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  • × theme_ss:"Informationsdienstleistungen"
  1. Katzmayr, M.; Putz, M.: Quellenproblematik im Internet : Identität, Aktualität und inhaltliche Qualität von Webressourcen (2006) 0.01 
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    Abstract
    Die Frage der Zuverlässigkeit und Vertrauenswürdigkeit von Webressourcen ist nicht gerade ein neues Thema - seit das World Wide Web breite Anwendung findet, ist eine Fülle an Literatur zur Bewertung von Internetquellen erschienen, die zumeist mehr oderweniger umfassende Checklisten beinhalten (vgl. z.B. Skov 1998: 40; eine sehr gute Zusammenstellung bietet Tyburski 2006). In diesem Aufsatz wird der Schwerpunkt auf Aspekte der Identität, Aktualität und inhaltlichen Qualität gelegt- dies sind die wesentlichsten Einflussfaktoren für die Bewertung der Vertrauenswürdigkeit und Seriosität von Webressourcen. Andere Kriterien wie z.B. Webdesign werden nur behandelt, sofern sie Rückschlüsse auf die oben genannten Aspekte geben können. Nach wie vor ist es so, dass gedruckte Quellen im wissenschaftlichen bzw. bildungsbezogenen Kontext als tendenziell seriöser und zuverlässiger angesehen werden als freie Webressourcen - diesen haftet der Geruch des Oberflächlichen, Beliebigen und Schnelllebigen an. Die traditionelle Bevorzugung der gedruckten bzw. lizenzierten elektronischen Ressourcen im akademischen Umfeld mag nun zwar dem traditionellen Selbstverständnis der Bibliothekarinnen durchaus gelegen kommen - allerdings besteht die Gefahr, dass Bibliotheken und ihre Informationsexpertinnen an Glaubwürdigkeit verlieren, wenn sie das World Wide Web als Ressource für hochqualitative Informationen ignorieren, ist es doch für viele Informationsbedarfe unbestritten die bessere Quelle. Grundvoraussetzung ist allerdings, durch effektive Evaluierungstechniken die Spreu vom Weizen zu trennen (vgl. Notess 2006: 45). Bibliothekarinnen haben die Expertise, mit unterschiedlichsten (gedruckten) Quellen umzugehen, für die Benutzung aufzubereiten und zugänglich zu machen. Die damit verbundene Auswahl nach Qualitätskriterien und die richtige und einheitliche Beschreibung mit Metadaten sind Kernkompetenzen des Bibliothekswesens. Wenn nun die Informationsumim Web befinden, so liegt es auf der Hand, dass ein zeitgemäßes Bibliothekswesen mit dieser Entwicklung Schritt halten muss: die Ansprüche an das Berufsbild sind deshalb starken Veränderungen unterworfen. Die organisch gewachsene, tendenziell unstrukturierte und chaotische Struktur des Webs erhöht dabei die Anforderung an eine inhaltliche Evaluation von Webressourcen. Gleichzeitig zeigt sich im bibliothekarischen Alltag, dass Leserinnen bei ihrer Webrecherche vielfach Probleme haben, diese Bewertungsleistung zu erbringen. Es gibt also einen großen Bedarf nach Vermittlung von Informations- und Internetkompetenz in Bibliotheken (vgl. Fritch und Cromwell 2002: 242f.). Schließlich weisen auch die "klassischen" bibliothekarischen Tätigkeitsbereiche immer mehr Verbindungen mit Webanwendungen auf. Hier sind beispielsweise die Katalogisierung von elektronischen Fachinformationen oder Links auf elektronische Äquivalente zu gedruckten Quellen in Katalogen zu nennen. Auch da ergeben sich fallweise Notwendigkeiten, die Aktualität und Identität von Webressourcen zu bewerten, vor allem als Grundlage für die Entscheidung, sie in den Katalog oder in eine Linksammlung überhaupt aufzunehmen.
  2. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.01 
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    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  3. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.01 
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    Source
    Bücherei und Bildung. 22(1970), S.63-71
  4. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.01 
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    Source
    Bibliothekar. 19(1965), S.15-22
  5. Metz, A.: Community service : a bibliography (1996) 0.01 
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    Date
    17.10.1996 14:22:33
  6. Information brokers and reference services (1989) 0.01 
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    Series
    Reference librarian; no.22
  7. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.01 
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    Date
    20. 4.2002 17:30:22
  8. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.01 
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    Date
    27.12.2015 18:22:38
  9. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.01 
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    Date
    22. 1.2000 17:52:11
  10. Curzon, S.C.: Managing the interview (1995) 0.01 
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    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  11. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.01 
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    Date
    25. 3.2003 13:22:23
  12. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.01 
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    Date
    22. 1.2000 19:29:08
  13. Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994) 0.01 
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    Source
    Bertelsmann Briefe. 1994, H.131, S.22-25
  14. Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993) 0.01 
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    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
  15. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.01 
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    Source
    Reference librarian. 1994, no.47, S.22-36
  16. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.01 
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    Date
    9. 2.2008 17:52:22
  17. Hilberer, T.: Bibliothekarische Öffentlichkeitsarbeit durch Informationsangebote im World Wide Web : Beispiel: Universitäts- und Landesbibliothek Düsseldorf (1996) 0.01 
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    Date
    21. 9.1996 16:03:22
  18. Bryson, J.: Managing information services : an integrated approach (1997) 0.01 
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    Date
    31.12.1998 22:01:11
  19. Jennerich, E.Z.; Jennerich, E.J.: ¬The reference interview as a creative art (1997) 0.01 
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    Date
    31.12.1998 22:14:52
  20. Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002) 0.01 
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    Date
    21. 2.2003 14:18:22

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