Search (4 results, page 1 of 1)

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  1. Westbrook, L.: Evaluating reference : an introductory overview of qualitative methods (1990) 9.21 
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    Westbrook, L.
  2. Westbrook, L.; DeDecker, S.: Supporting user needs and skills to minimize library anxiety : considerations for academic libraries (1993) 9.21 
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  3. Westbrook, L.; DeDecker, S.: Supporting user needs and skills to minimize library anxiety : considerations for academic libraries (1993) 9.21 
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  4. Westbrook, L.: Unanswerable questions at the IPL : user expectations of e-mail reference (2009) 9.21 
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