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Ballard, T.; Lifshin, A.: Prediction of OPAC spelling errors through a keyword inventory (1992)
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Ballard, T.: Comparative searching styles of patrons and staff (1994)
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Ballard, T.: Library systems : transaction log fever; analyzing patron searches can reveal solutions to increase search success (1996)
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Ballard, T.; Grimaldi, A.: Improve OPAC searching by reducing tagging errors in MARC records (1997)
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Ballard, T.; Smith, J.: ¬The human interface : an ongoing study of OPAC usage at Adelphi University (1992)
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Ballard, T.: Online catalogs : finding the weakest link: maintaining Web links in MARC records requires quality control decisions (1998)
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Ballard, T.: Spelling and typographical errors in library databases (1992)
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