Griffin, A.; Burke, M.: Friend or foe? : An evaluation of the user-friendliness of Viewpoint, the Galaxy 2000 OPAC (1997)
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- Abstract
- Presents an evaluation of the user friendliness of the OPAC Windows based graphical interface: Viewpoint, from the integrated computerized library system: Galaxy 2000. Presents the criteria of user friendliness on which there is a consensus in the literature and applies these to Viewpoint: screen layout and design; highlighting techniques; language; user support and orientation; help; searching; response time; security; and advanced user features. Identifies flaws and presents recommendations for their correction
