Search (14 results, page 1 of 1)

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Abstract

Purpose - This study aims to investigate the effects of different search and browse features in digital libraries (DLs) on task interactions, and what features would lead to poor user experience. Design/methodology/approach - Three operational DLs: ACM, IEEE CS, and IEEE Xplore are used in this study. These three DLs present different features in their search and browsing designs. Two information-seeking tasks are constructed: one search task and one browsing task. An experiment was conducted in a usability laboratory. Data from 35 participants are collected on a set of measures for user interactions. Findings - The results demonstrate significant differences in many aspects of the user interactions between the three DLs. For both search and browse designs, the features that lead to poor user interactions are identified. Research limitations/implications - User interactions are affected by specific design features in DLs. Some of the design features may lead to poor user performance and should be improved. The study was limited mainly in the variety and the number of tasks used. Originality/value - The study provided empirical evidence to the effects of interaction design features in DLs on user interactions and performance. The results contribute to our knowledge about DL designs in general and about the three operational DLs in particular.

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Abstract

Social question-and-answer (Q&A) communities are becoming increasingly important for knowledge acquisition. However, some users withhold knowledge, which can hinder the effectiveness of these platforms. Based on social exchange theory, the study investigates how different types of questions influence knowledge withholding, with question difficulty and user anonymity as boundary conditions. Two experiments were conducted to test hypotheses. Results indicate that informational questions are more likely to lead to knowledge withholding than conversational ones, as they elicit more fear of negative evaluation and fear of exploitation. The study also examines the interplay of question difficulty and user anonymity with question type. Overall, this study significantly extends the existing literature on counterproductive knowledge behavior by exploring the antecedents of knowledge withholding in social Q&A communities.

Date

22. 9.2023 13:51:47

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Abstract

Purpose The purpose of this paper is to identify key countries and their focal research fields on the information divide. Design/methodology/approach Literature was retrieved to identify key countries and their primary focus. The literature research method was adopted to identify aspects of the primary focus in each key country. Findings The key countries with literature on the information divide are the USA, China, the UK and India. The problem of health is prominent in the USA, and solutions include providing information, distinguishing users' profiles and improving eHealth literacy. Economic and political factors led to the urban-rural information divide in China, and policy is the most powerful solution. Under the influence of humanism, research on the information divide in the UK focuses on all age groups, and solutions differ according to age. Deep-rooted patriarchal concepts and traditional marriage customs make the gender information divide prominent in India, and increasing women's information consciousness is a feasible way to reduce this divide. Originality/value This paper is an extensive review study on the information divide, which clarifies the key countries and their focal fields in research on this topic. More important, the paper innovatively analyzes and summarizes existing literature from a country perspective.

Date

13. 2.2020 18:22:13

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Abstract

It is a frequently seen scenario that when people are not familiar with their search topics, they use a simple keyword search, which leads to a large amount of search results in multiple pages. This makes it difficult for users to pick relevant documents, especially given that they are not knowledgeable of the topics. To explore how systems can better help users find relevant documents from search results, the current research analyzed document selection behaviors of users with different levels of domain knowledge (DK). Data were collected in a laboratory study with 35 participants each searching on four tasks in the genomics domain. The results show that users with high and low DK levels selected different sets of documents to view; those high in DK read more documents and gave higher relevance ratings for the viewed documents than those low in DK did. Users with low DK tended to select documents ranking toward the top of the search result lists, and those with high in DK tended to also select documents ranking down the search result lists. The findings help design search systems that can personalize search results to users with different levels of DK.

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Abstract

This article presents a user study showing the effectiveness of a linked-based, virtual integration infrastructure that gives users access to relevant online resources, empowering them to design an information-seeking path that is specifically relevant to their context. IntegraL provides a lightweight approach to improve and augment search functionality by dynamically generating context-focused "anchors" for recognized elements of interest generated by library services. This article includes a description of how IntegraL's design supports users' information-seeking behavior. A full user study with both objective and subjective measures of IntegraL and hypothesis testing regarding IntegraL's effectiveness of the user's information-seeking experience are described along with data analysis, implications arising from this kind of virtual integration, and possible future directions.

