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Abstract

A new, thoroughly updated edition of a comprehensive overview of knowledge management (KM), covering theoretical foundations, the KM process, tools, and professions. The ability to manage knowledge has become increasingly important in today's knowledge economy. Knowledge is considered a valuable commodity, embedded in products and in the tacit knowledge of highly mobile individual employees. Knowledge management (KM) represents a deliberate and systematic approach to cultivating and sharing an organization's knowledge base. This textbook and professional reference offers a comprehensive overview of the field. Drawing on ideas, tools, and techniques from such disciplines as sociology, cognitive science, organizational behavior, and information science, it describes KM theory and practice at the individual, community, and organizational levels. Chapters cover such topics as tacit and explicit knowledge, theoretical modeling of KM, the KM cycle from knowledge capture to knowledge use, KM tools, KM assessment, and KM professionals.

BK

85.20 (Betriebliche Information und Kommunikation)

Classification

85.20 (Betriebliche Information und Kommunikation)

Footnote

Rez. in: JASIST 69(2918) no.12, S.1521-1522 (Suliman Hawamdeh).

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Abstract

Das wachsende Informationsvolumen im WWW führt paradoxerweise zu einer immer schwierigeren Nutzung, das Finden und Verknüpfen von Informationen in einem unstrukturierten Umfeld wird zur Sisyphosarbeit. Hier versprechen Semantic-Web-Ansätze Abhilfe. Die Autoren beschreiben Technologien, wie eine semantische Integration verteilter Daten durch verteilte Ontologien erreicht werden kann. Diese Techniken sind sowohl für Forscher als auch für Professionals interessant, die z.B. die Integration von Produktdaten aus verteilten Datenbanken im WWW oder von lose miteinander verbunden Anwendungen in verteilten Organisationen implementieren sollen.

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Abstract

One out of two companies have increased their productivity or saved costs with knowledge management. This is a result from a comprehensive cross-industry survey in Europe about knowledge management run by the Competence Center Knowledge Management at Fraunhofer IPK, Germany. Best practices in knowledge management from leading companies are described for practitioners in different industries. The book shows how to integrate knowledge management activities into the daily business tasks and processes, how to motivate people and which capabilities and skills are required for knowledge management. The book concludes with an overview of the leading knowledge management projects in several European countries.

Content

Design Fields.- Survey.- Case Studies.- KM in Europe