Search (48 results, page 1 of 3)

  • × theme_ss:"Internet"
  • × theme_ss:"Informationsdienstleistungen"
  1. Armour, J.; Cisler, S.: Community networks on the Internet (1994) 0.05
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    Source
    Library journal. 119(1994) no.11, S.22-24
  2. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.02
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    Date
    20. 4.2002 17:30:22
  3. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02
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    Date
    27.12.2015 18:22:38
  4. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.02
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    Date
    22. 1.2000 19:29:08
  5. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.02
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    Date
    21. 9.1996 16:03:22
  6. Still, J.; Alexander, J.: Integrating Internet into reference : policy issues (1993) 0.02
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  7. Sapiie, J.; Hopkins, A.: Developing an Internet reference guide (1998) 0.02
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  8. Prestel, J.: R.A.B.E. : Recherche und Auskunft in bibliothekarischen Einrichtungen. Frag nach bei RABE, die neue Mailingliste für Auskunftsbibliothekare (1998) 0.02
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  9. Rosen, J.; Dickstein, R.; Greenfield, L.: Using the World Wide Web at the reference desk (1998) 0.02
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  10. Lipow, A.G.: ¬The virtual reference librarian's handbook (2003) 0.01
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    Date
    22. 3.2004 14:46:50
    Footnote
    Rez. in: B.I.T. online 6(2003) H.3, S.298-299 (J. Plieninger): "Wer im vorigen Heft von B.I.T.online den Fachbeitrag von Hermann Rösch über Bibliothekarische Auskunft im Web gelesen und sich daraufhin überlegt, einen solchen Dienst einzuführen, für den wäre dieses Buch das geeignete Mittel, sich für die Einführung einer Online-Auskunft fit zu machen. Die Autorin ist in der amerikanischen Internet Librarian- und Reference Librarian-Szene wohlbekannt: 1993 verfasste sie mit zwei Mitautoren Crossing the Internet Treshold, ein Tutorial für die Nutzung des Netzes, welches für die Profession eine Hilfestellung für die breite Nutzung des Internets bot. Das hier besprochene Buch könnte eine ähnliche Funktion für die Einführung der Virtual Reference bekommen: Es bietet einen Selbstlernkurs, welcher anschaulich die Grundlagen und die Grundhaltung bei der Implementation eines solchen Dienstes vermittelt. Was ist alles in diesem Kurs enthalten? Der erste Teil des Buches behandelt den Entscheidungsprozess, einen Online-Auskunftsdienst einzuführen: Es werden Vor- und Nachteile diskutiert, die Bedürfnisse der Benutzer untersucht ("There will always be a need for a human consultant to satisfy the needs of the information seeker.") und die Grundlagen der Entscheidungsfindung für eine geeignete Software behandelt. Der zweite Teil handelt dann von den Fragen der "Einrichtung" des virtuellen Auskunftsplatzes. Hier gibt es z.B. eine Schulung in den besonderen Kommunikationsformen, welche beim Chat zu beachten sind, eine Einbettung des neuen Dienstes in das Leitbild, die Geschäftsordnung bzw. Arbeitsorganisation der Bibliothek ("library policies") und zuletzt die komfortable Ausstattung des Auskunftsplatzes für Benutzer und Beschäftigte bis hin zu Fragen der Evaluation und Qualitätssicherung. Der dritte Teil behandelt die Aufgabe, einen Dienst zu implementieren, der sich selbst trägt, indem man ein Marketing für den neuen Dienst einrichtet, das ihn auf herkömmlichen und neuen Wegen promotet und ihn benutzerfreundlich ausgestaltet.
  11. Hoffmann, R.: Mailinglisten für den bibliothekarischen Informationsdienst am Beispiel von RABE (2000) 0.01
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    Date
    22. 2.2000 10:25:05
    Series
    Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22
  12. Shieh, J.: Selective bibliography and network resources for the Institute on 'Networking in Law Libraries' (1994) 0.01
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  13. Balas, J.: ¬The Internet and reference services (1995) 0.01
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  14. Hobohm, H.-C.: Bibliothekarische Internet-Projekte in Deutschland : Qualität und Nutzerorientierung bei bibliothekarischen Internetprojekten - marketingstrategische Überlegungen zu den neuen Informationsdienstleistungen (1998) 0.01
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    Source
    Weiter auf dem Weg zur virtuellen Bibliothek! Kundenservice zwischen Quantität und Qualität. 3. INETBIB-Tagung vom 4.-6. März 1998 in Köln. 2., erw. Aufl. Hrsg.: B. Jedwabski u. J. Nowak
  15. Gill, H.S.; Yates-Mercer, P.: ¬The dissemination of information by local authorities on the World Wide Web (1998) 0.01
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    Date
    10. 1.1999 17:22:49
  16. Schaefer, M.T.: Internet information retrieval for libraries : four keys & sites that use them (1998) 0.01
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    Date
    22. 2.1999 13:19:44
  17. Moore, A.: As I sit studying : WWW-based reference services (1998) 0.01
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    Date
    17. 7.1998 22:10:42
  18. Julien, H.: Bibliographic instruction trends in Canadian academic libraries (1997) 0.01
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    Source
    Canadian journal of information and library science. 22(1997) no.2, S.1-15
  19. Heller, L.: Warum Wissenschaftler nicht mehr einfach nur publizieren : Beobachtungen anhand aktueller digitaler Trends (2009) 0.01
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    Date
    22. 7.2009 13:38:36
  20. Shaw, D.: Challenges of information technology in improving information services (1997) 0.01
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    Date
    22. 2.1999 16:50:03