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  • × type_ss:"s"
  • × theme_ss:"Informationsdienstleistungen"
  1. Assessment and accountability in reference work (1992) 0.06
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    Editor
    Blandy, S.G. et al.
  2. Theories of information behavior (2005) 0.04
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    Content
    Perspectives on the Tasks in which Information Behaviors Are Embedded (Barbara M. Wildemuth and Anthony Hughes) - Phenomenography (Louise Limberg) - Practice of Everyday Life (Paulette Rothbauer) - Principle of Least Effort (Donald O. Case) - Professions and Occupational Identities (Olof Sundin and Jenny Hedman) - Radical Change (Eliza T. Dresang) - Reader Response Theory (Catherine Sheldrick Ross) - Rounding and Dissonant Grounds (Paul Solomon) - Serious Leisure (Jenna Hartel) - Small-World Network Exploration (Lennart Björneborn) - Nan Lin's Theory of Social Capital (Catherine A. Johnson) - The Social Constructionist Viewpoint on Information Practices (Kimmo Tuominen, Sanna Talja, and Reijo Savolainen) - Social Positioning (Lisa M. Given) - The Socio-Cognitive Theory of Users Situated in Specific Contexts and Domains (Birger Hjoerland) - Strength of Weak Ties (Christopher M. Dixon) - Symbolic Violence (Steven Joyce) - Taylor's Information Use Environments (Ruth A. Palmquist) - Taylor's Question-Negotiation (Phillip M. Edwards) - Transtheoretical Model of the Health Behavior Change (C. Nadine Wathen and Roma M. Harris) - Value Sensitive Design (Batya Friedman and Nathan G. Freier) - Vygotsky's Zone of Proximal Development (Lynne (E. E) McKechnie) - Web Information Behaviors of Organizational Workers (Brian Detlor) - Willingness to Return (Tammara Combs Turner and Joan C. Durrance) - Women's Ways of Knowing (Heidi Julien) - Work Task Information-Seeking and Retrieval Processes (Preben Hansen) - World Wide Web Information Seeking (Don Turnbull)
    Footnote
    Im Gegensatz zur früher üblichen Praxis, Informationsverhalten auf die Aktivitäten der Informationssuche zu beschränken, folgt man heute Tom Wilsons Definition, wonach es sich dabei um "the totality of human behaviour in relation to sources and channels of information, including both active and passive information-seeking, and information use" handelt, bzw. jener von Karen Pettigrew [nunmehr Fisher] et al., "how people need, seek, give and use information in different contexts". Im Laufe der letzten Jahre, ja schon Jahrzehnte, hat sich dazu ein fast nicht mehr überschaubarer Bestand an Literatur angesammelt, der sich sowohl aus theoretischen bzw. theoretisierenden, als auch aus auch praktischen bzw. empirischen Arbeiten zusammensetzt. Einige wenige dieser theoretischen Ansätze haben weite Verbreitung gefunden, werden in Studiengängen der Informationswissenschaft gelehrt und tauchen in der laufend veröffentlichten Literatur immer wieder als Basis für empirische Untersuchungen oder modifizierende Weiterentwicklungen auf. Das Buch beginnt mit drei Grundsatzartikeln, die von herausragenden Vertretern des gegenständlichen Themenbereichs verfasst wurden. Im ersten und längsten dieser Beiträge, An Introduction to Metatheories, Theories and Models (S. 1-24), gibt Marcia J. Bates (Los Angeles, CA), zunächst eine wissenschaftstheoretische Einführung zu den drei im Titel genannten Begriffen, nicht ohne darauf hinzuweisen, dass der Großteil der theoretisierenden Ansätze in unserer Disziplin erst dem Modellstadium angehört. Am Beispiel des Principle of Least Effort zeigt sie, dass selbst für diesen am besten abgesicherten Befund der Forschung zum Informationsverhalten, keine ausreichende theoretische Begründung existiert. In der Folge versucht Bates, die in der Informationswissenschaft gängigen Metatheorien zu identifizieren und gelangt dabei zu der folgenden Kategorisierung, die auch als Bezugsrahmen für die Einordnung der zahlreichen in diesem Buch dargestellten Modelle dienen kann:
  3. Expert systems in reference services (1989) 0.02
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    Editor
    Roysdon, C. u. H.D. White
  4. School library reference services in the 90s : where we are, where we're heading (1994) 0.02
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    Editor
    Truett, C.
  5. Rothstein on reference : ... with some help from friends (1990) 0.02
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    Editor
    Katz, B. u. C. Bunge
  6. "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007) 0.02
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    Date
    22. 2.2008 14:05:48
    Editor
    Becker, T. unter Mitarb. von C. Barz
  7. Providing customer-oriented services in academic libraries (1996) 0.01
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    Editor
    Pinder, C. u. Melling, M.