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Abstract

User domain knowledge affects search behaviors and search success. Predicting a user's knowledge level from implicit evidence such as search behaviors could allow an adaptive information retrieval system to better personalize its interaction with users. This study examines whether user domain knowledge can be predicted from search behaviors by applying a regression modeling analysis method. We identify behavioral features that contribute most to a successful prediction model. A user experiment was conducted with 40 participants searching on task topics in the domain of genomics. Participant domain knowledge level was assessed based on the users' familiarity with and expertise in the search topics and their knowledge of MeSH (Medical Subject Headings) terms in the categories that corresponded to the search topics. Users' search behaviors were captured by logging software, which includes querying behaviors, document selection behaviors, and general task interaction behaviors. Multiple regression analysis was run on the behavioral data using different variable selection methods. Four successful predictive models were identified, each involving a slightly different set of behavioral variables. The models were compared for the best on model fit, significance of the model, and contributions of individual predictors in each model. Each model was validated using the split sampling method. The final model highlights three behavioral variables as domain knowledge level predictors: the number of documents saved, the average query length, and the average ranking position of the documents opened. The results are discussed, study limitations are addressed, and future research directions are suggested.

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Abstract

An integrated information retrieval system generally contains multiple databases that are inconsistent in terms of their content and indexing. This paper proposes a rough set-based transfer (RST) model for integration of the concepts of document databases using various indexing languages, so that users can search through the multiple databases using any of the current indexing languages. The RST model aims to effectively create meaningful transfer relations between the terms of two indexing languages, provided a number of documents are indexed with them in parallel. In our experiment, the indexing concepts of two databases respectively using the Thesaurus of Social Science (IZ) and the Schlagwortnormdatei (SWD) are integrated by means of the RST model. Finally, this paper compares the results achieved with a cross-concordance method, a conditional probability based method and the RST model.

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Abstract

Semantic similarity assessment between concepts is an important task in many language related applications. In the past, several approaches to assess similarity by evaluating the knowledge modeled in an (or multiple) ontology (or ontologies) have been proposed. However, there are some limitations such as the facts of relying on predefined ontologies and fitting non-dynamic domains in the existing measures. Wikipedia provides a very large domain-independent encyclopedic repository and semantic network for computing semantic similarity of concepts with more coverage than usual ontologies. In this paper, we propose some novel feature based similarity assessment methods that are fully dependent on Wikipedia and can avoid most of the limitations and drawbacks introduced above. To implement similarity assessment based on feature by making use of Wikipedia, firstly a formal representation of Wikipedia concepts is presented. We then give a framework for feature based similarity based on the formal representation of Wikipedia concepts. Lastly, we investigate several feature based approaches to semantic similarity measures resulting from instantiations of the framework. The evaluation, based on several widely used benchmarks and a benchmark developed in ourselves, sustains the intuitions with respect to human judgements. Overall, several methods proposed in this paper have good human correlation and constitute some effective ways of determining similarity between Wikipedia concepts.

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Abstract

The Information Content (IC) of a concept is a fundamental dimension in computational linguistics. It enables a better understanding of concept's semantics. In the past, several approaches to compute IC of a concept have been proposed. However, there are some limitations such as the facts of relying on corpora availability, manual tagging, or predefined ontologies and fitting non-dynamic domains in the existing methods. Wikipedia provides a very large domain-independent encyclopedic repository and semantic network for computing IC of concepts with more coverage than usual ontologies. In this paper, we propose some novel methods to IC computation of a concept to solve the shortcomings of existing approaches. The presented methods focus on the IC computation of a concept (i.e., Wikipedia category) drawn from the Wikipedia category structure. We propose several new IC-based measures to compute the semantic similarity between concepts. The evaluation, based on several widely used benchmarks and a benchmark developed in ourselves, sustains the intuitions with respect to human judgments. Overall, some methods proposed in this paper have a good human correlation and constitute some effective ways of determining IC values for concepts and semantic similarity between concepts.

