Search (37 results, page 1 of 2)

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Abstract

BLAISE-LINE provides online access to all of the British Library's major catalogues as well as to other major bibliographies. With its MARC records, Dewey numbers and Library of Congress headings (LCSH), BLAISE-LINE remains a tradtional library oriented online service. Presents the results of a survey of 37 libraries using BLAISE-LINE to find out what users thought of it and how it compared to the more modern systems of enduser, fulltext, CD-ROM and the Internet. The principal uses to which respondents put BLAISE-LINE were bibliographical checking, answering subject enquiries, and obtaining interlibrary loans. The survey also covered frequency of use, ease of use, problems in using the system, cost issues, and training and support. Findings show that professional librarians value the efficiency of BLAISE-LINE above the user friedliness of other systems

Object

BLAISE-LINE

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Abstract

Purpose - This article is an edited version of a report commissioned by the British Library and JISC to identify how the specialist researchers of the future (those born after 1993) are likely to access and interact with digital resources in five to ten years' time. The purpose is to investigate the impact of digital transition on the information behaviour of the Google Generation and to guide library and information services to anticipate and react to any new or emerging behaviours in the most effective way. Design/methodology/approach - The study was virtually longitudinal and is based on a number of extensive reviews of related literature, survey data mining and a deep log analysis of a British Library and a JISC web site intended for younger people. Findings - The study shows that much of the impact of ICTs on the young has been overestimated. The study claims that although young people demonstrate an apparent ease and familiarity with computers, they rely heavily on search engines, view rather than read and do not possess the critical and analytical skills to assess the information that they find on the web. Originality/value - The paper reports on a study that overturns the common assumption that the "Google generation" is the most web-literate.

Footnote

Vgl. auch: Rowlands, I.: Google generation: issues in information literacy. In: http://www.lucis.me.uk/retrieval%20issues.pdf.

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Abstract

Presents the results of a survey of 36 banking and finance institutions in the UK on their information professionals' use of the Internet as a source of business information. The survey revealed that less than a third are currently using the Internet. Discusses the disadvantages and advantages of the Internet both as an information source and in terms of management. At the moment the Internet is a complementary information source although in the future it may become an entry-point to other information sources

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Abstract

According to estimates the mobile device will soon be the main platform for searching the web, and yet our knowledge of how mobile consumers use information, and how that differs from desktops/laptops users, is imperfect. The paper sets out to correct this through an analysis of the logs of a major cultural website, Europeana. The behavior of nearly 70,000 mobile users was examined over a period of more than a year and compared with that for PC users of the same site and for the same period. The analyses conducted include: size and growth of use, time patterns of use; geographical location of users, digital collections used; comparative information-seeking behavior using dashboard metrics, clustering of users according to their information seeking, and user satisfaction. The main findings were that mobile users were the fastest-growing group and will rise rapidly to a million by December 2012 and that their visits were very different in the aggregate from those arising from fixed platforms. Mobile visits could be described as being information "lite": typically shorter, less interactive, and less content viewed per visit. Use took a social rather than office pattern, with mobile use peaking at nights and weekends. The variation between different mobile devices was large, with information seeking on the iPad similar to that for PCs and laptops and that for smartphones very different indeed. The research further confirms that information-seeking behavior is platform-specific and the latest platforms are changing it all again. Websites will have to adapt.

Source

Journal of the American Society for Information Science and Technology. 64(2013) no.7, S.1311-1322

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Abstract

Adopting an intradisciplinary perspective, this article evaluates the information-seeking behavior of academics from different subfields of physics and astronomy. It investigates the effect of interdisciplinarity (reliance on the literature of other subjects) and the scatter of literature on two aspects of the information-seeking behavior: methods used for keeping up-to-date and for identifying articles. To this end a survey of 114 PhD students and staff at the Department of Physics and Astronomy at the University College London was carried out. The findings showed that the subfields that are more interdisciplinary or have a more scattered literature are more likely to use general search facilities for finding information. The study also showed that cross-disciplinary use of the literature is not necessarily an indicator of scattered literature. The study reveals intradisciplinary differences among physicists and astronomers in terms of their information-seeking behavior and highlights the risk of overlooking the characteristics of information-seeking behavior of specialized subject communities by focusing on very broad subject categories.

