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Schneider, R.: OPACs, Benutzer und das Web (2009)
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Poll, R.: Benutzer des Schlagwortkatalogs unter der Lupe (1982)
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Fischer-Knappe, D.: Recherchen an Sachkatalogen (1984)
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Neubauer, K.-W.: Informationsverhalten der Benutzer unter besonderer Berücksichtigung der Kataloge (1979)
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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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