Search (88 results, page 1 of 5)

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Abstract

Reference services have taken a central place in library and information services. They are also regarded as personalised services since in most cases a personal discussion takes place between a user and a reference librarian. Based on this, the librarian points to the sources that are considered to be most appropriate to meet the specific information need(s) of the user. Since the Web and digital libraries are meant for providing direct access to information sources and services without the intervention of human intermediaries, the pertinent question that appears is whether we need reference services in digital libraries, and, if so, how best to offer such services. Current digital libraries focus more on access to, and retrieval of, digital information, and hardly lay emphasis on the service aspects. This may have been caused by the narrower definitions of digital libraries formulated by digital library researchers. This paper looks at the current state of research in personalised information services in digital libraries. It first analyses some representative definitions of digital libraries in order to establish the need for personalised services. It then provides a brief overview of the various online reference and information services currently available on the Web. The paper also briefly reviews digital library research that specifically focuses on the personalisation of digital libraries and the provision of digital reference and information services. Finally, the paper proposes some new areas of research that may be undertaken to improve the provision of personalised information services in digital libraries.

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Abstract

The BAER Web Resources Group was charged in October 1999 with defining and describing the parameters of electronic resources that do not clearly belong to the categories being defined by the BAER Digital Group or the BAER Electronic Journals Group. After some difficulty identifying precisely which resources fell under the Group's charge, we finally named the following types of resources for our consideration: web sites, electronic texts, indexes, databases and abstracts, online reference resources, and networked and non-networked CD-ROMs. Electronic resources are a vast and growing collection that touch nearly every department within the Library. It is unrealistic to think one department can effectively administer all aspects of the collection. The Group then began to focus on the concern of bibliographic access to these varied resources, and to define parameters for handling or processing them within the Library. Some key elements became evident as the work progressed. * Selection process of resources to be acquired for the collection * Duplication of effort * Use of CORC * Resource Finder design * Maintenance of Resource Finder * CD-ROMs not networked * Communications * Voyager search limitations. An unexpected collaboration with the Web Development Committee on the Resource Finder helped to steer the Group to more detailed descriptions of bibliographic access. This collaboration included development of data elements for the Resource Finder database, and some discussions on Library staff processing of the resources. The Web Resources Group invited expert testimony to help the Group broaden its view to envision public use of the resources and discuss concerns related to technical services processing. The first testimony came from members of the Resource Finder Committee. Some background information on the Web Development Resource Finder Committee was shared. The second testimony was from librarians who select electronic texts. Three main themes were addressed: accessing CD-ROMs; the issue of including non-networked CD-ROMs in the Resource Finder; and, some special concerns about electronic texts. The third testimony came from librarians who select indexes and abstracts and also provide Reference services. Appendices to this report include minutes of the meetings with the experts (Appendix A), a list of proposed data elements to be used in the Resource Finder (Appendix B), and recommendations made to the Resource Finder Committee (Appendix C). Below are summaries of the key elements.

Date

21. 4.2002 10:22:31

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Abstract

This chapter describes not so much what digital libraries are but what digital libraries with semantic support could and should be. It discusses the nature of Knowledge Organization Systems (KOS) and how KOS can support digital library users. It projects a vision for designers to make and for users to demand better digital libraries. What is a digital library? The term \Digital Library" (DL) is used to refer to a range of systems, from digital object and metadata repositories, reference-linking systems, archives, and content management systems to complex systems that integrate advanced digital library services and support for research and practice communities. A DL may offer many technology-enabled functions and services that support users, both as information producers and as information users. Many of these functions appear in information systems that would not normally be considered digital libraries, making boundaries even more blurry. Instead of pursuing the hopeless quest of coming up with the definition of digital library, we present a framework that allows a clear and somewhat standardized description of any information system so that users can select the system(s) that best meet their requirements. Section 2 gives a broad outline for more detail see the DELOS DL Reference Model.

