-
Peters, T.A.: ¬The online catalog : A critical examination of public use (1991)
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- COMPASS
- Information retrieval / Use of / On-line computers
- Footnote
- Rez. in: College and research libraries 52(1991) S.590-591 (F. Wilson); Journal of academic librarianship 18(1992) no.1, S-40-42 (M.D. Behr)
- Subject
- Information retrieval / Use of / On-line computers
-
Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994)
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- Abstract
- Presents a recently composite view of several user studies in information retrieval. Contains personal conclusions and speculations based on these studies, rather than formal statistical results, which so often are not comparable from 1 experiment to another. Suggests a taxonomy of user characteristics for such studies, in order to make results comparable. Discusses methods and effects of user training, then manner of expression of a query or information need, conduct of a search, use of the system command language or its equivalent, analysis by the user of retrieved information, and user satisfaction with outcome. Concludes with suggestions for system design and experimental methodology
- Source
- Canadian journal of information and library science. 19(1994) no.4, S.1-22
-
Solomon, P.: On the dynamics of information system use : from novice to? (1992)
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- Abstract
- Explores the variety of user behaviour exhibited by users of information retrieval systems over time and the effort of differences between expert and novice searchers on an understanding of information searching dynamics and on the design of information systems. Based on a naturalistic case study. Points out some of the dynamic patterns of behaviour of children's use of online catalogues (OPACs)
- Source
- Proceedings of the 55th Annual Meeting of the American Society for Information Science, Pittsburgh, 26.-29.10.92. Ed.: D. Shaw
-
Kantor, P.B.: ¬A model for stopping behavior of the users of on-line systems (1987)
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- Source
- Journal of the American Society for Information Science. 38(1987), S.211-214
-
Yuan, W.; Meadow, C.T.: ¬A study of the use of variables in information retrieval user studies (1999)
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- Abstract
- This article reports on an exploratory study of the measurement of commonality in the use of variables or measures by authors and groups of authors who have reported on studies of information retrieval system users. There is some similarity to co-citation analysis in that, when 2 individual papers, or 2 authors of sveral works, use the same variables, this indicates a similarity in approach to the subject. Such usage may be a stroger indication of similarity than co-citation be cause it represents what the authors did, rather than what they say
- Source
- Journal of the American Society for Information Science. 50(1999) no.2, S.140-150
-
Yerbury, H.; Parker, J.: Novice searchers' use of familiar structures in searching bibliographic information retrieval systems (1998)
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- Abstract
- Reports results of a study of the use of metaphors as problem solving mechanisms by novice searchers of bibliographic databases. Metaphors provide a framework or 'familiar structure' of credible associations within which relationships in other domains may be considered. 28 students taking an undergraduate course in information retrieval at Sydney University of Technology, were recorded as they 'talked through' a search on a bibliographic retrieval system. The transcripts were analyzed using conventional methods and the NUDIST software package for qualitative research. A range of metaphors was apparent from the language use by students in the search process. Those which predominated were: a journey; human interaction; a building or matching process; a problem solving process, and a search for a quantity. Many of the studentes experiencing the interaction as a problem solving process or a search for quantity perceived the outcomes as successful. Concludes that when memory for operating methods and procedures is incomplete an unconscious approach through the use of a conceptual system which is consonant with the task at hand may also lead to success in bibliographic searching
- Source
- Journal of information science. 24(1998) no.4, S.207-214
-
Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999)
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- Abstract
- This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
- Date
- 22. 3.2002 8:51:28
- Source
- Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
-
Spink, A.; Wilson, T.; Ellis, D.; Ford, N.: Modeling users' successive searches in digital environments : a National Science Foundation/British Library funded study (1998)
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- Abstract
- As digital libraries become a major source of information for many people, we need to know more about how people seek and retrieve information in digital environments. Quite commonly, users with a problem-at-hand and associated question-in-mind repeatedly search a literature for answers, and seek information in stages over extended periods from a variety of digital information resources. The process of repeatedly searching over time in relation to a specific, but possibly an evolving information problem (including changes or shifts in a variety of variables), is called the successive search phenomenon. The study outlined in this paper is currently investigating this new and little explored line of inquiry for information retrieval, Web searching, and digital libraries. The purpose of the research project is to investigate the nature, manifestations, and behavior of successive searching by users in digital environments, and to derive criteria for use in the design of information retrieval interfaces and systems supporting successive searching behavior. This study includes two related projects. The first project is based in the School of Library and Information Sciences at the University of North Texas and is funded by a National Science Foundation POWRE Grant <http://www.nsf.gov/cgi-bin/show?award=9753277>. The second project is based at the Department of Information Studies at the University of Sheffield (UK) and is funded by a grant from the British Library <http://www.shef. ac.uk/~is/research/imrg/uncerty.html> Research and Innovation Center. The broad objectives of each project are to examine the nature and extent of successive search episodes in digital environments by real users over time. The specific aim of the current project is twofold: * To characterize progressive changes and shifts that occur in: user situational context; user information problem; uncertainty reduction; user cognitive styles; cognitive and affective states of the user, and consequently in their queries; and * To characterize related changes over time in the type and use of information resources and search strategies particularly related to given capabilities of IR systems, and IR search engines, and examine changes in users' relevance judgments and criteria, and characterize their differences. The study is an observational, longitudinal data collection in the U.S. and U.K. Three questionnaires are used to collect data: reference, client post search and searcher post search questionnaires. Each successive search episode with a search intermediary for textual materials on the DIALOG Information Service is audiotaped and search transaction logs are recorded. Quantitative analysis includes statistical analysis using Likert scale data from the questionnaires and log-linear analysis of sequential data. Qualitative methods include: content analysis, structuring taxonomies; and diagrams to describe shifts and transitions within and between each search episode. Outcomes of the study are the development of appropriate model(s) for IR interactions in successive search episodes and the derivation of a set of design criteria for interfaces and systems supporting successive searching.
