people to identify and access information sources. Second, information need is approached as a secondary trigger or driver determined by more fundamental factors, for example, the information requirements of task performance. The former approach conceptualizes information need as a trigger providing an initial impetus to information seeking, while the latter approach also depicts information need as a driver that keeps the information-seeking process in motion. The latter approach is particularly characteristic of models depicting information seeking as a cyclic process. Research limitations/implications As the study focuses on information need, no attention is devoted to related constructs such as anomalous state of knowledge and uncertainty. Originality/value The study pioneers by providing an in-depth analysis of the nature of information need as a trigger and driver of information seeking. The findings refine the picture of motivators for information behaviour.

Date

20. 1.2015 18:30:22

Type

a

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Abstract

Purpose The purpose of this paper is to contribute to the creation of a holistic picture of information behavior by examining the connections between information seeking and sharing. Design/methodology/approach Conceptual analysis is used to focus on the ways in which the researchers have modeled the interplay of information seeking and sharing. The study draws on conceptual analysis of 27 key studies examining the above issue, with a focus on the scrutiny of six major models for information behavior. Findings Researchers have employed three main approaches to model the relationships between information seeking and sharing. The indirect approach conceptualizes information seeking and sharing as discrete activities connected by an intermediating factor, for example, information need. The sequential approach assumes that information seeking precedes information sharing. From the viewpoint of the interactive approach, information seeking and sharing appear as mutually related activities shaping each other iteratively or in a cyclical manner. The interactive approach provides the most sophisticated research perspective on the relationships of information seeking and sharing and contributes to holistic understanding of human information behavior. Research limitations/implications As the study focuses on information seeking and sharing, no attention is devoted to other activities constitutive of information behavior, for example, information use. Originality/value The study pioneers by providing an in-depth analysis of the connections of information seeking and information sharing.

Date

20. 1.2015 18:30:22

Type

a

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Abstract

This study investigates the argument patterns in Yahoo! Answers, a major question and answer (Q&A) site. Mainly drawing on the ideas of Toulmin (), argument pattern is conceptualized as a set of 5 major elements: claim, counterclaim, rebuttal, support, and grounds. The combinations of these elements result in diverse argument patterns. Failed opening consists of an initial claim only, whereas nonoppositional argument pattern also includes indications of support. Oppositional argument pattern contains the elements of counterclaim and rebuttal. Mixed argument pattern entails all 5 elements. The empirical data were gathered by downloading from Yahoo! Answers 100 discussion threads discussing global warming-a controversial topic providing a fertile ground for arguments for and against. Of the argument patterns, failed openings were most frequent, followed by oppositional, nonoppositional, and mixed patterns. In most cases, the participants grounded their arguments by drawing on personal beliefs and facts. The findings suggest that oppositional and mixed argument patterns provide more opportunities for the assessment of the quality and credibility of answers, as compared to failed openings and nonoppositional argument patterns.

Type

a

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Abstract

This study examines the ways in which informational support based on user-generated content is provided for the needs of leisure-related travel planning in an online discussion group and a Q&A site. Attention is paid to the grounds by which the participants bolster the informational support. The findings draw on the analysis of 200 threads of a Finnish online discussion group and a Yahoo! Answers Q&A (question and answer) forum. Three main types of informational support were identified: providing factual information, providing advice, and providing personal opinion. The grounds used in the answers varied across the types of informational support. While providing factual information, the most popular ground was description of the attributes of an entity. In the context of providing advice, reference to external sources of information was employed most frequently. Finally, although providing personal opinions, the participants most often bolstered their views by articulating positive or negative evaluations of an entity. Overall, regarding the grounds, there were more similarities than differences between the discussion group and the Q&A site.

Type

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Abstract

Purpose Drawing on the ideas of conversation analysis (CA), the purpose of this paper is to elaborate the picture of dialogical information seeking and sharing. To this end, information seeking and sharing are approached as interactive online talk occurring in an asynchronous discussion forum. Design/methodology/approach The conceptual framework is based on the elaboration of Schegloff's model for sequence organisation in spoken conversation. As a result, ten categories constitutive of asynchronous online talk were identified. It was further examined how online talk of this type is structured by expanded question - answers adjacency pairs and how such pairs are constitutive of dialogical information seeking and sharing. This question was explored by scrutinising 20 discussion threads downloaded from a do-it-yourself related online forum. Findings Four ideal typical patterns of asynchronous online talk were identified. Answering the question is a basic pattern of online talk, based on the provision of responses to an individual request. Specifying the answer, broadening the discussion topic and challenging the answer represent more sophisticated patterns incorporating post-expansions of diverse kind. Research limitations/implications As the study focusses on four patterns constitutive of online talk occurring in a particular domain, the findings cannot be generalised to depict the phenomena of dialogical information interaction as a whole. Further research is needed to scrutiny the particular features of asynchronous online talk in the context of dialogical information interaction. Originality/value The paper pioneers by examining the potential of CA in the micro-level study of dialogical information seeking and sharing structured by expanded adjacency pairs. The findings also identify the limitations of the conversation analytic methodology in the study of asynchronous online discourse.