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Abstract

Purpose - The purpose of this paper is to explore the communicative rituals of opening and closing manifested in e-mail-based Internet Public Library's (IPL's) online reference interaction. Design/methodology/approach - A total of 400 transcripts comprising user queries and responses by IPL librarians are examined. The opening and closing elements are identified to examine the way in which IPL librarians and users construct social space; that is, communicate their interpersonal and affective stances during the course of seeking and offering information. Findings - The results of data analysis show regular patterns of verbal and structural politeness indicators of opening and closing e-mail discourse. Linguistic elements such as greetings and acknowledgement are included in all the sampled transcripts; i.e. a 100 percent occurrence. Closing rituals have a 95 percent occurrence of linguistic features such as acknowledgement and invitation for follow-up. In contrast, there is a low occurrence of personalized openings through greeting by user name (26 percent). This lack of personalization also occurs in closings: personalized farewell through use of librarian name appears in only 8 percent of closings. Research limitations/implications - The employment of the various politeness tactics in opening and closing reflects the librarian's attention and concern to user's information needs, interests and wants. Such communicative competence narrows social distance and brings forth close socio-interpersonal space for interaction; this may, in turn, improve the overall quality of reference service. Research findings also indicate that more use of personal names may decrease the social distance between the librarian and user, resulting in increased solidarity and proximity. Originality/value - The study provides new insights into linguistic politeness and the functions of address forms such as personal names with a view toward developing effective opening and closing rituals that contribute to the enhancement of virtual reference services.

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Abstract

Describes the development of EEVL and outlines the services offered. The potential market for EEVL is discussed, and a case study of promotional activities is presented

Date

22. 6.2002 19:40:22

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Abstract

Charts the history and development of the UK's Resource Discovery Network, which brings together under a common business, technical and service framework a range of subject gateways and other services for the academic and research community. Considers its future relationship to other services, and position within the information ecology

Date

22. 6.2002 19:36:13

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Abstract

The purpose of this study was to examine user tags that describe digitized archival collections in the field of humanities. A collection of 8,310 tags from a digital portal (Nineteenth-Century Electronic Scholarship, NINES) was analyzed to find out what attributes of primary historical resources users described with tags. Tags were categorized to identify which tags describe the content of the resource, the resource itself, and subjective aspects (e.g., usage or emotion). The study's findings revealed that over half were content-related; tags representing opinion, usage context, or self-reference, however, reflected only a small percentage. The study further found that terms related to genre or physical format of a resource were frequently used in describing primary archival resources. It was also learned that nontextual resources had lower numbers of content-related tags and higher numbers of document-related tags than textual resources and bibliographic materials; moreover, textual resources tended to have more user-context-related tags than other resources. These findings help explain users' tagging behavior and resource interpretation in primary resources in the humanities. Such information provided through tags helps information professionals decide to what extent indexing archival and cultural resources should be done for resource description and discovery, and understand users' terminology.

Date

21. 4.2016 11:23:22

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Abstract

Information subject gateways provide targeted discovery services for their users, giving access to Web resources selected according to quality and subject coverage criteria. Information gateways recognise that they must collaborate on a wide range of issues relating to content to ensure continued success. This report is informed by discussion of content activities at the 1999 Imesh Workshop. The author considers the implications for subject based gateways of co-operation regarding coverage policy, creation of metadata, and provision of searching and browsing across services. Other possibilities for co-operation include working more closely with information providers, and diclosure of information in joint metadata registries

Date

22. 6.2002 19:38:54

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Abstract

'Quality-controlled subject gateways' are Internet services which apply a rich set of quality measures to support systematic resource discovery. Considerable manual effort is used to secure a selection of resources which meet quality criteria and to display a rich description of these resources with standards-based metadata. Regular checking and updating ensure good collection management. A main goal is to provide a high quality of subject access through indexing resources using controlled vocabularies and by offering a deep classification structure for advanced searching and browsing. This article provides an initial empirical overview of existing services of this kind, their approaches and technologies, based on proposed working definitions and typologies of subject gateways

Date

22. 6.2002 19:37:55

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Abstract

The key political and strategic issues which needs to be addressed for the future development of the Australian subject gateways are: continued quality of content creation, integration of access to print and electronic resources, archiving and persistent identification, sustainability of services and service integration. These issues will be more effectively tackled internationally, and the Australian subject gateways are keen to work with international collaborators to achieve a mutually beneficial outcome

Date

22. 6.2002 19:41:16

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Abstract

The German information science community - with the support of the two main funding agencies in Germany - will develop a scientific portal, vascoda, for cross-searching distributed metadata collections. In platitudinous words, one of the services of vascoda is going to be a ldquoGooglerdquo-like search for the academic community, an easy to use, yet sophisticated search-engine to supply information on high-quality resources from different media and technical environments. Reaching this objective requires considerable standardisation activity amongst the main players to harmonise the already existing services (e.g. regarding metadata, protocols, etc.). The co-operation amongst the participants including both of the funding agencies is creating a unique team-work situation in Germany thus strengthening the information science community.

