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Kovacs, D.K.; Schloman, B.F.; McDaniel, J.A.: ¬A model for planning and providing reference services using Internet resources (1994)
10.60
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- Author
- McDaniel, J.A.
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Kooistra, J.O.; McDaniel, J.A.: Training paraprofessionals for reference service (1998)
10.60
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- Author
- McDaniel, J.A.