Bawden, D.; Petuchovaite, R.; Vilar, P.: Are we effective? : How do we know? (2005)
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- Abstract
- This presentation gives an international comparison of performance measures of the public and national library services of Lithuania, Slovenia and the United Kingdom. Particular attention will be given to new methods of assessing the value of libraries, which go beyond simple counts of readers and transactions. The importance of treating performance measures as a part of strategic planning, rather than as an aim in itself, is emphasised.
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