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Alberts, I.; Bertrand-Gastaldy, S.: ¬A pragmatic perspective of E-mail management practices in two Canadian public administrations (2008)
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Ménard, E.; Mas, S.; Alberts, I.: Faceted classification for museum artefacts : a methodology to support web site development of large cultural organizations (2010)
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Alberts, I.; Forest, D.: Email pragmatics and automatic classification : a study in the organizational context (2012)
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