Source

Research and advanced technology for digital libraries : 7th European Conference, proceedings / ECDL 2003, Trondheim, Norway, August 17-22, 2003

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Footnote

Rez.: ZfBB 52(2005) H.1, S.52-53 (N. Lossau: "Service-Gedanke Digitale Bibliotheken gehören heute bereits zum selbstverständlichen Vokabular von Bibliothekaren und es gibt wohl kaum einen Internetauftritt von Bibliotheken, der nicht eine Digitale Bibliothek beinhaltet. Fast ebenso vielfältig wie die Vorkommen sind auch die Ausprägungen und Definitionen von Digitalen Bibliotheken, weshalb man mit einer Mischung aus Interesse und Skepsis das vorliegende Buch in die Hand nimmt. »The ultimate digital library«, ein ambitionierter Titel, vom Autor und der American Library Association, in deren Reihe die Publikation erschienen ist, wohl nicht zuletzt aus Marketinggründen wohlbedacht gewählt, suggeriert dem Leser, dass hier die vollendete, perfekte Form einer Digitalen Bibliothek beschrieben wird, die sich seit den goer Jahren mit rasantem Tempo entwickelt hat. Es dauert eine ganze Weile, bis der Leser auf die Definition von Pace stößt, die sich als roter Faden durch sein Werk zieht: »The digital library - a comprehensive definition will not be attempted here - encompasses not only collections in digital form, but digital services that continue to define the library as a place.« (S.73) Pace konzentriert sich auf den ServiceAspekt von Digitalen Bibliotheken und zielt damit auf eine Entwicklung ab, die in der Tat als zukunftsweisend für Bibliotheken und Digitale Bibliotheken zu gelten hat. Zu lange haben Bibliotheken sich schwerpunktmäßig auf die digitalen Sammlungen und ihre Produktion (durch Digitalisierung) oder Kauf und Lizenzierung konzentriert, wie Pace zu Recht an der gleichen Stelle beklagt. Die Zukunft mussfür Bibliotheken in der Entwicklung und Bereitstellung von digitalen Services liegen, die den Endnutzern einen echten Mehrwert zu bieten haben. Darin liegt sein Verständnis einer ultimativen Digitalen Bibliothek begründet, ohne dass er die Definition ausführlicher thematisiert. Pace räumt in diesem Zusammenhang auch mit einem Mythos auf, der die Digitalen Bibliotheken lediglich als »Hilfsdienste« einer traditionellen Bibliothek betrachtet. Wesentlich sympathischer und realistischer erscheint dem Leser die folgende Charakterisierung des Verhältnisses: »The digital-traditional relationship is symbiotic, not parasitic: digital tools, services, and expertise exist to enhance the services and collections of libraries, not necessarily to replace them.« (S. 73) Kooperation mit SoftwareAnbietern Der inhaltliche Leitgedanke der digitalen Services ist auch eine ideale Basis für eine weitere Botschaft von Pace, die er mit seinem Buch vermitteln möchte: Bibliothekare und Anbietervon BibliotheksSoftware müssen bei der Entwicklung dieser Services eng zusammenarbeiten. Glaubt man dem Vorwort, dann stellt das Verhältnis von »libraries and vendors« [Bibliotheken und Anbietern] die Ausgangsthematik für die Publikation dar, wie sie von der American Library Association bei Pace in Auftrag gegeben wurde. Dieserverfügt offensichtlich über den geeigneten Erfahrungshintergrund, um eine solche Beschreibung abzuliefern. Nach seinem Studiumsabschluss als M.S.L.S. begann er seine berufliche Laufbahn zunächst für mehr als drei Jahre bei der Firma für Software zur Bibliotheksautomatisierung, Innovative Interfaces,woer unteranderem als Spezialist zur Produktintegration von z.B. WebPAC,Advanced Keyword Search arbeitete. Heute ist Pace »Head of Systems« an den North Carolina State University Libraries (Raleigh, N.C.) und ständiger Kolumnist in dem Magazin Computers in Libraries.
