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Ford, N.; Mansourian, Y.: ¬The invisible web : an empirical study of "cognitive invisibility" (2006)
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Mansourian, Y.; Ford, N.: Web searchers' attributions of success and failure: an empirical study (2007)
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Mansourian, Y.; Ford, N.: Search persistence and failure on the web : a "bounded rationality" and "satisficing" analysis (2007)
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