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year_i:[1990 TO 2000}
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Kleiner, J.P.: Ensuring quality reference desk service : the introduction of a peer process (1991)
10.31
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- Author
- Kleiner, J.P.
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Kleiner, J.P.: ¬The electronic library : the hub of the future's information networks (1993)
10.31
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- Author
- Kleiner, J.P.