Search (42 results, page 1 of 3)

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Abstract

In this research, we aim to identify factors that significantly affect the clickthrough of Web searchers. Our underlying goal is determine more efficient methods to optimize the clickthrough rate. We devise a clickthrough metric for measuring customer satisfaction of search engine results using the number of links visited, number of queries a user submits, and rank of clicked links. We use a neural network to detect the significant influence of searching characteristics on future user clickthrough. Our results show that high occurrences of query reformulation, lengthy searching duration, longer query length, and the higher ranking of prior clicked links correlate positively with future clickthrough. We provide recommendations for leveraging these findings for improving the performance of search engine retrieval and result ranking, along with implications for search engine marketing.

Date

22. 3.2009 17:49:11

Source

Journal of the American Society for Information Science and Technology. 60(2009) no.3, S.557-570

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Abstract

This article reports the author's recent research in developing a holistic model for various levels of digital library (DL) evaluation in which perceived important criteria from heterogeneous stakeholder groups are organized and presented. To develop such a model, the author applied a three-stage research approach: exploration, confirmation, and verification. During the exploration stage, a literature review was conducted followed by an interview, along with a card sorting technique, to collect important criteria perceived by DL experts. Then the criteria identified were used for developing an online survey during the confirmation stage. Survey respondents (431 in total) from 22 countries rated the importance of the criteria. A holistic DL evaluation model was constructed using statistical techniques. Eventually, the verification stage was devised to test the reliability of the model in the context of searching and evaluating an operational DL. The proposed model fills two lacunae in the DL domain: (a) the lack of a comprehensive and flexible framework to guide and benchmark evaluations, and (b) the uncertainty about what divergence exists among heterogeneous DL stakeholders, including general users.

Source

Journal of the American Society for Information Science and Technology. 61(2010) no.1, S.88-110

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Abstract

Evaluating the quality of online health information (OHI) is a major challenge facing consumers. We designed PageGraph, an interface that displays quality indicators and associated values for a webpage, based on credibility evaluation models, the nudge theory, and existing empirical research concerning professionals' and consumers' evaluation of OHI quality. A qualitative evaluation of the interface with 16 participants revealed that PageGraph rendered the information and presentation nudges as intended. It provided the participants with easier access to quality indicators, encouraged fresh angles to assess information credibility, provided an evaluation framework, and encouraged validation of initial judgments. We then conducted a quantitative evaluation of the interface involving 60 participants using a between-subject experimental design. The control group used a regular web browser and evaluated the credibility of 12 preselected webpages, whereas the experimental group evaluated the same webpages with the assistance of PageGraph. PageGraph did not significantly influence participants' evaluation results. The results may be attributed to the insufficiency of the saliency and structure of the nudges implemented and the webpage stimuli's lack of sensitivity to the intervention. Future directions for applying nudges to support OHI evaluation were discussed.

Date

22. 6.2023 18:18:34

Source

Journal of the Association for Information Science and Technology. 74(2023) no.7, S.828-845

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Abstract

Predicting a researcher's knowledge trajectories beyond their current foci can leverage potential inter-/cross-/multi-disciplinary interactions to achieve exploratory innovation. In this study, we present a method of diffusion-based network analytics for knowledge trajectory recommendation. The method begins by constructing a heterogeneous bibliometric network consisting of a co-topic layer and a co-authorship layer. A novel link prediction approach with a diffusion strategy is then used to capture the interactions between social elements (e.g., collaboration) and knowledge elements (e.g., technological similarity) in the process of exploratory innovation. This diffusion strategy differentiates the interactions occurring among homogeneous and heterogeneous nodes in the heterogeneous bibliometric network and weights the strengths of these interactions. Two sets of experiments-one with a local dataset and the other with a global dataset-demonstrate that the proposed method is prior to 10 selected baselines in link prediction, recommender systems, and upstream graph representation learning. A case study recommending knowledge trajectories of information scientists with topical hierarchy and explainable mediators reveals the proposed method's reliability and potential practical uses in broad scenarios.

