-
Fidel, R.: ¬The user-centered approach (2000)
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- Abstract
- I started my professional career in library and information science because of my great interest in knowledge organization. The more experience I gained in the profession, the more I realized how crucial it is to understand which organization would be best for each group of users. This in turn requires an understanding of how users seek information. And so now my focus is an studying information seeking and searching behavior. Throughout the relatively long course of changing my focus, I followed Pauline Cochrane's writings. Now I can say that she has been among the first to have a "user-centered approach" to knowledge organization, and she has used the term three years before it became a mainstream phrase. The following is a short discussion about the usercentered approach which was presented in a workshop in 1997.
- Date
- 22. 9.1997 19:16:05
-
Su, L.T.: ¬A comprehensive and systematic model of user evaluation of Web search engines : Il. An evaluation by undergraduates (2003)
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- Abstract
- This paper presents an application of the model described in Part I to the evaluation of Web search engines by undergraduates. The study observed how 36 undergraduate used four major search engines to find information for their own individual problems and how they evaluated these engines based an actual interaction with the search engines. User evaluation was based an 16 performance measures representing five evaluation criteria: relevance, efficiency, utility, user satisfaction, and connectivity. Non-performance (user-related) measures were also applied. Each participant searched his/ her own topic an all four engines and provided satisfaction ratings for system features and interaction and reasons for satisfaction. Each also made relevance judgements of retrieved items in relation to his/her own information need and participated in post-search Interviews to provide reactions to the search results and overall performance. The study found significant differences in precision PR1 relative recall, user satisfaction with output display, time saving, value of search results, and overall performance among the four engines and also significant engine by discipline interactions an all these measures. In addition, the study found significant differences in user satisfaction with response time among four engines, and significant engine by discipline interaction in user satisfaction with search interface. None of the four search engines dominated in every aspect of the multidimensional evaluation. Content analysis of verbal data identified a number of user criteria and users evaluative comments based an these criteria. Results from both quantitative analysis and content analysis provide insight for system design and development, and useful feedback an strengths and weaknesses of search engines for system improvement
- Date
- 24. 1.2004 18:27:22
- Footnote
- Teil I im selben Heft
-
Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
-
Branch, J.L.: Investigating the information-seeking process of adolescents : the value of using think alouds and think afters (2000)
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- Source
- Library and information science research. 22(2000) no.4, S.371-382
-
Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008)
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- Date
- 9. 2.2008 17:52:22
-
Fourie, I.: ¬A theoretical model for studying Web information seeking / searching behaviour (2003)
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-
Novotny, E,: I don't think I click : a protocol analysis study of use of a library online catalog in the Internet age (2004)
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-
Toms, E.G.; Duff, W.: "I spent 1 1/2 hours sifting through one large box ..." : diaries as information behavior of the archives user: lessons learned (2002)
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-
Su, L.T.: ¬A comprehensive and systematic model of user evaluation of Web search engines : I. Theory and background (2003)
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- Abstract
- The project proposes and tests a comprehensive and systematic model of user evaluation of Web search engines. The project contains two parts. Part I describes the background and the model including a set of criteria and measures, and a method for implementation. It includes a literature review for two periods. The early period (1995-1996) portrays the settings for developing the model and the later period (1997-2000) places two applications of the model among contemporary evaluation work. Part II presents one of the applications that investigated the evaluation of four major search engines by 36 undergraduates from three academic disciplines. It reports results from statistical analyses of quantitative data for the entire sample and among disciplines, and content analysis of verbal data containing users' reasons for satisfaction. The proposed model aims to provide systematic feedback to engine developers or service providers for system improvement and to generate useful insight for system design and tool choice. The model can be applied to evaluating other compatible information retrieval systems or information retrieval (IR) techniques. It intends to contribute to developing a theory of relevance that goes beyond topicality to include value and usefulness for designing user-oriented information retrieval systems.
-
Hsieh-Yee, I.: Research on Web-search behavior (2001)
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-
Gremett, P.: Utilizing a user's context to improve search results (2006)
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- Date
- 22. 7.2006 18:17:44
-
Schneider, R.: OPACs, Benutzer und das Web (2009)
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- Date
- 22. 2.2009 18:50:43
-
Moulaison, H.L.: OPAC queries at a medium-sized academic library : a transaction log analysis (2008)
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- Date
- 10. 9.2000 17:38:22
-
Bilal, D.: Children's use of the Yahooligans! Web search engine : I. Cognitive, physical, and affective behaviors on fact-based search tasks (2000)
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-
Harms, I.; Schweibenz, W.: Usability engineering methods for the Web (2000)
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-
Abbas, J.: Out of the mouths of middle school children : I. developing user-defined controlled vocabularies for subject access in a digital library (2005)
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-
Tombros, A.; Ruthven, I.; Jose, J.M.: How users assess Web pages for information seeking (2005)
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-
Agosto, D.E.: Bounded rationality and satisficing in young people's Web-based decision making (2002)
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- Abstract
- This study investigated Simon's behavioral decisionmaking theories of bounded rationality and satisficing in relation to young people's decision making in the World Wide Web, and considered the role of personal preferences in Web-based decisions. It employed a qualitative research methodology involving group interviews with 22 adolescent females. Data analysis took the form of iterative pattern coding using QSR NUD*IST Vivo qualitative data analysis software. Data analysis revealed that the study participants did operate within the limits of bounded rationality. These limits took the form of time constraints, information overload, and physical constraints. Data analysis also uncovered two major satisficing behaviors-reduction and termination. Personal preference was found to play a major role in Web site evaluation in the areas of graphic/multimedia and subject content preferences. This study has related implications for Web site designers and for adult intermediaries who work with young people and the Web
-
Large, A.; Beheshti, J.; Rahman, T.: Design criteria for children's Web portals : the users speak out (2002)
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- Date
- 2. 6.2005 10:34:22
-
Bilal, D.: Children's use of the Yahooligans! Web search engine : III. Cognitive and physical behaviors on fully self-generated search tasks (2002)
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- Abstract
- Bilal, in this third part of her Yahooligans! study looks at children's performance with self-generated search tasks, as compared to previously assigned search tasks looking for differences in success, cognitive behavior, physical behavior, and task preference. Lotus ScreenCam was used to record interactions and post search interviews to record impressions. The subjects, the same 22 seventh grade children in the previous studies, generated topics of interest that were mediated with the researcher into more specific topics where necessary. Fifteen usable sessions form the basis of the study. Eleven children were successful in finding information, a rate of 73% compared to 69% in assigned research questions, and 50% in assigned fact-finding questions. Eighty-seven percent began using one or two keyword searches. Spelling was a problem. Successful children made fewer keyword searches and the number of search moves averaged 5.5 as compared to 2.4 on the research oriented task and 3.49 on the factual. Backtracking and looping were common. The self-generated task was preferred by 47% of the subjects.
