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Date

22. 3.2008 16:18:27

Pages

XIX, 504 S

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Pages

xxv, 524 S

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Pages

XXI, 482 S

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Pages

XI, 122 S

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Footnote

Rez. in: Information - Wissenschaft und Praxis 56(2004) H.1, S.61-62 (D. Lewandowski): "Die Autoren des vorliegenden Bandes haben sich in den letzten Jahren durch ihre zahlreichen Veröffentlichungen zum Verhalten von Suchmaschinen-Nutzern einen guten Namen gemacht. Das nun erschienene Buch bietet eine Zusammenfassung der verstreut publizierten Aufsätze und stellt deren Ergebnisse in den Kontext eines umfassenderen Forschungsansatzes. Spink und Jansen verwenden zur Analyse des Nutzungsverhaltens query logs von Suchmaschinen. In diesen werden vom Server Informationen protokolliert, die die Anfragen an diesen Server betreffen. Daten, die aus diesen Dateien gewonnen werden können, sind unter anderem die gestellten Suchanfragen, die Adresse des Rechners, von dem aus die Anfrage gestellt wurde, sowie die aus den Trefferlisten ausgewählten Dokumente. Der klare Vorteil der Analyse von Logfiles liegt in der Möglichkeit, große Datenmengen ohne hohen personellen Aufwand erheben zu können. Die Daten einer Vielzahl anonymer Nutzer können analysiert werden; ohne dass dabei die Datenerhebung das Nutzerverhalten beeinflusst. Dies ist bei Suchmaschinen von besonderer Bedeutung, weil sie im Gegensatz zu den meisten anderen professionellen Information-Retrieval-Systemen nicht nur im beruflichen Kontext, sondern auch (und vor allem) privat genutzt werden. Das Bild des Nutzungsverhaltens wird in Umfragen und Laboruntersuchungen verfälscht, weil Nutzer ihr Anfrageverhalten falsch einschätzen oder aber die Themen ihrer Anfragen nicht nennen möchten. Hier ist vor allem an Suchanfragen, die auf medizinische oder pornographische Inhalte gerichtet sind, zu denken. Die Analyse von Logfiles ist allerdings auch mit Problemen behaftet: So sind nicht alle gewünschten Daten überhaupt in den Logfiles enthalten (es fehlen alle Informationen über den einzelnen Nutzer), es werden keine qualitativen Informationen wie etwa der Grund einer Suche erfasst und die Logfiles sind aufgrund technischer Gegebenheiten teils unvollständig. Die Autoren schließen aus den genannten Vor- und Nachteilen, dass sich Logfiles gut für die Auswertung des Nutzerverhaltens eignen, bei der Auswertung jedoch die Ergebnisse von Untersuchungen, welche andere Methoden verwenden, berücksichtigt werden sollten.

Pages

XIII, 199 S

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Pages

XIX, 202 S

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Footnote

Rez. in: JASIST 58(2007) no.4, S.608-609 (K.D. Desouza): "Richard Rogers explores the distinctiveness of the World Wide Web as a politically contested space where information searchers may encounter multiple explanations of reality. Sources of information on the Web are in constant competition with each other for attention. The attention a source receives will determine its prominence, the ability to be a provider of leading information, and its inclusion in authoritative spaces. Rogers explores the politics behind evaluating sources that are collected and housed on authoritative spaces. Information politics on the Web can be looked at in terms of frontend or back-end politics. Front-end politics is concerned with whether sources on the Web pay attention to principles of inclusivity, fairness, and scope of representation in how information is presented, while back-end politics examines the logic behind how search engines or portals select and index information. Concerning front-end politics, Rogers questions the various versions of reality one can derive from examining information on the Web, especially when issues of information inclusivity and scope of representation are toiled with. In addition, Rogers is concerned with how back-end politics are being controlled by dominant forces of the market (i.e., the more an organization is willing to pay, the greater will be the site's visibility and prominence in authoritative spaces), regardless of whether the information presented on the site justifies such a placement. In the book, Rogers illustrates the issues involved in back-end and front-end politics (though heavily slanted on front-end politics) using vivid cases, all of which are derived from his own research. The main thrust is the exploration of how various "information instruments," defined as "a digital and analytical means of recording (capturing) and subsequently reading indications of states of defined information streams (p. 19)," help capture the politics of the Web. Rogers employs four specific instruments (Lay Decision Support System, Issue Barometer, Web Issue Index of Civil Society, and Election Issue Tracker), which are covered in detail in core chapters of the book (Chapter 2-Chapter 5). The book is comprised of six chapters, with Chapter 1 being the traditional introduction and Chapter 6 being a summary of the major concepts discussed.

Pages

xi, 200 S