-
Spink, A.; Ozmultu, H.C.: Characteristics of question format web queries : an exploratory study (2002)
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- Abstract
- Web queries in question format are becoming a common element of a user's interaction with Web search engines. Web search services such as Ask Jeeves - a publicly accessible question and answer (Q&A) search engine - request users to enter question format queries. This paper provides results from a study examining queries in question format submitted to two different Web search engines - Ask Jeeves that explicitly encourages queries in question format and the Excite search service that does not explicitly encourage queries in question format. We identify the characteristics of queries in question format in two different data sets: (1) 30,000 Ask Jeeves queries and 15,575 Excite queries, including the nature, length, and structure of queries in question format. Findings include: (1) 50% of Ask Jeeves queries and less than 1% of Excite were in question format, (2) most users entered only one query in question format with little query reformulation, (3) limited range of formats for queries in question format - mainly "where", "what", or "how" questions, (4) most common question query format was "Where can I find ..." for general information on a topic, and (5) non-question queries may be in request format. Overall, four types of user Web queries were identified: keyword, Boolean, question, and request. These findings provide an initial mapping of the structure and content of queries in question and request format. Implications for Web search services are discussed.
- Source
- Information processing and management. 38(2002) no.4, S.453-471
-
Spink, A.: Multitasking information behavior and information task switching : an exploratory study (2004)
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- Abstract
- Recent studies show that humans engage in multitasking information behaviors, often in libraries, as they seek and search for information on more than one information task. Multitasking information behaviors may consist of library search and use behaviors, or database or Web search sessions on multiple information tasks. However, few human information behavior models of seeking, searching or use, or library use models, include considerations of multitasking information behavior. This paper reports results from a case study exploring multitasking information behavior by an information seeker in a public library using diary, observation and interview data collection techniques. The information seeker sought information on four unrelated personal information tasks during two public library visits. Findings include a taxonomy of information behaviors; a sequential flowchart of the information seeker's complex and iterative processes, including multitasking information behavior, electronic searches, physical library searches, serendipitous browsing, and successive searches; and that the information seeker engaged in a process of 17 information task switches over two library visits. A model of information multitasking and information task switching is presented. Implications for library services and bibliographic instruction are also discussed.
-
Griesdorf, H.; Spink, A.: Median measure : an approach to IR systems evaluation (2001)
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- Source
- Information processing and management. 37(2001) no.6, S.843-857
-
Reneker, M.; Jacobson, A.; Wargo, L.; Spink, A.: Information environment of a military university campus : an exploratory study (1999)
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- Abstract
- The Naval Postgraduate School (NPS) is a military university educating officers from the United States and 40 foreign countries. To investigate the NPS information environment a large study obtained data on the range of information needs and behaviors of NPS personnel. The specific aim of the study was to supply organizational units with qualitative data specific to their client base, enabling them to improve campus systems and information services. Facilitators from the NPS Organizational Support Division conducted eighteen (18) focus groups during Spring Quarter 1998. Transcribed focus group sessions were analyzed using NUDIST software to identify key issues and results emerging from the data set. Categories of participants' information needs were identified, including an analysis of key information issues across the NPS campus. Use of Internet resources, other trusted individuals, and electronic indexes and abstracts ranked high among information sources used by NPS personnel. A picture emerges of a campus information environment poorly understood by the academic community. The three groups (students, staff and faculty) articulated different concerns and look to different sources to satisfy their information needs. Participants' information seeking problems centered on: (1) housing, registration and scheduling, computing and the quality of information available on the campus computer network, (2) an inability to easily disseminate information quickly to an appropriate campus audience, and (3) training in new information access technologies, and (4) the general lack of awareness of library resources and services. The paper discusses a method for more effectively disseminating information throughout the campus. Implications for the development of information seeking models and a model of the NPS information environment are discussed
-
Jansen, B.J.; Spink, A.; Saracevic, T.: Real life, real users and real needs : a study and analysis of users queries on the Web (2000)
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- Source
- Information processing and management. 36(2000) no.2, S.207-227
-
Spink, A.; Goodrum, A.: ¬A study of search intermediary working notes : implications for IR system design (1996)
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- Source
- Information processing and management. 32(1996) no.6, S.681-695
-
Spink, A.; Goodrum, A.; Robins, D.: Elicitation behavior during mediated information retrieval (1998)
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- Source
- Information processing and management. 34(1998) nos.2/3, S.257-273
-
Ozmutlu, S.; Spink, A.; Ozmutlu, H.C.: ¬A day in the life of Web searching : an exploratory study (2004)
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- Source
- Information processing and management. 40(2004) no.2, S.319-345
-
Ozmutlu, S.; Spink, A.; Ozmutlu, H.C.: Multimedia Web searching trends : 1997-2001 (2003)
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- Source
- Information processing and management. 39(2003) no.4, S.611-621
-
Zhang, Y.; Jansen, B.J.; Spink, A.: Identification of factors predicting clickthrough in Web searching using neural network analysis (2009)
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- Date
- 22. 3.2009 17:49:11
-
Spink, A.: Term relevance feedback and mediated database searching : implications for information retrieval practice and systems design (1995)
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- Source
- Information processing and management. 31(1995) no.2, S.161-171
-
Cool, C.; Spink, A.: Issues of context in information retrieval (IR) : an introduction to the special issue (2002)
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- Source
- Information processing and management. 38(2002) no.5, S.605-611
-
Spink, A.; Park, M.; Koshman, S.: Factors affecting assigned information problem ordering during Web search : an exploratory study (2006)
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- Source
- Information processing and management. 42(2006) no.5, S.1366-1378
-
Desai, M.; Spink, A.: ¬A algorithm to cluster documents based on relevance (2005)
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- Source
- Information processing and management. 41(2005) no.5, S.1035-1050
-
Tjondronegoro, D.; Spink, A.: Web search engine multimedia functionality (2008)
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- Information processing and management. 44(2008) no.1, S.340-357
-
Jansen, B.J.; Booth, D.L.; Spink, A.: Determining the informational, navigational, and transactional intent of Web queries (2008)
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- Source
- Information processing and management. 44(2008) no.3, S.1251-1266
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Spink, A.; Park, M.; Jansen, B.J.; Pedersen, J.: Elicitation and use of relevance feedback information (2006)
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- Information processing and management. 42(2006) no.1, S.264-275
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Jansen, B.J.; Spink, A.: How are we searching the World Wide Web? : A comparison of nine search engine transaction logs (2006)
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- Information processing and management. 42(2006) no.1, S.248-263
-
Jansen, B.J.; Spink, A.: ¬An analysis of Web searching by European Allthe Web.com users (2005)
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- Information processing and management. 41(2005) no.2, S.361-382
-
Spink, A.; Cole, C.: ¬A multitasking framework for cognitive information retrieval (2005)
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- Date
- 19. 1.2007 12:55:22