Type

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Abstract

Purpose Arts-informed, visual research was conducted to document the pictorial metaphors that appear among original drawings of information. The purpose of this paper is to report the diversity of these pictorial metaphors, delineate their formal qualities as drawings, and provide a fresh perspective on the concept of information. Design/methodology/approach The project utilized pre-existing iSquare drawings of information that were produced by iSchool graduate students during a draw-and-write activity. From a data set of 417 images, 125 of the strongest pictorial metaphors were identified and subjected to cognitive metaphor theory. Findings Overwhelmingly, the favored source domain for envisioning information was nature. The most common pictorial metaphors were: Earth, web, tree, light bulb, box, cloud, and fishing/mining, and each brings different qualities of information into focus. The drawings were often canonical versions of objects in the world, leading to arrays of pictorial metaphors marked by their similarity. Research limitations/implications Less than 30 percent of the data set qualified as pictorial metaphors, making them a minority strategy for representing information as an image. The process to identify and interpret pictorial metaphors was highly subjective. The arts-informed methodology generated tensions between artistic and social scientific paradigms. Practical implications The pictorial metaphors for information can enhance information science education and fortify professional identity among information professionals. Originality/value This is the first arts-informed, visual study of information that utilizes cognitive metaphor theory to explore the nature of information. It strengthens a sense of history, humanity, nature, and beauty in our understanding of information today, and contributes to metaphor research at large.

Type

a

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Abstract

Drawing on the ideas of process philosophy, this study elaborates the nature of information-seeking process by approaching them as temporal developments. To this end, a conceptual analysis was made by comparing key models which approach information seeking as stage-based and cyclic processes. The nature of such processes was scrutinized by devoting attention to two main aspects, that is, the temporal order in which the constituents of information seeking appear during the process, and the changes occurring in the constituents. Stage-based approaches draw on linear time concept by conceptualizing such processes as sets of consecutive activities progressing toward a final point. Cyclic approaches conceptualize information-seeking processes as sets of iterative activities which may be repeated. The findings suggest that stage-based and cyclic approaches should not be opposite approaches; rather, they complement each other. However, cyclic models emphasizing the importance of feedback loops have gained more popularity in the modeling of web searching, whereas the interest in the development of stage-based approaches has decreased since the 1990s.

Type

a

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Abstract

Purpose - The purpose of this paper is to elaborate how source preference criteria are defined in the context of everyday projects that require the seeking of problem-specific information. More specifically, to find out how information seekers explain their preference criteria by characterizing the perceived strengths and weaknesses of diverse sources. Design/methodology/approach - The approach takes the form of qualitative content analysis of empirical data gathered by semi-structured interviews with 16 prospective home buyers in 2008. The source preference criteria were elicited by making use of the construct of information source horizon. Findings - Networked sources were favoured most strongly, followed by printed media, human sources and organizational sources. Content of information was the primary source preference criterion. Availability of information was a fairly important criterion, while user characteristics, usability of information and situational factors were fairly marginal in this regard. In the definition of the preference criteria, more emphasis was placed on the perceived strengths than weaknesses of sources. Positive qualities such as "provides updated information" were referred to particularly while judging the relevance of the networked sources. Negative qualities like "outdated information" were primarily associated with printed media and organizational sources. Research limitations/implications - The study is exploratory, drawing on a relatively small sample recruited through a web-based service. Thus, the findings cannot be generalized to prospective home buyers. Practical implications - Prospective home buyers tend to favour web-based information sources and services. They should provide the customers with detailed information about the property, including photos. Originality/value - The paper specifies the picture of user-defined relevance judgment in the context of everyday life information seeking.

Type

a

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Abstract

Purpose - The purpose of this paper is to elaborate the conceptual picture of the relationships between the affective and cognitive factors in information seeking and use. Design/methodology/approach - Conceptual analysis focusing on the ways in which the affective and cognitive factors and their interplay are approached in the Information Search Process model developed by Carol Kuhlthau, and the Social-Biological Information Technology model elaborated by Diane Nahl. Findings - Kuhlthau's model approaches the cognitive factors (thoughts) and affective factors (feelings) and affective-cognitive factors (mood) as integral constituents of the six-stage information search process. Thoughts determine the valence of feelings (positive or negative), while mood opens or closes the range of possibilities in a search. Nahl's taxonomic model defines the affective and cognitive factors as components of a biologically determined process serving the ends of adaptation to information ecology. The interplay of the above factors is conceptualized by focusing on their mutual roles in the cognitive and affective appraisal of information. Research limitations/implications - The findings are based on the comparison of two models only. Originality/value - So far, information scientists have largely ignored the study of the interplay between affective and cognitive factors in information seeking and use. The findings indicate that the examination of these factors together rather than separately holds a good potential to elaborate the holistic picture of information seeking and use.

