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Radford, M.L.: Communication theory applied to the reference encounter : an analysis of critical incidents (1996)
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Radford, M.L.: Approach or avoidance? : The role of nonverbal communication in the academic library user's decision to initiate a reference encounter (1998)
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Radford, G.P.; Radford, M.L.: Structuralism, post-structuralism, and the library : de Saussure and Foucault (2005)
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Radford, M.L.: Encountering virtual users : a qualitative investigation of interpersonal communication in chat reference (2006)
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Radford, G.P.; Radford, M.L.; Lingel, J.: ¬The library as heterotopia : Michel Foucault and the experience of library space (2015)
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Radford, M.L.; Connaway, L.S.; Mikitish, S.; Alpert, M.; Shah, C.; Cooke, N.A.: Shared values, new vision : collaboration and communities of practice in virtual reference and SQA (2017)
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Radford, M.L.; Kitzie, V.; Mikitish, S.; Floegel, D.; Radford, G.P.; Connaway, L.S.: "People are reading your work," : scholarly identity and social networking sites (2020)
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Radford, M.L.; Costello, L.; Montague, K.E.: "Death of social encounters" : investigating COVID-19's initial impact on virtual reference services in academic libraries (2022)
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