Date

22. 6.2023 18:07:12

Source

Journal of the Association for Information Science and Technology. 74(2023) no.7, S.775-790

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RSWK

Functional Requirements for Bibliographic Records (BVB)

Subject

Functional Requirements for Bibliographic Records (BVB)

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Abstract

A systematic understanding of factors and criteria that affect consumers' selection of sources for health information is necessary for the design of effective health information services and information systems. However, current studies have overly focused on source attributes as indicators for 2 criteria, source quality and accessibility, and overlooked the role of other factors and criteria that help determine source selection. To fill this gap, guided by decision-making theories and the cognitive perspective to information search, we interviewed 30 participants about their reasons for using a wide range of sources for health information. Additionally, we asked each of them to report a critical incident in which sources were selected to fulfill a specific information need. Based on the analysis of the transcripts, 5 categories of factors were identified as influential to source selection: source-related factors, user-related factors, user-source relationships, characteristics of the problematic situation, and social influences. In addition, about a dozen criteria that mediate the influence of the factors on source-selection decisions were identified, including accessibility, quality, usability, interactivity, relevance, usefulness, familiarity, affection, anonymity, and appropriateness. These results significantly expanded the current understanding of the nature of costs and benefits involved in source-selection decisions, and strongly indicated that a personalized approach is needed for information services and information systems to provide effective access to health information sources for consumers.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.5, S.911-927

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Abstract

The Internet provides opportunities to conduct surveys more efficiently and effectively than traditional means. This article reviews previous studies that use the Internet for survey research. It discusses the methodological issues and problems associated with this nes approach. By presenting a case study, it seeks possible solutions to some of the problems, and explores the potential the Internet can offer to survey researchers

Source

Journal of the American Society for Information Science. 51(2000) no.1, S.57-68

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Abstract

By Internet resources Zhang means any electronic file accessible by any Internet protocol. Their usage is determined by an examination of the citations to such sources in a nine-year sample of four print and four electronic LIS journals, by a survey of editors of these journals, and by a survey of scholars with "in press" papers in these journals. Citations were gathered from Social Science Citation Index and manually classed as e-sources by the format used. All authors with "in press" papers were asked about their use and opinion of Internet sources and for any suggestions for improvement. Use of electronic sources is heavy and access is very high. Access and ability explain most usage while satisfaction was not significant. Citation of e-journals increases over the eight years. Authors report under citation of e-journals in favor of print equivalents. Traditional reasons are given for citing and not citing, but additional reasons are also present for e-journals.

Source

Journal of the American Society for Information Science and technology. 52(2001) no.8, S.628-654

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Abstract

In this article, the authors report a series of evaluations of two metadata schemes developed for Moving Image Collections (MIC), an integrated online catalog of moving images. Through two online surveys and one experiment spanning various stages of metadata implementation, the MIC evaluation team explored a user-centered approach in which the four generic user tasks suggested by IFLA FRBR (International Association of Library Associations Functional Requirement for Bibliographic Records) were embedded in data collection and analyses. Diverse groups of users rated usefulness of individual metadata fields for finding, identifying, selecting, and obtaining moving images. The results demonstrate a consistency across these evaluations with respect to (a) identification of a set of useful metadata fields highly rated by target users for each of the FRBR generic tasks, and (b) indication of a significant interaction between MIC metadata fields and the FRBR generic tasks. The findings provide timely feedback for the MIC implementation specifically, and valuable suggestions to other similar metadata application settings in general. They also suggest the feasibility of using the four IFLA FRBR generic tasks as a framework for user-centered functional metadata evaluations.

Source

Journal of the American Society for Information Science and Technology. 59(2008) no.8, S.1331-1346

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Date

30. 1.1999 17:22:22

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Abstract

Searches for specific factual health information constitute a significant part of consumer health information requests, but little is known about how users search for such information. This study attempts to fill this gap by observing users' behavior while using MedlinePlus to search for specific health information. Nineteen students participated in the study, and each performed 12 specific tasks. During the search process, they submitted short queries or complete questions, and they examined less than 1 result per search. Participants rarely reformulated queries; when they did, they tended to make a query more specific or more general, or iterate in different ways. Participants also browsed, primarily relying on the alphabetical list and the anatomical classification, to navigate to specific health topics. Participants overall had a positive experience with MedlinePlus, and the experience was significantly correlated with task difficulty and participants' spatial abilities. The results suggest that, to better support specific item search in the health domain, systems could provide a more "natural" interface to encourage users to ask questions; effective conceptual hierarchies could be implemented to help users reformulate queries; and the search results page should be reconceptualized as a place for accessing answers rather than documents. Moreover, multiple schemas should be provided to help users navigate to a health topic. The results also suggest that users' experience with information systems in general and health-related systems in particular should be evaluated in relation to contextual factors, such as task features and individual differences.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.1, S.53-68

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Abstract

In this opinion paper, we argue that global health crises are also information crises. Using as an example the coronavirus disease 2019 (COVID-19) epidemic, we (a) examine challenges associated with what we term "global information crises"; (b) recommend changes needed for the field of information science to play a leading role in such crises; and (c) propose actionable items for short- and long-term research, education, and practice in information science.

