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Gudykunst, W.; Kim, Y.: Communicating with strangers : an approach to intercultural communication (1992)
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Kim, Y.; Norgard, B.; Chen, A.; Gey, F.: Using ordinary language in access metadata of divers types of information resources : trade classifications and numeric data (1999)
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Buckland, M.; Chen, A.; Chen, H.M.; Kim, Y.; Lam, B.; Larson, R.; Norgard, B.; Purat, J.; Gey, F.: Mapping entry vocabulary to unfamiliar metadata vocabularies (1999)
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