-
Information and management : utilization of technology - structural and cultural impact (1998)
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- Date
- 7. 7.1999 12:22:42
- Editor
- Nanopoulos, C.
-
Beauchene, D.; Mahe, S.; Rieu, C.: Enterprise know-how capitalization and benchmarking with an enterprise organizational model (1996)
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- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Jurisica, I.: Knowledge organization by systematic knowledge management and discovery (2000)
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- Source
- Dynamism and stability in knowledge organization: Proceedings of the 6th International ISKO-Conference, 10-13 July 2000, Toronto, Canada. Ed.: C. Beghtol et al
-
Tolis, C.: Business modelling for understanding and change : a conceptual framework of model work (1996)
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- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Swartzberg, T.: Identifying and spreading expertise : The knowledge manager's brief: to disseminate a company's data and the know-how of its staff (1999)
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- Date
- 29.11.1999 12:18:22
- Source
- International Herald Tribune. 15. Nov. 1999, S.22
-
Business information in the Intranet age (1996)
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- Date
- 22. 2.1997 19:42:34
-
Lammers, I.S.; Eijnatten, F.M. van: Improving the management of knowledge in an automation department of a Dutch bank : embarking on action research (1996)
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- Abstract
- In contemporary practice it is widely asserted, that smart management of knowledge (KM) could be a new panacea for the ever-increasing market and environmental demands put an companies in order to become more flexible, leaming and innovative at the same time. Effective KM is becoming a strategic issue in innovative organizations. Traditionally, managers view knowledge as intangible: Being spread all over the company, it is predominantly hidden in all sorts of databases and in the tacit customs of their employees, and often of course it is securely and unattainable locked in their heads. Often managers have asked themselves difficult questions like: "How to manage something you can't see?" and "How do I know whether it is worth the effort?". Although KM as an issue can hardly be evaded nowadays, design-oriented research an how to come to grips with managing the company's intellectual capacities is still very limited. Action research, showing how KM is dealt with in actual practice, is lacking. Our contribution to the conference is straightforward. We wart to discuss the preliminary results of an action-research project that is currently carried out in a large Dutch bank. Our paper supports the ISMICK conference theme an the organization dimension of KM. Based an the literature an innovation, organizational learning and socio-technical systems design, a number of in-depth interviews were held to determine the possible contribution of KM to increase the controllability and flexibility of the automation department. A qualitative analysis of the data Show that over half of the problems (i.e. poor knowledge about the distinctive systems in the organization, insufficient skills levels, unproductive redundancy of activities, 'islands' of knowledge, and recurring mistakes) could be attributed to the company's inability to successfully manage its intellectual capital. Further analysis of the data showed, that the organizational structure and the maturity of the organization - in terms of Bolwijn & Kumpe (1991) - proved to be the dominant factor in determining the KM approach that would fit the organization. In order to lift the rigidities that resulted from the stock of systems to be maintained and from its bureaucratic structure, several suggestions were made in an attempt to solve the problems mentioned. Those suggestions have been discussed with stakeholders in the organization to increase their fitness for implementation. To improve KM in this organization asks for a multifocus renewal effort. Several approaches are distinguished (i.e. competence centers; dedicated career paths; cluster organization; knowledge infrastructure), each focused an a particular knowledge management problem. These proposals form a design oriented research agenda for the study at hand, while at the same time take the explicit aim to foster implementation in close collaboration with the main stakeholders.
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Information systems outsourcing in theory and practice (1995)
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- Date
- 22. 7.1996 10:51:56
-
Mentzas, G.: ¬A functional taxonomy of computer-based information systems (1994)
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- Date
- 8. 3.1997 13:34:22
-
Information management survey : current practices and trends (1996)
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- Footnote
- Rez. in: Managing information 4(1997) no.6, S.46-47 (C. Smith)
-
Kingma, B.R.: ¬The economics of information : a guide to economics and cost-benefit analysis for information professionals (1996)
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- Date
- 22. 2.1997 19:44:14
-
Taylor, A.: Engaging with knowledge : emerging concepts in knowledge management (2003)
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- Date
- 2. 2.2003 18:31:22
-
Top, J.: Objectifying domain knowledge (1996)
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- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Maguire, C.; Kazlauskas, E.J.; Weir, A.D.: Information services for innovative organzations (1994)
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-
Haynes, C.: How to succeed in cyberspace : take yourself, your company or your organization online (1995)
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-
Jaffe, A.B.; Trajtenberg, M.: Patents, citations and innovations : a window on the knowledge economy (2002)
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- Footnote
- Rez. in: JASIST 54(2003) no.8, S.802-803 (C. Chen)
-
Nonaka, I.; Takeuchi, H.: ¬Die Organisation des Wissens : Wie japanische Unternehmen eine brachliegende Ressource nutzbar machen (1997)
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-
Beulens, A.; Zuurbier, P.: Inter-firm competence management (1996)
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- Date
- 12. 8.2002 13:22:13
- Source
- Knowledge management: organization competence and methodolgy. Proceedings of the Fourth International ISMICK Symposium, 21-22 October 1996, Netherlands. Ed.: J.F. Schreinemakers
-
Stroetmann, K.: Information management for the '90s : a conceptual framework (1992)
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- Pages
- S.7-22
-
Robertson, G.: What is information? (1996)
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- Source
- Managing information. 3(1996) no.6, S.22-23
