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  • × author_ss:"Whitlatch, J.B."
  • × theme_ss:"Informationsdienstleistungen"
  1. Whitlatch, J.B.: ¬The role of the academic reference librarian (1990) 0.00
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    Footnote
    Rez. in: Canadian library journal 48(1991) S.431-432 (P. Herlinger)
    Pages
    XIII,111 S
  2. Whitlatch, J.B.: Unobtrusive studies and the quality of academic library reference services (1989) 0.00
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    Source
    College and research libraries. 50(1989), S.181-194
  3. Whitlatch, J.B.: Customer service : implications for reference practice (1995) 0.00
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    Source
    Reference librarian. 1995, nos.49/50, S.5-24
  4. Whitlatch, J.B.: Reference services : research methodologies for assessment and accountability (1992) 0.00
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    Source
    Reference librarian. 1992, no.38, S.9-19

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