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Nolan, C.W.: Closing the reference interview (1995)
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Bailey, C.W.: ¬The Index Expert System : a knowledge-based system to assist users in index selection (1989)
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Wilson, T.C.; Bailey, C.W.: ¬The Intelligent Reference Information System CD-ROM network (1992)
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Bailey, C.W.: Building knowledge-based systems for public use : the Intelligent Reference Systems Project at the University of Houston Libraries (1990)
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Bailey, C.W.: ¬The intelligent reference information system project : a merger of CD-ROM LAN and expert system technology (1992)
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Choo, C.W.; Bergeron, P.; Detlor, B.; Heaton, L.: Information culture and information use : an exploratory study of three organizations (2008)
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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- Source
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Source
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Metz, A.: Community service : a bibliography (1996)
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- Date
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
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International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001)
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- Date
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- 22. 1.2000 19:29:08
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Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994)
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