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Abstract

This text provides a comprehensive introduction to the new field of knowledge management. It approaches the subject from a management rather than a highly technical point of view, and provides students with a state-of-the-art survey of KM and its implementation in diverse organizations. The text covers the nature of knowledge (tacit and explicit), the origins and units of organizational knowledge, and the evolution of knowledge management in contemporary society. It explores the implementation and utilization of knowledge management systems, and how to measure their impact, outputs, and benefits. The book includes a variety of original case studies that illustrate specific situations in which the absence or existence of knowledge management systems has been crucial to the organization's actions. Charts and figures throughout help clarify more complex phenomena and classifications, and each chapter includes review questions and a comprehensive index.

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Abstract

This book describes proven methodologies for developing semantic applications: software applications which explicitly or implicitly uses the semantics (i.e., the meaning) of a domain terminology in order to improve usability, correctness, and completeness. An example is semantic search, where synonyms and related terms are used for enriching the results of a simple text-based search. Ontologies, thesauri or controlled vocabularies are the centerpiece of semantic applications. The book includes technological and architectural best practices for corporate use.

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Abstract

Content Management Systems (CMSs) are used in almost every industry by millions of end-user organizations. In contrast to the 90s, they are no longer used as isolated applications in one organization but they support critical core operations in business ecosystems. Content management today is more interactive and more integrative: interactive because end-users are increasingly content creators themselves and integrative because content elements can be embedded into various other applications. The authors of this book investigate how Semantic Technologies can increase interactivity and integration capabilities of CMSs and discuss their business value to millions of end-user organizations. This book has therefore the objective, to reflect existing applications as well as to discuss and present new applications for CMSs that use Semantic Technologies. An evaluation of 27 CMSs concludes this book and provides a basis for IT executives that plan to adopt or replace a CMS in the near future.

Content

On the Changing Market for Content Management Systems: Status and Outlook - Wolfgang Maass Empowering the Distributed Editorial Workforce - Steve McNally The Rise of Semantic-aware Applications - Stéphane Croisier Simplified Semantic Enhancement of JCR-based Content Applications -Bertrand Delacretaz and Michael Marth Dynamic Semantic Publishing - Jem Rayfield Semantics in the Domain of eGovernment - Luis Alvarez Sabucedo and Luis Anido Rifón The Interactive Knowledge Stack (IKS): A Vision for the Future of CMS - Wernher Behrendt Essential Requirements for Semantic CMS - Valentina Presutti Evaluation of Content Management Systems - Tobias Kowatsch and Wolfgang Maass CMS with No Particular Industry Focus (versch. Beiträge)