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Abstract

Nowadays, end-users have quick and direct access to massive amount of information available on the Net. However, this information is unorganized expecting users to be able to identify and evaluate it in accordance with their information needs. Subject based information Gateways SBIG, organized collections of networked information, provide users with a catalogue of authoritative Internet resources, which can be searched and/ or browsed. This paper provides an evaluation of one such gateway - the Art, Design, Architecture & Media Gateway ADAM. It provides information on who these users are, how often they use the service, what their reasons for use are, which search methods and services they prefer and what are the advantages and disadvantages of an online information service.

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Abstract

In the UK, both anecdotal and research evidence points to ever greater and more sophisticated use of the Web to provide health information and advice. The study reported here adds to this research with an online survey of Internet users' reported use of the Web to access information about health and their opinions about the advice that can be obtained there. Over a period of three weeks more than 1,300 people responded to an online questionnaire produced by The British Life and Internet Project; 81 per cent or 997 of the respondents were British. The prime purpose of the questionnaire was to obtain information on the characteristics of the users of health information Web sites, to obtain feedback regarding for what they used online health sites and what were the perceived outcomes associated with using online health information.

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Abstract

Purpose - This article presents the early findings of an exploratory deep log analysis of journal usage on OhioLINK, conducted as part of the MaxData project funded by the US Institute of Museum and Library Services. OhioLINK, the original "big deal", provides a single digital platform of nearly 6,000 full-text journal for more than 600,000 people in the state of Ohio. The purpose of the paper is not only to present findings from the deep log analysis of journal usage on OhioLINK, but, arguably more importantly, to try test a new method of analysing online information user behaviour - deep log analysis. Design/methodology/approach - The raw server logs were obtained for the period June 2004 to December 2004. For this exploratory study one month (October) of the on-campus usage logs and seven months of the off-campus transaction logs were analysed. Findings - During this period approximately 1,215,000 items were viewed on campus in October 2004 and 1,894,000 items viewed off campus between June and December 2004. The paper presents a number of usage analyses including: number of journals used, titles of journals used, use over time, a returnee analysis and a special analysis of subject, date and method of access. Practical implications - The research findings help libraries evaluate the efficiency of big deal and one-stop shopping for scholarly journals and also investigate their users' information seeking behaviours. Originality/value - The research is a part of efforts to test the applications of a new methodology, deep log analysis, for use and user studies. It also represents the most substantial independent analysis of, possibly, the most important and significant of the journal big deals ever conducted.

Source

Journal of documentation. 62(2006) no.4, S.482-508

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Abstract

Touch-screen kiosks are situated in a variety of locations to provide the public with ready access to health information. This paper examines their use, via the transactional logs, and makes comparisons between the types of organisation in which the kiosks are housed. Twenty-one kiosks were selected and categorised into four groups - pharmacy, hospital, information centre and surgery. A small case study features a supermarket kiosk. Details of nearly 90,000 user sessions and 750,000 page views were used for the comparison. Comparisons between sites were made in terms of number of users, their age and gender, trends over time, the number of sessions conducted, page view time, session duration, pages viewed, site penetration, number of pages printed and health topics viewed. There were considerable differences between the kiosk locations. This early research provides the quantitative foundation for a fuller study of kiosk location and the differences in perceptions of the quality/authority of kiosk data.

Source

Journal of documentation. 58(2002) no.3, S.284-301

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Abstract

Collating data from a number of log and questionnaire studies conducted largely into the use of a range of consumer health digital information platforms, Centre for Information Behaviour and the Evaluation of Research (Ciber) researchers describe some new thoughts on characterising (and naming) information seeking behaviour in the digital environment, and in so doing, suggest a new typology of digital users. The characteristic behaviour found is one of bouncing in which users seldom penetrate a site to any depth, tend to visit a number of sites for any given information need and seldom return to sites they once visited. They tend to "feed" for information horizontally, and whether they search a site of not depends heavily on "digital visibility", which in turn creates all the conditions for "bouncing". The question whether this type of information seeking represents a form of "dumbing down or up", and what it all means for publishers, librarians and information providers, who might be working on other, possible outdated usage paradigms, is discussed.

