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Jervis, M.; Masoodian, M.: How do people attempt to integrate the management of their paper and electronic documents? (2014)
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- Abstract
- Purpose - This article aims to describe how people manage to integrate their use of paper and electronic documents in modern office work environments. Design/methodology/approach - An observational interview type study of 14 participants from 11 offices in eight organizations was conducted. Recorded data were analysed using a thematic analysis method. This involved reading and annotation of interview transcripts, categorizing, linking and connecting, corroborating, and producing an account of the study. Findings - The findings of the study can be categorized into four groups: the roles paper and electronic documents serve in today's offices, the ways in which these documents are managed, the problems associated with their management, and the types of fragmentation that exist in terms of their management and how these are dealt with. Practical implications - The study has identified the need for better integrated management of paper and electronic documents in present-day offices. The findings of the study have then been used to propose a set of guidelines for the development of integrated paper and electronic document management systems. Originality/value - Although similar studies of offices have been conducted in the past, almost all of these studies are prior to the widespread use of mobile and network-based shared technologies in office environments. Furthermore, previous studies have generally failed to identify and propose guidelines for integration of paper and electronic document management systems.
- Date
- 20. 1.2015 18:30:22
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Bondarenko, O.; Janssen, R.; Driessen, S.: Requirements for the design of a personal document-management system (2010)
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- Abstract
- In this article a set of requirements for the design of a personal document management system is presented, based on the results of three research studies (Bondarenko, [2006]; Bondarenko & Janssen, [2005]; Bondarenko & Janssen, [2009]). We propose a framework, based on layers of task decomposition, that helps to understand the needs of information workers with regard to personal document and task management. Relevant user processes are described and requirements for a document-management system are derived for each layer. The derived requirements are compared to related studies, and implications for system design are discussed.
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Bergland, K.; Knudson Davis, K.; Traill, S.: CatDoc HackDoc : tools and processes for managing documentation lifecycle, workflows, and accessibility (2019)
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- Abstract
- Documentation of local policies, workflows, and procedures is an important activity for cataloging and metadata units. But creating and maintaining documentation is a huge task that is not always a high priority. Librarians at the University of Minnesota Libraries planned a documentation hackathon, CatDoc HackDoc, with three primary goals: to update a large amount of documentation quickly, to apply accessibility best practices to all documentation, and to bring new staff into the documentation workflow. This article describes the event's planning process, structure, and outcomes, and offers guidance on how others can adapt the CatDoc HackDoc model in their own organizations.
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Milne, C.: Developing information architecture through records management classification techniques (2010)
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- Abstract
- Purpose - This work aims to draw attention to information retrieval philosophies and techniques allied to the records management profession, advocating a wider professional consideration of a functional approach to information management, in this instance in the development of information architecture. Design/methodology/approach - The paper draws from a hypothesis originally presented by the author that advocated a viewpoint whereby the application of records management techniques, traditionally applied to develop business classification schemes, was offered as an additional solution to organising information resources and services (within a university intranet), where earlier approaches, notably subject- and administrative-based arrangements, were found to be lacking. The hypothesis was tested via work-based action learning and is presented here as an extended case study. The paper also draws on evidence submitted to the Joint Information Systems Committee in support of the University of Abertay Dundee's application for consideration for the JISC award for innovation in records and information management. Findings - The original hypothesis has been tested in the workplace. Information retrieval techniques, allied to records management (functional classification), were the main influence in the development of pre- and post-coordinate information retrieval systems to support a wider information architecture, where the subject approach was found to be lacking. Their use within the workplace has since been extended. Originality/value - The paper advocates that the development of information retrieval as a discipline should include a wider consideration of functional classification, as this alternative to the subject approach is largely ignored in mainstream IR works.
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- a
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Troitino Rodriguez, S.; Fujita, M.; Neves, D.A.B.: Indexing in records management (2016)
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- Source
- Knowledge organization for a sustainable world: challenges and perspectives for cultural, scientific, and technological sharing in a connected society : proceedings of the Fourteenth International ISKO Conference 27-29 September 2016, Rio de Janeiro, Brazil / organized by International Society for Knowledge Organization (ISKO), ISKO-Brazil, São Paulo State University ; edited by José Augusto Chaves Guimarães, Suellen Oliveira Milani, Vera Dodebei
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Richards, L.L.: Records management in the cloud : from system design to resource ownership (2018)
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- Abstract
- New technology implementations impact organizational behavior and outcomes, sometimes in unintended ways. A combination of design decisions, altered affordances, and political struggles within a state cloud computing implementation reduced levels of service among records management professionals, in spite of their strongly expressed desire to manage records with excellence. Struggles to maintain ownership and control over organizational processes and resources illustrate the power dynamics that are affected by the design of a new system implementation. By designing the system with a single goal in mind (centralization to reduce costs), strategic management failed to consider otherwise predictable outcomes of reducing the resources controlled by a group with lesser power and increasing the resources controlled by an already dominant power within the institution. These findings provide valuable insights into the considerations which cloud computing designs should take into account. They also offer an understanding of changing educational requirements for records management workers to engage more effectively across occupations in technologically changing environments and the potential risks that cloud computing provide to productivity. The research was comprised of an extensive literature review, a grounded theory methodological approach, and rigorous data collection and synthesis via an empirical case study.
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- a
-
Kampffmeyer, U.; Wasniewski, A.: MoReq2010 - Der europäische Records-Management-Standard (2011)
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Hu, P.J.-H.; Hsu, F.-M.; Hu, H.-f.; Chen, H.: Agency satisfaction with electronic record management systems : a large-scale survey (2010)
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- Abstract
- We investigated agency satisfaction with an electronic record management system (ERMS) that supports the electronic creation, archival, processing, transmittal, and sharing of records (documents) among autonomous government agencies. A factor model, explaining agency satisfaction with ERMS functionalities, offers hypotheses, which we tested empirically with a large-scale survey that involved more than 1,600 government agencies in Taiwan. The data showed a good fit to our model and supported all the hypotheses. Overall, agency satisfaction with ERMS functionalities appears jointly determined by regulatory compliance, job relevance, and satisfaction with support services. Among the determinants we studied, agency satisfaction with support services seems the strongest predictor of agency satisfaction with ERMS functionalities. Regulatory compliance also has important influences on agency satisfaction with ERMS, through its influence on job relevance and satisfaction with support services. Further analyses showed that satisfaction with support services partially mediated the impact of regulatory compliance on satisfaction with ERMS functionalities, and job relevance partially mediated the influence of regulatory compliance on satisfaction with ERMS functionalities. Our findings have important implications for research and practice, which we also discuss.
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Henttonen, P.: Diversity of knowledge organization in records and archives management (2012)
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- Source
- Categories, contexts and relations in knowledge organization: Proceedings of the Twelfth International ISKO Conference 6-9 August 2012, Mysore, India. Eds.: Neelameghan, A. u. K.S. Raghavan
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Paal, S.; Eickeler, S.: Automatisierung vom Scan bis zum elektronischen Lesesaal (2011)
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Szulc, J.: Document management in the the Polish central catalogues (2017)
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Büttner, G.: Integration audiovisueller Aufzeichnungen in das Records Management einer Organisation : ein konzeptionelles Metadatenmodell (2017)
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Peters-Kottig, W.: Anwendung von OPUS für Forschungsdaten : das Beispiel eines außeruniversitären Forschungsinstituts (2018)
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