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Yuan, X. (J.); Belkin, N.J.: Applying an information-seeking dialogue model in an interactive information retrieval system (2014)
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- Abstract
- Purpose - People often engage in different information-seeking strategies (ISSs) within a single information-seeking episode. A critical concern for the design of information retrieval (IR) systems is how to provide support for these different behaviors in a manner which searchers can easily understand, navigate and use, as they move from one ISS to another. The purpose of this paper is to describe a dialogue structure that was implemented in an experimental IR system, in order to address this concern. Design/methodology/approach - The authors conducted a user-centered experiment to evaluate the IR systems. Participants were asked to search for information on two different task types, with four different topics per task, in both the experimental system and a baseline system emulating state-of-the-art IR systems. The authors report here the results related explicitly to the use of the experimental system's dialogue structure. Findings - For one of the task types, most participants followed the search steps as predicted in the dialogue structures, and those who did so completed the task in fewer moves. For the other task type, predicted order of moves was often not followed, but participants again used fewer moves when following the predicted order. Results demonstrate that the dialogue structures the authors designed indeed support effective human information behavior patterns in a variety of ways, and that searchers can effectively use a system which changes to support different ISSs. Originality/value - This study shows that it is both possible and beneficial, to design an IR system which can support multiple ISSs, and that such a system can be understood and used successfully.
- Date
- 6. 4.2015 19:22:59
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Belkin, N.J.: ¬An overview of results from Rutgers' investigations of interactive information retrieval (1998)
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- Abstract
- Over the last 4 years, the Information Interaction Laboratory at Rutgers' School of communication, Information and Library Studies has performed a series of investigations concerned with various aspects of people's interactions with advanced information retrieval (IR) systems. We have benn especially concerned with understanding not just what people do, and why, and with what effect, but also with what they would like to do, and how they attempt to accomplish it, and with what difficulties. These investigations have led to some quite interesting conclusions about the nature and structure of people's interactions with information, about support for cooperative human-computer interaction in query reformulation, and about the value of visualization of search results for supporting various forms of interaction with information. In this discussion, I give an overview of the research program and its projects, present representative results from the projects, and discuss some implications of these results for support of subject searching in information retrieval systems
- Date
- 22. 9.1997 19:16:05
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Cool, C.; Belkin, N.J.: Interactive information retrieval : history and background (2011)
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- Source
- Interactive information seeking, behaviour and retrieval. Eds.: Ruthven, I. u. D. Kelly
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Belkin, N.J.; Croft, W.B.: Retrieval techniques (1987)
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- Source
- Annual review of information science and technology. 22(1987), S.109-145
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Belkin, N.J.: Intelligent information retrieval : whose intelligence? (1996)
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- Abstract
- The concept of 'intelligent' information retrieval was first mooted in the late 1970s, but had lost currency within the information retrieval community by at least the early 1990s. With the popularity of the concept of 'intelligent agents', it appears that the idea of intelligent information retrieval is again in general vogue. In this paper, I attempt to show that the naive concept of intelligent information retrieval, based on the the idea of agency, misses the essence of intelligence in the information retrieval system, and will inevitably lead to dysfunctional information retrieval. As a counter-proposal, I suggest that true intelligence in information retrieval resides in appropriate allocation of responsibility amongst all the actors in the information retrieval system, and that intelligent information retrieval will be achieved through effective support of people in their various interactions with information