Neue Herausforderungen angehen Die Publikation erhält ihre Bedeutung aus der mehrperspektivischen Betrachtung von Digitalen Bibliotheken und ihren Services. Der Untertitel »where the new information players meet« macht bereits deutlich, worin der Autor eine der größten Herausforderungen der Zukunft für Bibliotheken sieht: sie befinden sich im Wettbewerb mit anderen Playern im Informationsmarkt. Ausführlich beschreibt Pace auch die zukünftige Rolle von Anbietern im Bereich der Bibliothekssoftware, für sich und im Zusammenspiel mit Bibliotheken. Beide Parteien sollten auf geeigneten Feldern gemeinsam die Herausforderungen angehen, die durch das Erscheinen neuer Informationsanbieter für Bibliotheken und ihre traditionellen Softwarelieferanten entstanden sind. Pace bevorzugt zur Charakterisierung der Beziehung die Begriffe »codependence« und »codevelopment« (S.16), die ihm prägnanter erscheinen als nur »partnership«. Insbesondere die Kapitel 2 »Sizing up the dot-com competition« und 3 »Business challenges to library practices« beschreiben anhand von prägnanten Beispielen, wie solche Mitbewerber mit dem Aufkommen des Internets in den traditionellen Tätigkeitsbereich von Bibliotheken eingetreten sind. Google, Yahoo und Amazon sind heutzutage wohl die bekanntesten kommerziellen Service-Anbieter im Internet, die in kurzer Zeit eine unglaubliche Popularität und internationale Verbreitung erreicht haben. Pace geht aber auch auf Services wie das Open Directory Project ein (www.dmoz.org), in dem registrierte Fachleute nach einem kooperativen Klassifikationssystem ausgewählte Links auf Internetquellen zusammenstellen. Kommerzielle Dienstleister wie Ouestia, Ebrary oder XanEdu, die der Autor beschreibt, haben sich auf das Angebot digitaler Bücher im Internet spezialisiert und treten mit unterschiedlichen Geschäftsmodellen an Bibliotheken und Endnutzer direkt heran. Wenn auch die Oualität laut Pace nicht immer überzeugend ist, so sind Marketing, Geschäftsideen und Verkaufsmodelle doch durchaus einer näheren Betrachtung durch Bibliotheken wert. Pace rät den Bibliotheken, diese neuen Herausforderungen aktiv anzugehen und dabei einerseits von den Erfolgskonzepten eines Google-Dienstes, andererseits aber auch von den Geschäftsmodellen und Planungskonzepten der Privatwirtschaft zu lernen und geeignete Instrumentarien zu übernehmen. Besonders aufschlussreich ist für den Leser Kapitel 4 »Business models for digital library services«. Basierend auf einem Strategiepapier aus dem Jahre 2000, das durch zwei Vertreter der »Fakultät für Geschäftsmanagement« an der Heimatuniversität des Autors erstellt wurde, stellt Pace einige konkrete Prozessschritte aus dem privatwirtschaftlichen Bereich vor, die er in verschiedene Phasen untergliedert. Die Beschreibung ist durch klare Botschaften durchaus anschaulich gestaltet und auch der nicht ganz unbeschlagene Leser fühlt sich zur Reflektion eigener Vorgehensweisen angeregt, wenn er aufgefordert wird: »solve only known problems« (S.75).
