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  • × author_ss:"Toms, E.G."
  1. O'Brien, H.L.; Toms, E.G.: What is user engagement? : a conceptual framework for defining user engagement with technology (2008) 0.04
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    Abstract
    The purpose of this article is to critically deconstruct the term engagement as it applies to peoples' experiences with technology. Through an extensive, critical multidisciplinary literature review and exploratory study of users of Web searching, online shopping, Webcasting, and gaming applications, we conceptually and operationally defined engagement. Building on past research, we conducted semistructured interviews with the users of four applications to explore their perception of being engaged with the technology. Results indicate that engagement is a process comprised of four distinct stages: point of engagement, period of sustained engagement, disengagement, and reengagement. Furthermore, the process is characterized by attributes of engagement that pertain to the user, the system, and user-system interaction. We also found evidence of the factors that contribute to nonengagement. Emerging from this research is a definition of engagement - a term not defined consistently in past work - as a quality of user experience characterized by attributes of challenge, positive affect, endurability, aesthetic and sensory appeal, attention, feedback, variety/novelty, interactivity, and perceived user control. This exploratory work provides the foundation for future work to test the conceptual model in various application areas, and to develop methods to measure engaging user experiences.
    Date
    21. 3.2008 13:39:22
    Source
    Journal of the American Society for Information Science and Technology. 59(2008) no.6, S.938-955
  2. Bartlett, J.C.; Toms, E.G.: Developing a protocol for bioinformatics analysis : an integrated information behavior and task analysis approach (2005) 0.03
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    Date
    22. 7.2006 14:28:55
    Source
    Journal of the American Society for Information Science and Technology. 56(2005) no.5, S.469-482
  3. Dufour, C.; Bartlett, J.C.; Toms, E.G.: Understanding how webcasts are used as sources of information (2011) 0.03
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    Date
    22. 1.2011 14:16:14
    Source
    Journal of the American Society for Information Science and Technology. 62(2011) no.2, S.343-362
  4. Toms, E.G.; Duff, W.: "I spent 1 1/2 hours sifting through one large box ..." : diaries as information behavior of the archives user: lessons learned (2002) 0.01
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    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.14, S.1232-1238
  5. Toms, E.G.: Information interaction : providing a framework for information architcture (2002) 0.01
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    Source
    Journal of the American Society for Information Science and technology. 53(2002) no.10, S.855-862
  6. Toms, E.G.; O'Brien, H.L.: Understanding the information and communication technology needs of the e-humanist (2008) 0.01
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    Abstract
    Purpose - The purpose of this paper is to understand the needs of humanists with respect to information and communication technology (ICT) in order to prescribe the design of an e-humanist's workbench. Design/methodology/approach - A web-based survey comprising over 60 questions gathered the following data from 169 humanists: profile of the humanist, use of ICT in teaching, e-texts, text analysis tools, access to and use of primary and secondary sources, and use of collaboration and communication tools. Findings - Humanists conduct varied forms of research and use multiple techniques. They rely on the availability of inexpensive, quality-controlled e-texts for their research. The existence of primary sources in digital form influences the type of research conducted. They are unaware of existing tools for conducting text analyses, but expressed a need for better tools. Search engines have replaced the library catalogue as the key access tool for sources. Research continues to be solitary with little collaboration among scholars. Research limitations/implications - The results are based on a self-selected sample of humanists who responded to a web-based survey. Future research needs to examine the work of the scholar at a more detailed level, preferably through observation and/or interviewing. Practical implications - The findings support a five-part framework that could serve as the basis for the design of an e-humanist's workbench. Originality/value - The paper examines the needs of the humanist, founded on an integration of information science research and humanities computing for a more comprehensive understanding of the humanist at work.
  7. Wildemuth, B.; Freund, L.; Toms, E.G.: Untangling search task complexity and difficulty in the context of interactive information retrieval studies (2014) 0.01
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    Date
    6. 4.2015 19:31:22
  8. Freund, L.; Toms, E.G.: Interacting with archival finding aids (2016) 0.01
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    Source
    Journal of the Association for Information Science and Technology. 67(2016) no.4, S.994-1008
  9. Toms, E.G.: What motivates the browser? (1999) 0.01
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    Date
    22. 3.2002 9:44:47
  10. O'Brien, H.L.; Toms, E.G.: ¬The development and evaluation of a survey to measure user engagement (2010) 0.01
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    Source
    Journal of the American Society for Information Science and Technology. 61(2010) no.1, S.50-69
  11. McCay-Peet, L.; Toms, E.G.: Investigating serendipity : how it unfolds and what may influence it (2015) 0.01
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    Source
    Journal of the Association for Information Science and Technology. 66(2015) no.7, S.1463-1476