-
Chen, H.-M.; Cooper, M.D.: Using clustering techniques to detect usage patterns in a Web-based information system (2001)
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- Abstract
- Different users of a Web-based information system will have different goals and different ways of performing their work. This article explores the possibility that we can automatically detect usage patterns without demographic information about the individuals. First, a set of 47 variables was defined that can be used to characterize a user session. The values of these variables were computed for approximately 257,000 sessions. Second, principal component analysis was employed to reduce the dimensions of the original data set. Third, a twostage, hybrid clustering method was proposed to categorize sessions into groups. Finally, an external criteriabased test of cluster validity was performed to verify the validity of the resulting usage groups (clusters). The proposed methodology was demonstrated and tested for validity using two independent samples of user sessions drawn from the transaction logs of the University of California's MELVYL® on-line library catalog system (www.melvyl.ucop.edu). The results indicate that there were six distinct categories of use in the MELVYL system: knowledgeable and sophisticated use, unsophisticated use, highly interactive use with good search performance, known-item searching, help-intensive searching, and relatively unsuccessful use. Their characteristics were interpreted and compared qualitatively. The analysis shows that each group had distinct patterns of use of the system, which justifies the methodology employed in this study
- Source
- Journal of the American Society for Information Science and technology. 52(2001) no.11, S.888-904
-
Pasanen-Tuomainen, I.: Analysis of subject searching in the TENTTU books database (1992)
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- Abstract
- Presents a pilot study for an Internordic project to monitor the use of online catalogues in the Nordic technological university libraries. Focuses on the use of classification in subject searching, how the UDC is used and the extent of its use. Studies user interaction with the OPACs and improvements to information retrieval in the catalogues using the transaction log method to gather data. The pilot study examnines the TENTTU Books database which is the online union catalogue of the Helsinki Univ. of Technology Library, a multilingual database with true information retrieval. The Internordic study itself will make comparisons between the TENTTU system and the new Virginia Tech Library System. Discusses the users monitored, method of analysis, subject searching in the database, results and how the UDC codes were used. Compares this to other studies conducted in Finland and evaluates the project
- Theme
- Klassifikationssysteme im Online-Retrieval
-
Croucher, C.: Problems of subject access : user studies and interface design (1986)
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- Abstract
- A research project at Middlesex Polytechnic is examning the problems of subject access in an OPAC. A series of user studies have been carried out which examined students' use of existing catalogue facilities, which in turn led to the experimental evaluation of various interface designs for an online catalogue. The experiments were primarily concerned with the effect of the following variables on the speed and accuracy of retrieval of specific items, the use of colour, the speed of presentation of information, the amount of information on a screen, the paging and scrolling of information, the position of a sought item within a list
-
Borgman, C.L.: Why are online catalogs hard to use? : lessons learned from information-retrieval studies (1986)
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- Abstract
- Research in user behavior on online catalogs is in its early stages, but preliminary findings suggest that users encounter many of the same problems identified in behavioral studies of other types of bibliographic retrieval systems. Much can be learned from comparing the results of user behavior studies on these two types of systems. Research on user problems with both the mechanical aspects and the conceptual aspects of system use is reviewed, with the conclusion that more similiratiy exists across types of systems in conceptual than in mechanical problems. Also discussed are potential sources of the problems, due either to individual characteristics or to system variables. A series of research questions is proposed and a number of potential interim solutions ae suggested for alleviating some of the problems encountered by users of information systems
- Source
- Journal of the American Society for Information Science. 37(1986), S.387-400
-
Pasanen-Tuomainen, I.: Evaluating the user education (1994)
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- Abstract
- Desicusses the user training programme of the Helsinki University of Technology Library in the light of an internordic monitoring project. In the project, the use of OPACs was evaluated by analyzing the transaction logs and it was concluded that end users do not exploit the various possibilities of OPACs. A large part of the material found in the collections in the library is not retrieved: misspellings, lack of truncation, inequate use of Boolean operators and wrong database choices lead to ineffective retrieval. Emphasis in the online catalogue training has been on the 'hands on' exercises and it appears that the training programme is not very effective in the area of subject searching. Presents reasons for this and discusses plans for the future development of the library user training programme
-
Larson, R.R.: Evaluation of advanced retrieval techniques in an experimental online catalog (1992)
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- Abstract
- Research on the use and users of online catalogs conducted in the early 1980s found that subject searches were the most common form of online catalog search. At the same time, many of the problems experienced by online catalog users have been traced to difficulties with the subject access mechanisms of the online catalog. Numerous proposals have been made for methods intended to improve subject access to online catalog records. These commonly involve enhancing the catalog's bibliographic records with additional terms, or incorporating subject authority files or additional thesauri in the database. Another stream of research has concentrated on applying retrieval techniques derived from information retrieval (IR) research to replace the Boolean search methods of conventional online catalog systems. This study describes the results of retrieval tests using a variety of these search methods in the CHESHIRE experimental online catalog system.
