Albrechtsen, H.; Pejtersen, A.M.: Cognitive work analysis and work centered design of classification schemes (2003)
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- Abstract
- Work centered design of classification schemes is an emerging area of research which poses particular challenges to domain analysis and scheme construction. A key challenge in work centered design of classification schemes is the evolving semantics of work. This article introduces a work centered approach to the design of classification schemes, based an the framework of cognitive work analysis. We launch collaborative task situations as a new unit of analysis for capturing evolving semantic structures in work domains. An example case from a cognitive work analysis of three national film research archives illustrates the application of the framework for identifying actors' needs for a classification scheme to support collaborative knowledge integration. It is concluded that a main contribution of the new approach is support for empirical analysis and overall design of classification schemes that can serve as material interfaces for actors' negotiations and integration of knowledge perspectives during collaborative work.
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