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  • × author_ss:"Kantor, P.B."
  • × theme_ss:"Informationsdienstleistungen"
  1. Saracevic, T.; Kantor, P.B.: Studying the value of library and information services : Part I: Establishing a theoretical framework (1997) 0.03 
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    Abstract
    Discusses underlying concepts related to value that must be clarified in order to proceed with any pragmatic study of value, and establishes a theory of use-oriented value of information and information services. Examines the notion of value in philosophy and economics and in relation to library and information services as well as the connection between value and relevance. Develops 2 models: one related to use of information and the other to use of library and information services. They are a theoretical framework for pragmatic study of value and a guide for the development of a Derived Taxonomy of Value in Using Library and Information Services
    Footnote
    1st part of a study to develop a taxonomy of value-in-use of library and information services based on users assessments and to propose methods and instruments for similar studies of library and information services in general
  2. Saracevic, T.; Kantor, P.B.: Studying the value of library and information services : Part II: Methodology and taxonomy (1997) 0.02 
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    Abstract
    Details with specifics of the study: importance of taxonomy; the method used for gathering data on user assessments of value in 5 research libraries, involving 18 services and 528 interviews with users; development and presentation of the taxonomy; and statistics and tests of the taxonomy. A novel aspect is the division of value of information services into 3 general classes or facets; reasons for use of a service in the given instance; quality of interaction (use) related to that service; and worth, benefits, or implications of subsequent results from use
    Footnote
    2nd part of a study to develop a taxonomy of value-in-use of library and information services based on users assessments and to propose methods and instruments for similar studies of library and information services in general