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Abstract

This study investigates scholars' citation behaviors from a fine-grained perspective. Specifically, each scholarly citation is considered multidimensional rather than logically unidimensional (i.e., present or absent). Thirty million articles from PubMed were accessed for use in empirical research, in which a total of 15 interpretable features of scholarly citations were constructed and grouped into three main categories. Each category corresponds to one aspect of the reasons and motivations behind scholars' citation decision-making during academic writing. Using about 500,000 pairs of actual and randomly generated scholarly citations, a series of Random Forest-based classification experiments were conducted to quantitatively evaluate the correlation between each constructed citation feature and citation decisions made by scholars. Our experimental results indicate that citation proximity is the category most relevant to scholars' citation decision-making, followed by citation authority and citation inertia. However, big-name scholars whose h-indexes rank among the top 1% exhibit a unique pattern of citation behaviors-their citation decision-making correlates most closely with citation inertia, with the correlation nearly three times as strong as that of their ordinary counterparts. Hopefully, the empirical findings presented in this paper can bring us closer to characterizing and understanding the complex process of generating scholarly citations in academia.

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Abstract

Relevance judgment has traditionally been considered a personal and subjective matter. A user's search and the search result are treated as an isolated event. To consider the collaborative nature of information retrieval (IR) in a group/organization or even societal context, this article proposes a method that measures relevance based on group/peer consensus. The method can be used in IR experiments. In this method, the relevance of a document is decided by group consensus, or more specifically, by the number of users (or experiment participants) who retrieve it for the same search question. The more users who retrieve it, the more relevant the document will be considered. A user's search performance can be measured by a relevance score based on this notion. The article reports the results of an experiment using this method to compare the search performance of different types of users. Related issues with the method and future directions are also discussed

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Footnote

Part of a special issue for research on people's engagement with technology.

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Abstract

In this paper, we present a case study of how well subject metadata (comprising headings from an international classification scheme) has been deployed in a national data catalogue, and how often data seekers use subject metadata when searching for data. Through an analysis of user search behaviour as recorded in search logs, we find evidence that users utilise the subject metadata for data discovery. Since approximately half of the records ingested by the catalogue did not include subject metadata at the time of harvest, we experimented with automatic subject classification approaches in order to enrich these records and to provide additional support for user search and data discovery. Our results show that automatic methods work well for well represented categories of subject metadata, and these categories tend to have features that can distinguish themselves from the other categories. Our findings raise implications for data catalogue providers; they should invest more effort to enhance the quality of data records by providing an adequate description of these records for under-represented subject categories.

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Abstract

Stereotyping is a technique used in many information systems to represent user groups and/or to generate initial individual user models. However, there has been a lack of evidence on the accuracy of their use in representing users. We propose a formal evaluation method to test the accuracy or homogeneity of the stereotypes that are based on users' explicit characteristics. Using the method, the results of an empirical testing on 11 common user stereotypes of information retrieval (IR) systems are reported. The participants' memberships in the stereotypes were predicted using discriminant analysis, based on their IR knowledge. The actual membership and the predicted membership of each stereotype were compared. The data show that "librarians/IR professionals" is an accurate stereotype in representing its members, while some others, such as "undergraduate students" and "social sciences/humanities" users, are not accurate stereotypes. The data also demonstrate that based on the user's IR knowledge a stereotype can be made more accurate or homogeneous. The results show the promise that our method can help better detect the differences among stereotype members, and help with better stereotype design and user modeling. We assume that accurate stereotypes have better performance in user modeling and thus the system performance. Limitations and future directions of the study are discussed.