Source

Journal of the Association for Information Science and Technology. 71(2020) no.12, S.1419-1423

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Abstract

Understanding specific patterns or knowledge of self-disclosing health information could support public health surveillance and healthcare. This study aimed to develop an analytical framework to identify self-disclosing health information with unusual messages on web forums by leveraging advanced text-mining techniques. To demonstrate the performance of the proposed analytical framework, we conducted an experimental study on 2 major human immunodeficiency virus (HIV)/acquired immune deficiency syndrome (AIDS) forums in Taiwan. The experimental results show that the classification accuracy increased significantly (up to 83.83%) when using features selected by the information gain technique. The results also show the importance of adopting domain-specific features in analyzing unusual messages on web forums. This study has practical implications for the prevention and support of HIV/AIDS healthcare. For example, public health agencies can re-allocate resources and deliver services to people who need help via social media sites. In addition, individuals can also join a social media site to get better suggestions and support from each other.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.5, S.928-947

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Abstract

Biomedical research is critical to biodefense, which is drawing increasing attention from governments globally as well as from various research communities. The U.S. government has been closely monitoring and regulating biomedical research activities, particularly those studying or involving bioterrorism agents or diseases. Effective surveillance requires comprehensive understanding of extant biomedical research and timely detection of new developments or emerging trends. The rapid knowledge expansion, technical breakthroughs, and spiraling collaboration networks demand greater support for literature search and sharing, which cannot be effectively supported by conventional literature search mechanisms or systems. In this study, we propose an integrated approach that integrates advanced techniques for content analysis, network analysis, and information visualization. We design and implement Arizona Literature Mapper, a Web-based portal that allows users to gain timely, comprehensive understanding of bioterrorism research, including leading scientists, research groups, institutions as well as insights about current mainstream interests or emerging trends. We conduct two user studies to evaluate Arizona Literature Mapper and include a well-known system for benchmarking purposes. According to our results, Arizona Literature Mapper is significantly more effective for supporting users' search of bioterrorism publications than PubMed. Users consider Arizona Literature Mapper more useful and easier to use than PubMed. Users are also more satisfied with Arizona Literature Mapper and show stronger intentions to use it in the future. Assessments of Arizona Literature Mapper's analysis functions are also positive, as our subjects consider them useful, easy to use, and satisfactory. Our results have important implications that are also discussed in the article.

Source

Journal of the American Society for Information Science and Technology. 60(2009) no.7, S.1466-1485

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Abstract

Sustained use of an information source is sometimes important for achieving an individual's long-term goals, such as learning and self-development. It is even more important for users of online health communities because health benefits usually come with sustained use. However, little is known about what retains a user. We interviewed 21 participants who had been using online diabetes communities in a sustained manner. Guided by self-determination theory, which posits that behaviors are sustained when they can satisfy basic human needs for autonomy, competence, and relatedness, we identified mechanisms that help satisfy these needs, and thus sustain users in online health communities. Autonomy-supportive mechanisms include being respected and supported as a unique individual, feeling free in making choices, and receiving meaningful rationales about others' decisions. Competence-cultivating mechanisms include seeking information, providing information, and exchanging information with others to construct knowledge. Mechanisms that cultivate relatedness include seeing similarities between oneself and peers, receiving responses from others, providing emotional support, and forming small underground groups for closer interactions. The results suggest that, like emotions, information and small group interactions also play a key role in retaining users. System design and community management strategies are discussed based on these mechanisms.

Source

Journal of the Association for Information Science and Technology. 67(2016) no.12, S.22842-2857

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Abstract

Online health question-and-answer consultation with physicians is becoming a common phenomenon. However, it is unclear how users identify the most satisfying reply. Based on the dual-process theory of knowledge adoption, we developed a conceptual model and empirical method to study which factors influence adoption of a reply. We extracted 6 variables for argument quality (Ease of understanding, Relevance, Completeness, Objectivity, Timeliness, Structure) and 4 for source credibility (Physician's online experience, Physician's offline expertise, Hospital location, Hospital level). The empirical results indicate that both central and peripheral routes affect user's adoption of a response. Physician's offline expertise negatively affects user's adoption decision, while physician's online experience positively affects it; this effect is positively moderated by user involvement.