Source

Journal of documentation. 60(2004) no.1, S.24-43

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Abstract

There is very little qualitative data on what impact the Internet is having on information seeking in the workplace. Using open-ended interviews, questionnaires and observation, the impact of the Internet on the British Media was assessed. The focus was largely on newspapers, with The Guardian being covered in some depth. Over 300 journalists and media librarians were surveyed. It was found that amongst traditional journalists use was light. Poor access to the Internet - and good access to other information resources - were largely the reasons for this. Of the journalists it was mainly the older and more senior journalists and the New Media journalists who used the Internet. Librarians were also significant users. Searching the World Wide Web was the principal Internet activity and use was generally conservative in character. Newspapers and official sites were favoured, and searches were mainly of a fact-checking nature. Email was used on a very limited scale and was not regarded as a serious journalistic tool. Non-users were partly put off by the Internet's potential for overloading them with information and its reputation for producing information of suspect quality. Users generally dismissed these concerns, dealing with potential overload and quality problems largely by using authoritative sites and exploiting the lower quality data where it was needed. Where the Internet has been used it has not been at the expense of other information sources or communication channels, but online hosts seem to be at most risk in the future.

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Abstract

Touch-screen kiosks are located in a variety of locations to provide the public with ready access to health information. This paper examines, via a questionnaire, the characteristics of adult users of a surgery-based kiosk. The Esk Medical Centre is in Musselburgh, near Edinburgh. Just under 200 questionnaires were returned and analysed. The research establishes characteristics of users and non-users, how the kiosk fits in with other consumer information sources, what health outcomes result from using the kiosk, and reasons for non-use. The main finding is that the respondents' attitude and previous experience with information technology has an impact on whether the touch-screen kiosk is used.

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Abstract

Metadata registries are considered to be a solution to the problem of ata sharing and standardising of information on the Internet. The International Organization for Information recognised the need for a standardised approach to this problem and produce ISO/IEC 11179 Information Technology - Specification and standardisation of data elements. As part of an ongoing research project on the ISO/IEC 11179 metadata registries implementation a questionnaire survey was carried out on four discussion lists an the EU funded SCHEMAS 2nd workshop (23-24th November 2000). Results from this survey, which was essentially aiming to identify how familiar people were with metadata and metadata registries, are presented along with a brief introduction to the ISO/IEC 11179 Information Technology - Specification and standardisation of data elements standard.

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Abstract

Journalists were chosen for study because it was felt that they would be, as information seekers and packagers par excellence, in the advanced guard of Internet users and setting the pace. As it turned out this was not to be case. Despite what appear to be the considerable and direct benefits for them, after having interviewed approximately 150 journalists and observed the action in a variety of news rooms, it appears that less than one in five national journalist use the Internet and the proportion is much less than that for regional journalists. If this poor Internet take up in the workplace was unexpected, another surprise is the characteristics of those who have actually taken the Internet route. Far from being the stereotypical young and male, most are well practised journalist into their thirties/forties, which, of course, runs counter to all that we have been led to believe. Surprisingly, the study showed as much, if not more, interest in using the Internet from the supposedly `busy' senior managers and editors than in the rank and file.

Source

Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen

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Abstract

Virtually all UK and US newspapers and the vast majority of regional and even local titles are now represented on the web. Indeed, the Yahoo news and media directory lists no less than 114 UK newspapers online (as of November 1998). Broadcasters from the BBC and Sky downwards, and all the famous news agencies (Press Association, Reuters etc.) also boast comprehensive Internet services. With such an array of sources available, the future of mass access to the Internet, possibly via TV terminals, suggests that more and more people may soon opt for this medium to receive the bulk of their news information. This paper gives an overview of the characteristics of the medium illustrated with examples of how these are being used to both facilitate and enhance the content and dissemination of the news product. These characteristics include hyperlinking to external information sources, providing archive access to past reports, reader interactivity and other features not possible to incorporate into more passive media such as the hardcopy newspaper. From a survey of UK and US news providers it is clear that American newspapers are exploiting the advantages of web information dissemination to a far greater extent than their British counterparts, with the notable exception of The Electronic Telegraph. UK broadcasters, however, generally appear to have adapted better to the new medium, with the BBC rivaling CNN in its depth and extent of news coverage, use of links and other elements.

