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Abstract

This work tackles one of the fundamental problems of information management - how to get the right information to the right person at the right time. It provides a practical framework to enable information services to gather information from users in order to aid information system design, and to monitor the effectiveness of an information service. This new edition has been fully revised and now has increased coverage of the Internet. The Web raises many problems when it comes to meeting information needs - authority and overload, for example - and these problems make an effective information needs analysis even more crucial. There is a new methodology section on Web log analysis and focus group interviews. Practical advice is given concerning interview technique and an interview schedule is included.

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Abstract

New Directions in Human Information Behavior, co-edited by Drs. Amanda Spink and Charles Cole provides an understanding of the new directions, leading edge theories and models in human information behavior. Information behavior is conceptualized as complex human information related processes that are embedded within an individual's everyday social and life processes. The book presents chapters by an interdisciplinary range of scholars who show new directions that often challenge the established views and paradigms of information behavior studies. Beginning with an evolutionary framework, the book examines information behaviors over various epochs of human existence from the Palaeolithic Era and within pre-literate societies, to contemporary behaviors by 21st century humans. Drawing upon social and psychological science theories the book presents a more integrated and holistic approach to the understanding of information behaviors that include multitasking and non-linear longitudinal processes, individuals' information ground, information practices and information sharing, digital behaviors and human information organizing behaviors. The final chapter of the book integrates these new approaches and presents an overview of the key trends, theories and models for further research. This book is directly relevant to information scientists, librarians, social and evolutionary psychologists. Undergraduate and graduate students, academics and information professionals interested in human information behavior will find this book of particular benefit.

Content

Inhalt: Introduction: New Directions in Human Information Behavior, Amanda Spink and Charles Cole.- Emerging Evolutionary Approach to Human Information Behavior, Amanda Spink and James Currier.- Information Behavior in Pre-Literate Societies, Andrew D. Madden, Jared Bryson and Joe Palimi.- Towards a Social Framework for Information Seeking, Eszter Hargittai and Amanda Hinnant.- Mapping Textually-Mediated Information Practice in Clinical Midwifery Care, Pamela McKenzie.- Information Grounds: Theoretical Basis and Empirical Findings on Information Flow in Social Settings, Karen E. Fisher and Charles M. Naumer.-Information Sharing, Sanna Talja and Preben Hansen.- Multitasking and Coordinating Framework for Human Information Behavior, Amanda Spink, Minsoo Park and Charles Cole.- A Nonlinear Perspective on Information Seeking, Allen Foster.- A Cognitive Framework for Human Information Behavior: The Place of Metaphor in Human Information Organizing Behavior, Charles Cole and John Leide.- The Digital Information Consumer, David Nicholas, Paul Huntingron, Peter Williams and Tom Dubrowolski.- Integrating Framework and Further Research.

Editor

Spink, A. u. C. Cole