Source

Journal of the Association for Information Science and Technology. 71(2020) no.10, S.1179-1191

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Abstract

Although considered proxies for people to interact with a system, mental models have produced limited practical implications for system design. This might be due to the lack of exploration of the elements of mental models resulting from the methodological challenge of measuring mental models. This study employed a new method, concept listing, to elicit people's mental models of an information-rich space, MedlinePlus, after they interacted with the system for 5 minutes. Thirty-eight undergraduate students participated in the study. The results showed that, in this short period of time, participants perceived MedlinePlus from many different aspects in relation to four components: the system as a whole, its content, information organization, and interface. Meanwhile, participants expressed evaluations of or emotions about the four components. In terms of the procedural knowledge, an integral part of people's mental models, only one participant identified a strategy more aligned to the capabilities of MedlinePlus to solve a hypothetical task; the rest planned to use general search and browse strategies. The composition of participants' mental models of MedlinePlus was consistent with that of their models of information-rich Web spaces in general.

Source

Journal of the American Society for Information Science and Technology. 61(2010) no.11, S.2206-2218

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Abstract

Web search engines are important gateways for users to access health information. This study explored whether a search interface based on the Bing API and enabled by Scatter/Gather, a well-known document-clustering technique, can improve health information searches. Forty participants without medical backgrounds were randomly assigned to two interfaces: a baseline interface that resembles typical web search engines and a Scatter/Gather interface. Both groups performed two lookup and two exploratory health-related tasks. It was found that the baseline group was more likely to rephrase queries and less likely to access general-purpose sites than the Scatter/Gather group when completing exploratory tasks. Otherwise, the two groups did not differ in behavior and task performance, with participants in the Scatter/Gather group largely overlooking the features (key words, clusters, and the recluster function) designed to facilitate the exploration of semantic relationships between information objects, a potentially useful means for users in the rather unfamiliar domain of health. The results suggest a strong effect of users' mental models of search on their use of search interfaces and a high cognitive cost associated with using the Scatter/Gather features. It follows that novel features of a search interface should not only be compatible with users' mental models but also provide sufficient affordance to inform users of how they can be used. Compared with the interface, tasks showed more significant impacts on search behavior. In future studies, more effort should be devoted to identify salient features of health-related information needs.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.5, S.1028-1041

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Abstract

With electronic book (e-book) sales and readership rising, are e-books positioned to replace print books? This study examines the preference for e-books and print books in the contexts of reading purpose, reading situation, and contextual variables such as age, gender, education level, race/ethnicity, income, community type, and Internet use. In addition, this study aims to identify factors that contribute to e-book adoption. Participants were a nationally representative sample of 2,986 people in the United States from the Reading Habits Survey, conducted by the Pew Research Center's Internet & American Life Project (http://pewinternet.org/Shared-Content/Data-Sets/2011/December-2011--Reading-Habits.aspx). While the results of this study support the notion that e-books have firmly established a place in people's lives, due to their convenience of access, e-books are not yet positioned to replace print books. Both print books and e-books have unique attributes and serve irreplaceable functions to meet people's reading needs, which may vary by individual demographic, contextual, and situational factors. At this point, the leading significant predictors of e-book adoption are the number of books read, the individual's income, the occurrence and frequency of reading for research topics of interest, and the individual's Internet use, followed by other variables such as race/ethnicity, reading for work/school, age, and education.

Source

Journal of the Association for Information Science and Technology. 65(2014) no.8, S.1695-1706

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Abstract

The academic impact advantage of Open Access (OA) is a prominent topic of debate in the library and publishing communities. Web citations have been proposed as comparable to, even replacements for, bibliographic citations in assessing the academic impact of journals. In our study, we compare Web citations to articles in an OA journal, the Journal of Computer-Mediated Communication (JCMC), and a traditional access journal, New Media & Society (NMS), in the communication discipline. Web citation counts for JCMC are significantly higher than those for NMS. Furthermore, JCMC receives significantly higher Web citations from the formal scholarly publications posted on the Web than NMS does. The types of Web citations for journal articles were also examined. In the Web context, the impact of a journal can be assessed using more than one type of source: citations from scholarly articles, teaching materials and non-authoritative documents. The OA journal has higher percentages of citations from the third type, which suggests that, in addition to the research community, the impact advantage of open access is also detectable among ordinary users participating in Web-based academic communication. Moreover, our study also proves that the OA journal has impact advantage in developing countries. Compared with NMS, JCMC has more Web citations from developing countries.