Digitale Auskunftsdienste Pace verfällt als Insider der Bibliotheks- und Firmenszene glücklicherweise nicht in das Stereotyp einer einfachen Schwarz-Weiß-Gegenüberstellung von »erfolgreichen Firmenkonzepten« einerseits und »unflexiblen, traditionsbelasteten Bibliotheken« andererseits, wie man sie nicht selten von Bibliothekskritikern hört. In den bereits genannten Kapiteln 2 und 3 sieht und benennt er durchaus nachahmenswerte Beispiele für digitale Servicesvon Bibliotheken, die auch Adaptionen von kommerziellen Diensten darstellen können. Digitale Auskunftsdienste (»Virtual or online reference services«) per E-Mail oder Chat erfreuen sich offenbar zumindest in den USA steigender Beliebtheit, die Pace unter anderem mit dem Wegfall der Hemmschwelle einer persönlichen Ansprache erklärt. OnlineKataloge erfahren zunehmend eine Anreicherung mit Informationen wie Inhaltsverzeichnissen oder Abstracts, wie sie von Amazon bekannt sind. Pace erwähnt auch lobend die Rolle einiger Öffentlicher Bibliotheken, die Yahoos Verbalerschließungssystem als Grundlage für eigene Internetservices genommen haben - und dafür von anderen Kollegen heftig gescholten werden. In dem Kontext der Gegenüberstellung von privatwirtschaftlich organisierten Diensten und öffentlich-rechtlichen Bibliotheken empfehlen sich die Kapitel 6 »Libraries are not ALL (sic!) business« und 7 »First principles« als lesenswert, weil sie sich explizit gegen eine unreflektierte Übernahme privatwirtschaftlicher Geschäftsregeln und -vorgehensweisen durch Bibliotheken aussprechen, auch wenn sich gänzlich neue Aspekte bei den gewählten Beispielen wie »fair use«, »privacy of end-users« aus bibliothekarischer Sicht nicht entdecken lassen. Entwicklung von Services Auch wenn Pace als amerikanischerAutor mit seinen Beispielen ein geographisch begrenztes Spektrum analysiert, so lassen sich viele Schlussfolgerungen doch ohne weiteres auch auf europäische Bibliotheken übertragen. Die vorliegende Publikation kann allen Bibliothekaren in leitenden Positionen sehr zur Lektüre empfohlen werden, da die Fokussierung auf die Entwicklung von Services sowie die Erörterung möglicher strategischer Partnerschaften auf der Agenda eines jeden Bibliotheksmanagements stehen sollte. Die Lektüre sollte allerdings in dem Bewusstsein erfolgen, dass Pace durch die Schwerpunktsetzung auf das Verhältnis »Bibliotheken - Anbieter von Informationstechnologie und -diensten« einige weitere wesentliche Aspekte weitgehend außer Acht lässt. Diese betreffen im Falle von Universitätsbibliotheken beispielsweise das Verhältnis von Bibliotheken als Dienstleistern zu weiteren lokalen Dienstleistern (insbesondere Rechenzentren, Medienzentren) sowie die zunehmende Modularität von Service- und Informationsarchitekturen, die ein nahtloses Zusammenspiel lokaler und externer Services sinnvoll erscheinen lassen. Die Orientierung an den tatsächlichen Bedürfnissen von EndNutzern steht zwar nicht direkt im Mittelpunkt der Service-Beschreibungen des Autors, einige wesentliche Aspekte werden aber behandelt (z.B. S.57). Weitere Zielgruppen der Publikation sind aufgrund der gewählten Thematik zu Digitalen Bibliotheken und Services sicherlich Bibliothekare in verantwortlichen Positionen in den Bereichen Informationstechnologie und Benutzung. Alle Bibliothekare, und insbesondere Berufsanfänger, mögen darüber hinaus mit Interesse die Ausführungen von Pace zu seinem beruflichen Werdegang sowie speziell das Kapitel 5 »Sheep in wolves' clothing/Working inside and outside the library« verfolgen, in dem er berufliche Chancen und Szenarien für Bibliothekare im IT-Firmenbereich beschreibt."

