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Hernon, P.: Utility measures, not performance measures, for library reference service? (1987)
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Hernon, P.; McClure, C.R.: Unobtrusive reference testing : the 55 percent rule (1986)
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Baader, P.: ¬Der Informationsdienst in Britischen Public Libraries : Entwicklung, Grundlagen und Formen (1982)
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Sykes, P.: Liabiblity for information provision : spectre or reality? (1991)
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Hernon, P.; Relyea, H.C.: Information policy (1991)
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Reuhs, P.: Angebote elektronischer Jugendinformation : Beispiele und Modelle für Öffentliche Bibliotheken (1996)
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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- Bibliothekar. 19(1965), S.15-22
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Metz, A.: Community service : a bibliography (1996)
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- Date
- 17.10.1996 14:22:33
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Information brokers and reference services (1989)
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- Series
- Reference librarian; no.22
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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- 20. 4.2002 17:30:22
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Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994)
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- Date
- 27.12.2015 18:22:38
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Whitlatch, J.B.: ¬The role of the academic reference librarian (1990)
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- Footnote
- Rez. in: Canadian library journal 48(1991) S.431-432 (P. Herlinger)
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Hernon, P.; McClure, C.R.: Quality of data issues in unobtrusive testing of library reference service : recommendations and strategies (1987)
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Awart, P.: Digitale Stadt Wien (1995)
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Labriga, P.: ¬Die Britische Nationalbibliothek auf dem Weg zur elektronischen Bibliothek : das Programm 'Initiatives for Access' der British Library (1996)
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Hernon, P.; McClure, C.R.: Electronic U.S. government information : policy issues and directions (1993)
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Kostädt, P.: Online-Fernleihe und Dokumentlieferung im HBZ-Verbund : Entwicklungen und Perspektiven (2002)
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
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Curzon, S.C.: Managing the interview (1995)
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- Footnote
- Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)