Type

a

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Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies for information searching and seeking by reviewing the conceptualizations on this topic in the field of library and information science (LIS). Design/methodology/approach The study draws on Henry Mintzberg's idea of strategy as plan and strategy as pattern in a stream of actions. Conceptual analysis of 57 LIS investigations was conducted to find out how researchers have approached the above aspects in the characterizations of information search and seeking strategies. Findings In the conceptualizations of information search and information seeking strategies, the aspect of strategy as plan is explicated most clearly in text-book approaches describing the steps of rational web searching. Most conceptualizations focus on the aspect of strategy as pattern in a stream of actions. This approach places the main emphasis on realized strategies, either deliberate or emergent. Deliberate strategies indicate how information search or information seeking processes were oriented by intentions that existed previously. Emergent strategies indicate how patterns in information seeking and seeking developed in the absence of intentions, or despite them. Research limitations/implications The conceptualizations of the shifts in information seeking and searching strategies were excluded from the study. Similarly, conceptualizations of information search or information retrieval tactics were not examined. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the key aspects of strategy are conceptualized in the classifications and typologies of information seeking and searching strategies. The findings contribute to the elaboration of the conceptual space of information behaviour research.

Type

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Abstract

Purpose The purpose of this paper is to elaborate the picture of strategies and tactics for information seeking and searching by focusing on the heuristic elements of such strategies and tactics. Design/methodology/approach A conceptual analysis of a sample of 31 pertinent investigations was conducted to find out how researchers have approached heuristics in the above context since the 1970s. To achieve this, the study draws on the ideas produced within the research programmes on Heuristics and Biases, and Fast and Frugal Heuristics. Findings Researchers have approached the heuristic elements in three major ways. First, these elements are defined as general level constituents of browsing strategies in particular. Second, heuristics are approached as search tips. Third, there are examples of conceptualizations of individual heuristics. Familiarity heuristic suggests that people tend to prefer sources that have worked well in similar situations in the past. Recognition heuristic draws on an all-or-none distinction of the information objects, based on cues such as information scent. Finally, representativeness heuristic is based on recalling similar instances of events or objects and judging their typicality in terms of genres, for example. Research limitations/implications As the study focuses on three heuristics only, the findings cannot be generalized to describe the use of all heuristic elements of strategies and tactics for information seeking and searching. Originality/value The study pioneers by providing an in-depth analysis of the ways in which the heuristic elements are conceptualized in the context of information seeking and searching. The findings contribute to the elaboration of the conceptual issues of information behavior research.

Type

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Abstract

Using Ellis's seminal model of information seeking as an example, this study demonstrates how the elaborations made to the original framework since the late 1980s have contributed to conceptual growth in information-seeking studies. To this end, nine key studies elaborating Ellis's model were scrutinized by conceptual analysis. The findings indicate that the elaborations are based on two main approaches: adding novel, context-specific components in the model and redefining and restructuring the components. The elaborations have contributed to conceptual growth in three major ways. First, integrating formerly separate parts of knowledge; second, generalizing and explaining lower abstraction-level knowledge through higher-level constructs; and third, expanding knowledge by identifying new characteristics of the object of study, that is, information-seeking behavior. Further elaboration of Ellis's model toward a theory would require more focused attempts to test hypotheses in work-related environments in particular.

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Abstract

Purpose - The purpose of this paper is to specify the role of emotions played in information seeking and sharing taking place in online discussion forum. To this end, an explorative study was made that focussed on consumer awareness. Design/methodology/approach - The study is based on the analysis of a sample of 30 discussion threads containing altogether 1,630 messages available in Canadian Content - a major online platform. The expression of emotions was examined by using the categories of the interaction process analysis (IPA) model. Two research questions were addressed: first, what kind of emotions are expressed in the four functional areas of the IPA model when discussing online about consumer awareness? and second, what is the role of positive and negative emotions in information seeking and sharing about the above topic? The data were analyzed by means of descriptive statistics and qualitative content analysis. Findings - Of the emotional expressions, 42 percent were positive and 58 percent negative. The most frequent emotions were amusement, contempt, worry, irritation and pleasure. The frequencies of positive and emotional expressions varied in the context of 12 IPA categories. Positive emotions predominated when participants showed solidarity or agreed, while negative emotions were particularly prevalent when indicating antagonism. The repertoire of positive and negative emotions was broadest while providing opinions or sharing information with others. In contrast, emotions were expressed rarely in the context of information seeking. Research limitations/implications - The study is explorative in nature and the findings are based on the examination of an online discussion group focussed on the issues of consumer awareness. Originality/value - The study contributes to the study of affective factors in computer-mediated interaction by empirically specifying the repertoire of positive and negative emotions expressed in online discussion.

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