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Abstract

ADEPT is a 5-year project whose goals are to develop, deploy, and evaluate inquiry learning capabilities for the Alexandria Digital Library, an extant digital library of primary sources in geography. We interviewed nine geography faculty members who teach undergraduate courses about their information seeking for research and teaching and their use of information resources in teaching. These data were supplemented by interviews with four faculty members from another ADEPT study about the nature of knowledge in geography. Among our key findings are that geography faculty are more likely to encounter useful teaching resources while seeking research resources than vice versa, although the influence goes in both directions. Their greatest information needs are for research data, maps, and images. They desire better searching by concept or theme, in addition to searching by location and place name. They make extensive use of their own research resources in their teaching. Among the implications for functionality and architecture of geographic digital libraries for educational use are that personal digital libraries are essential, because individual faculty members have personalized approaches to selecting, collecting, and organizing teaching resources. Digital library services for research and teaching should include the ability to import content from common office software and to store content in standard formats that can be exported to other applications. Digital library services can facilitate sharing among faculty but cannot overcome barriers such as intellectual property rights, access to proprietary research data, or the desire of individuals to maintain control over their own resources. Faculty use of primary and secondary resources needs to be better understood if we are to design successful digital libraries for research and teaching.

Date

3. 6.2005 20:40:22

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Date

22. 6.2002 19:43:01

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Abstract

Das Fachportal Pädagogik (www.fachportal-paedagogik.de) bildet den zentralen Einstiegspunkt zur pädagogischen Fachinformation. Ziel des Angebotes ist es, für alle in Erziehungswissenschaft und pädagogischer Praxis Tätigen eine integrierte Recherche- und Informationsplattform bereitzustellen, die die Literatursuche und Volltextversorgung mit einem Angebot umfangreicher Kontextmaterialien und nutzerbezogener Services verbindet.

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Date

22. 6.2002 19:41:59

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Date

22. 6.2002 19:42:47

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Content

Theses: 1. Who should be addressed by digital libraries? How shall we measure whether we have reached the desired audience? Thesis: The primary audience for a digital library is neither the leading specialist in the respective field, nor the freshman, but the advanced student or young researcher and the "almost specialist". The primary topic of digitization projects should not be the absolute top range of the "treasures" of a collection, but those materials that we always have wanted to promote if they were just marginally more important. Whether we effectively serve them to the appropriate community of serious users can only be measured according to criteria that have yet to be developed. 2. The appropriate size of digital libraries and their access tools Thesis: Digital collections need a critical, minimal size to make their access worthwhile. In the end, users want to access information, not metadata or gimmicks. 3. The quality of digital objects Thesis: If digital library resources are to be integrated into the daily work of the research community, they must appear on the screen of the researcher in a quality that is useful in actual work. 4. The granularity / modularity of digital repositories Thesis: While digital libraries are self-contained bodies of information, they are not the basic unit that most users want to access. Users are, as a rule, more interested in the individual objects in the library and need a straightforward way to access them. 5. Digital collections as integrated reference systems Thesis: Traditional libraries support their collections with reference material. Digital collections need to find appropriate models to replicate this functionality. 6. Library and teaching Thesis: The use of multimedia in teaching is as much of a current buzzword as the creation of digital collections. It is obvious that they should be connected. A clear-cut separation of the two approaches is nevertheless necessary.

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Abstract

Recent, rapid changes in technology have resulted in a proliferation of choices for music storage and access. Portable, web-enabled music devices are widespread, and listeners now enjoy a plethora of options regarding formats, devices, and access methods. Yet in this mobile music environment, listeners' access and management strategies for music collections are poorly understood, because behaviors surrounding the organization and retrieval of music collections have received little formal study. Our current research seeks to enrich our knowledge of people's music listening and collecting behavior through a series of systematic user studies. In this paper we present our findings from interviews involving 20 adult and 20 teen users of commercial cloud music services. Our results contribute to theoretical understandings of users' music information behavior in a time of upheaval in music usage patterns, and more generally, the purposes and meanings users ascribe to personal media collections in cloud-based systems. The findings suggest improvements to the future design of cloud-based music services, as well as to any information systems and services designed for personal media collections, benefiting both commercial entities and listeners.

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Abstract

The Alexandria Digital Library (ADL) was established in the late 1990s as a response to several perceived problems of traditional map libraries, notably access and organization. By 1999 it had evolved into an operational digital library, offering a well-defined set of services to a broad user community, based on an extensive collection of georeferenced information objects. The vision of ADL continues to evolve, as technology makes new services possible, as its users become more sophisticated and demanding, and as the broader field of geographic information science (GIScience) identifies new avenues for research and application.