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  1. Tenopir, C.: Integrating electronic reference (1995) 0.14
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    Abstract
    Reports on a survey of ARL (Ass. of Research Libraries) members in the USA in 1994, which sought to find out the electronic reference services that are offered by these libraries and how the services affect reference staff, the expectations of users, and user instruction. The services covered include CD-ROM, intermediary online searching, end user online (e.g. FirstSearch), tape loaded databases and user access to the Internet, including electronic mail facilities. Highlights the additional workload the provision of these services involves, and the sometimes unrealistic expectations of users especially with regard to Internet resources
    Date
    25.11.1995 19:22:01
  2. Opportunities for reference services : the bright side of reference services in the 1990s (1991) 0.14
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    Series
    Reference librarian; no.33
  3. Rettig, J.: ¬The crisis in academic reference work (1986) 0.14
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    Footnote
    Nachdruck aus: Reference services review. 1984, Fall, S.13-14
    Source
    Reference and information services: a reader for today
  4. Tomer, C.: MIMI and electronic reference services (1994) 0.14
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    Series
    Reference librarian; nos.41/42
    Source
    Librarians on the Internet: impact on reference services. Ed.: R. Kinder
  5. Library users and reference services (1995) 0.14
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    Content
    Issue devoted to library users and reference services
    Series
    Reference librarian; nos.49/50, S.1-346.
  6. Grogan, D.: Practical reference work (1979) 0.14
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    LCSH
    Reference services (Libraries)
    Subject
    Reference services (Libraries)
  7. Rowley, J.: Current awareness in an electronic age (1998) 0.14
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    Abstract
    Considers the role and nature of current awareness services with particular reference to the impact of electronic media, the Internet and WWW on the 5 basic components of these services: databases; user interest profiles; notifications; feedback and document delivery
    Date
    22. 2.1999 17:50:37
    Source
    Online and CD-ROM review. 22(1998) no.4, S.277-279
  8. Access services : the convergence of reference and technical services (1992) 0.14
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    Series
    Reference librarian; no.34
  9. Tenopir, C.: Reference services from RLG (1995) 0.13
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    Abstract
    Describes the variety of search services supporting library reference functions offered by the RLG in the USA. The best known of these is RLIN, the massive bibliographic database and related services originally developed for shared cataloguing. In the last few years RLG has added CitaDel, an online search system that provides access to indexing/abstracting databases; and Zephyr, a Z39.50 server that amkes the RLIN and CitaDel databases searchable through a library's online catalogue. RLG also offers document delivery connections, including Ariel and Internet based document delivery software, for a full complement of online reference support for academic and public libraries
    Date
    25.11.1995 19:22:01
  10. Yu, L.: Geographic information systems in library reference services : development and challenge (1998) 0.13
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    Abstract
    Discusses the concept and function of GIS and compares the use of GIS in libraries with library map collections. Reviews GIS projects in libraries and examines GIS user services and the challenge they pose. Discusses user access to GIS and argues that simplified and varied user interfaces are important to improve user access
    Date
    17. 1.1999 13:50:22
    Footnote
    Part of an issue devoted to electronic resources and their use in libraries, from the viewpoint of reference services, with an emphasis on the Internet and Geographic Information Systems
    Source
    Reference librarian. 1998, no.60, S.87-110
  11. Cady, G.H.; McGregor, P.: Mastering the Internet (1996) 0.13
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    Date
    13. 7.1998 19:21:22
    Footnote
    Rez. in: Internet reference services quarterly. 3(1998) no.1, S.89-90 (H. Blenkinsopp)
  12. Xiong, C.: Knowledge based text representations for information retrieval (2016) 0.13
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    Content
    Submitted in partial fulfillment of the requirements for the degree of Doctor of Philosophy in Language and Information Technologies. Vgl.: https%3A%2F%2Fwww.cs.cmu.edu%2F~cx%2Fpapers%2Fknowledge_based_text_representation.pdf&usg=AOvVaw0SaTSvhWLTh__Uz_HtOtl3.
  13. Small, J.J.: ¬The Internet Gopher : a reference tool (1994) 0.13
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    Series
    The reference librarian; nos.41/42
    Source
    Librarians on the Internet: impact on reference services. Ed.: R. Kinder
  14. Henderson, T.: MOOving towards a virtual reference service (1994) 0.13
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    Series
    Reference librarian; nos.41/42
    Source
    Librarians on the Internet: impact on reference services. Ed.: R. Kinder
  15. Starr, S.S.: Evaluating physical science reference sources on the Internet (1994) 0.13
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    Series
    Reference librarian; nos.41/42
    Source
    Librarians on the Internet: impact on reference services. Ed.: R. Kinder
  16. Philosophy of reference service (1998) 0.13
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    Content
    Issue devoted to the philosophical ideas underlying reference services
    Source
    Reference librarian. 1998, no.59, S.1-227
  17. Conflicts in reference services (1985) 0.12
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    Series
    Reference librarian; no.12
  18. Westbrook, L.: Evaluating reference : an introductory overview of qualitative methods (1990) 0.12
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    Source
    Reference services review. 18(1990), S.73-78
  19. Norman, O.G.: ¬The reference interview : an annotated bibliography (1979) 0.12
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    Source
    Reference services review. 7(1979) no.1, S.71-77
  20. Boulanger, M.: Online services at the reference desk : new technologies vs. old problems (1986) 0.12
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    Source
    The reference librarian. No.15(1986), S.269-277

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