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Abstract

Purpose - The purpose of this article is to report on a large-scale survey that was carried out to assess academic users' awareness, perceptions and existing levels of use of e-books. The survey also seeks to find out about the purposes to which electronic books were put, and to obtain an understanding of the most effective library marketing and communication channels. Design/methodology/approach - An e-mail invitation to participate in the survey was distributed to all UCL staff and students (approximately 27,000) in November 2006, and 1,818 completions were received, an effective response rate of at least 6.7 per cent. Statistical analyses were carried out on the data using Software Package for Social Sciences (SPSS). Findings - The survey findings point to various ways in which user uptake and acceptance of e-books may be encouraged. Book discovery behaviour, a key issue for publishers and librarians in both print and electronic environments, emerges as a critical focus for service delivery and enhancement. Originality/value - The survey is part of an action research project, CIBER's SuperBook, that will further investigate the issues raised in this initial benchmarking survey using deep log analysis and qualitative methods. The paper partly fills the gap in the literature on e-books which has mainly focused on usage and not the users.

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Abstract

Purpose - This study provides evidence on the actual information-seeking behaviour of students in a digital scholarly environment, not what they thought they did. It also compares student information-seeking behaviour with that of other academic communities, and, in some cases, for practitioners. Design/methodology/approach - Data were gathered as part of CIBER's ongoing Virtual Scholar programme. In particular log data from two digital journals libraries, Blackwell Synergy and OhioLINK, and one e-book collection (Oxford Scholarship Online) are utilized. Findings - The study showed a distinctive form of information-seeking behaviour associated with students and differences between them and other members of the academic community. For example, students constituted the biggest users in terms of sessions and pages viewed, and they were more likely to undertake longer online sessions. Undergraduates and postgraduates were the most likely users of library links to access scholarly databases, suggesting an important "hot link" role for libraries. Originality/value - Few studies have focused on the actual (rather than perceived) information-seeking behaviour of students. The study fills that gap.

Date

23. 2.2009 17:22:41

Source

Journal of documentation. 65(2009) no.1, S.106-132

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Abstract

Presents a brief, critical review of LISA PLaus: the CD-ROM database version of LISA and which includes the database of Current Research in Library and Information Science (CRLIS). The review covers the DOS version only, as it appeared in the Summer 1996 CD-ROM, noting that the Windows version was planned for the future. Points to the way LISA has found its mark, if not its fortune, in LISA Plus and notes its strengths, including: ideal suitability for current awareness in library and information science (LIS); massive and convenient consolidation of the published LIS literature; and massive increase in coverage from 7.900 abstracts in 1993 to over 12.000 currently. Criticizes certain features of LISA Plus, notably: the OPTI-Ware search interface; the combination of 2 databases (LISA and CRLIS) in a single, searchable database; and certain unexpected effects caused by the building of the Subject and Free Text indexes. Points particularly to great lack of consistency in the indexes and the indexing (faults that were fully rectified by a complete overhaul of the data in Summer 1996). Notes that LISA Plus is the first port of call for both information researchers and information science students. The Windows version of LISA Plus was launched in Spring 1997

Date

9. 2.1997 18:44:22

Source

Journal of librarianship and information science. 29(1997) no.3, A.161-162

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Abstract

Examines statistically the public's use and attitudes towards interactive and personal health services via an online questionnaire survey and enhances these data with an expert assessment of a number of consumer health sites and their services. Over a period of three weeks more than 1,300 people responded to an online questionnaire produced by The British Life and Internet Project. Of the respondents, 81 per cent were British. The likely potential uptake figure for support group participation among Internet health users is about 20 per cent while around 11 to 13 per cent will go online to describe a medical condition. Those in poor heath were approximately ten to 13 times more likely to have participated in an online support group. Those aged over 65 were four times as likely to e-mail their doctor. More positive health outcomes were associated with those respondents that participated in online support groups and the least number of health outcomes were associated with those people that maintained e-mail contact with a doctor or surgery.

Source

Journal of documentation. 60(2004) no.3, S.245-265

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Abstract

There is a tendency for the information profession to neglect information use and the user. Discusses the factors which conspire to create this situation: the information profession is system driven; the profession is plagued by poor communication skills and insular attitudes; the expenditure of resources is thought to be excessive and unaffordable; and there is no existing easy or practical methodology. Considers the reasons why users' needs must be taken more seriously in future