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Murfin, M.E.; Wynar, L.R.: Reference service : an annotated bibliographic guide (1977)
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Metz, A.: Community service : a bibliography (1996)
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Dervin, B.; Nilan, M.: Information needs and uses (1986)
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Hewins, E.T.: Information need and use studies (1990)
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Looking for information : a survey on research on information seeking, needs, and behavior (2012)
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