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  1. Broadbent, M.: Demonstrating information service value to your organization (1992) 10.31 
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  2. Broadbent, M.: ¬The emerging phenomenon of knowledge management (1997) 10.31 
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  3. Broadbent, M.: ¬The phenomenon of knowledge management : what does it mean to the information profession? (1998) 10.31 
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