- Source
- Journal of the American Society for Information Science. 43(1992), S.34-53
-
Hastings, S.K.: Evaluation of image retrieval systems : role of user feedback (1999)
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- Abstract
- Intellectual access to a growing number of networked image repositories is but a small part of the much larger problem of intellectual access to new information formats. As more and more information becomes available in digital formats, it is imperative that we understand how people retrieve and use images. Several studies have investigated how users search for images, but there are few evaluation studies of image retrieval systems. Preliminary findings from research in progress indicate a need for improved browsing tools, image manipulation software, feedback mechanisms, and query analysis. Comparisons are made to previous research results from a study of intellectual access to digital art images. This discussion will focus on the problems of image retrieval identified in current research projects, report on an evaluation project in process, and propose a framework for evaluation studies of image retrieval systems that emphasizes the role of user feedback.
-
Hildreth, C.R.: Accounting for users' inflated assessments of on-line catalogue search performance and usefulness : an experimental study (2001)
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-
Jacobson, F.F.: Gender differences in attitudes toward using computers in libraries : an exploratory study (1991)
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- Abstract
- Examines sex differences in library anxiety, computer anxiety and using computers for library research anxiety in 40 academically oriented high school seniors for 1 year. Finds boys to have higher library anxiety than girls. Girls have a higher anxiety in the remaining 2 categories involving computers. Both sexes improved in all 3 areas except for girls on the computers for library research. Girls may experience less anxiety when using computers in a non mathematical setting but the detrimental effect of computers may compromise girls' attitudes to computer mediated library research
-
Perzylo, L.; Oliver, R.: ¬An investigation of children's use of a multimedia CD-ROM product for information retrieval (1992)
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-
Yuan, W.: End-user searching behavior in information retrieval : a longitudinal study (1997)
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- Abstract
- This study investigates the effects of end-user search experience on searching behavior in the use of an online information retrieval system by monitoring the QUICKLAW searches of a group of law students over a 1-year period. Searching behavior was examined in these aspects: Searcher command and feature repertoires (i.e., the set of commands and the set of features such as Boolean operators and truncation used), language usage patterns (command and feature use frequencies, state chains of first to third orders, and search effort measures), error patterns, search speed, learning approaches, and attitudes towards the search system. Results showed that search experience affected several aspects of end-user behavior, including the increase of participants' command and feature repertoires, some change of overall language usage patterns as reflected in the significant differences in the frequency distributions of commands and features used, increase of search speeds, and change of learning approaches. However, experience did not results in searchers making fewer errors or being helped to recover from errors
- Source
- Journal of the American Society for Information Science. 48(1997) no.3, S.218-234
-
Connell, T.H.: Subject searching in online catalogs : metaknowledge used by experienced searchers (1995)
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- Abstract
- Identifies and characterizes the knowledge used by experienced librarians while searching for subject information in online catalogues. 10 experienced librarians performed the same set of 6 subject searches in an online catalogue. Investigates the knowledge used to solve retrieval problems. This knowledge presents expertise in the use of the catalogue. Data were collected through the use of think aloud protocols, transaction logs and structured interviews. Knowledge was defined as knowledge objects (factual knowledge), knowledge of events (experimental knowlegde), knowledge of performance (process knowledge), and metaknowledge. Metaknowledge is the sense of whole derived from the integration of factual, process, and experimental knowledge about the search and the conditions under which it is performed. Focuses on metaknowledge. For evidence of metaknowledge the data were examined for explanations that participants gave for their actions and observations, and for ways that participants evaluated their own progress during the process of searching. Reasons and explanations given by searchers were related to all phases of the library information retrieval process from the user's receipt of material to policies for collection development, and not just events directly related to the performance of a particular search task
- Source
- Journal of the American Society for Information Science. 46(1995) no.7, S.507-518
