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Mustafa El Hadi, W.; Favier, L.: Bridging the gaps between knowledge organization and digital humanities (2014)
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- Source
- Knowledge organization in the 21st century: between historical patterns and future prospects. Proceedings of the Thirteenth International ISKO Conference 19-22 May 2014, Kraków, Poland. Ed.: Wieslaw Babik
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Dabbadie, M.; Mustafa El Hadi, W.; Fraysse, F.: Coaching applications: a new concept for usage testing an information systems : Testing usage an a corporate information system with K-Now (2004)
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- Abstract
- This article is a synthesis of an evaluation procedure that was carried out to test usage and the possibly benefits of the generalized acquisition of an Electronic Coaching application by orte of France's major telecom operators. K-Now is a coaching application that observes the human/machine interface in order to work out the usage made of the existing applications in a given environment. This application relies an the system's graphical interface (browser, virtual machine, operating system) and requires no intrusion into the observed applications. It saves screen after screen in order to measure Information System usage along with user's level of appropriation of the system and requires no specific interface with the observed system. It has a statistical diagnosis interface that produces trend graphics that give an overview of a system's use, extended to a company's information system and intranet. After a previous observation period of the Information System (IS) usage, the Electronic Coaching application sends "just in time" messages to users when a possibly problematic usage case is detected an a given workstation. The evaluation carried out with K-Now an the Telecom Operator inhouse information system showed an the orte hand that appropriation time can be measured and anticipated independently from the system used and that the coaching application statistical module gives enough figures to measure precisely the basic appropriation time and the appropriation time through experience. On the other hand it appeared that this coaching experience an the Operator's information system, by increasing Agents' individual performance and autonomy considerably reduced support costs for the company subject to test and if generalized could even impact upon the Operator's turnover.
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Mustafa El Hadi, W.: Evaluating human language technology : general applications to information access and management (2002)
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Mustafa El Hadi, W.: Terminologies, ontologies and information access (2006)
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Brito, M(arcilio), de; Mustafa El Hadi, W.; Zumer, M.; Bastos Vieira, S.; Brito, M(arcos), de: Document representation with images : an experimental milestone (2018)
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Brito, M. de; Mustafa El Hadi, W.; Zumer, M.; Bastos Vieira, S.: Indexing with images : the imagetic conceptual methodology (2016)
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Mustafa El Hadi, W.; Roszkowski, M.: ¬The role of digital libraries as virtual research environments for the digital humanities (2016)
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Mustafa El Hadi, W.: Discourse community analysis : sense construction versus non-sense construction (2008)
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Mustafa El Hadi, W.; Arsenault, C.: Dynamism and stability in knowledge organization : from one conference to another: Toronto 2000, Lille 2011 (2012)
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Favier, L.; Mustafa El Hadi, W.: From text to image : the concept of universality in the knowledge organization system designed by Paul Otlet and the International Institute of Bibliography (2012)
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Bastos Vieira, S.; DeBrito, M.; Mustafa El Hadi, W.; Zumer, M.: Developing imaged KOS with the FRSAD Model : a conceptual methodology (2016)
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