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  1. Dewdney, P.; Ross, C.S.: Flying a light aircraft : reference service evaluation from a user's viewpoint (1994) 10.09
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    Author
    Dewdney, P.
  2. Dewdney, P.; Michell, G.: Oranges and peaches : understanding communication accidents in the reference interview (1996) 10.09
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    Author
    Dewdney, P.
  3. Dewdney, P.; Michell, G.: Asking 'why' questions in the reference interview : a theoretical justification (1997) 10.09
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    Dewdney, P.

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