  8. Trends für Großstadtbibliotheken - Zukunft wissenschaftlicher Bibliotheken - Multi-Media und Internet (1998) 0.01
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    Content
    Enthält u.a. die Beiträge zu den Themenbereichen 'Zukunft und Zukunftsaufgaben wissenschaftlicher Bibliotheken': EGIDY, B. von: Von der Bücherbewahranstalt zur Informationsvermittlungsstelle; FRANKEN, K.: Mittel zum Zweck; 'Öffentliche Bibliotheken in der Multimediagesellschaft': OßWALD, A.: Trends der Informationsgesellschaft und ihre Konsequenzen für die öffentlichen Bibliotheken; JOHANNSEN, R.: Auf dem Weg in die Zukunft: die Projekte Telebus und Bürgerinformationssystem. Bericht aus der Stadt Ulm; HÜTTER, B.: Online in öffentlichen Bibliotheken: Vor- und Nachteile verschiedener Online-Zugänge und -Netze; SAUER, C.-D.: u. P.S. ULRICH: Online-Dienste einer öffentlichen Bibliothek: konzeptionelle Entwicklung - Angebote - Partner; LUDWIG, E.: Online-Nutzung in einer kleinen Bibliothek: das Beispiel Hachenburg; 'Lektorieren des Internets': RÜDIGER, B.: Welche Hilfsmittel gibt es? Ein Überblick über die verschiedenen Suchdienste im Internet; DANIEL, F.: Ein Lektoratsdienst fürs Internet ist sinnlos!; VONHOF, C.: Vielleicht kein Lektoratsdienst, aber ...; BEST, H.: BINE: Ein Bericht aus der Stadtbibliothek Bremen
  9. Information brokers and reference services (1989) 0.01
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    Series
    Reference librarian; no.22
  10. Moderne Informationsdienstleistungen : Trends und Aspekte, Entwicklungen und Probleme in Bibliotheken, Informationszentren und Dokumentationseinrichtungen der Bundesrepublik Deutschland. Referate eines Seminars für Bibliothekare und Informationsfachleute aus osteuropäischen Ländern in Hohenroda (Hessen), 24.-26.9.1989 (1990) 0.01
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    Content
    NEUBAUER, W.: Die Implementierung von EDV-Systemen an Bibliotheken; SCHNELLING, H.: Integrierte Bibliothekssysteme: Zentralisierung, Dezentralisierung; LEHMANN, K.-D.: Ein Netzkonzept für Bibliotheken; LANKENAU, I.: Informations- und Literaturvermittlung: Fachinformationszentren und Dokumentationseinrichtungen; SCHWUCHOW, W.: Wirtschaftlichkeit von Informationsdienstleistungen; LUX, C.: Sind moderne Informationsdienstleistungen in Bibliotheken noch zu bezahlen?; STROETMANN, K.A.: Fachinformation als gesellschaftlich produziertes Wissen: soziopolitische und ökonomische Aspekte und Perspektiven
  11. Information und Dokumentation (IuD) (1986) 0.01
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    Content
    Enthält die Beiträge: MANZ, W.: Information und Dokumentation (IuD): Grundsätze, Methoden, Geschichte und Organisation; DUGALL, B.: Bestandsverzeichnisse; ALLISCHEWSKI, H.: Bibliographien; BOHRMANN, H.: Dokumentation der Tagespresse; WEISKE, C.: Referatedienste; TANNHOF, W.: Current Contents; LAUX, W.: Dokumentationskarteien; BRAUN, T.: Zugriff auf Online-Informationsdienste; REIN, H.G.: Online-Recherchen in nicht-fachspezifischen Datenbanken: eine Übersicht; Gokl, R.: Die Einführung von Online-Recherchen in der Spezialbibliothek
  12. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.01
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    Date
    25. 3.2003 13:22:23
  13. Reference services planning in the 90s (1994) 0.01
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    Content
    Enthält die Beiträge: VEANER, A.B.: Conflicts in value systems; FARIES, C.: Reference librarians in the information age: learning from the past to control the future; FORD, K.E.: Reference service in rural public libraries: issues and trends; PEASE, B. u. C. POWER: Reference services for off-campus students and faculty; ORGREN, C.F.: Cooperative reference service; SUMMERHILL, K.S.: The high cost of reference: the need to reassess services and service delivery; NOFSINGER, M.N. u. A.W. BOSCH: Roles of the head of reference: from the 1990s to the 21st century; TAYLOR, A.: Plan for service: professional and non-professional reference staff; FORCE, R.: Planning online reference services for the 90s; BOLIN, R.L.: The challange of CD-ROMs for libraries; SUMMERHILL, C.A.: The emerging national information infrastructure and reference services; POWELL, R.R. u. D. RABER: Education for reference/information service: a quantitative and qualitative analysis of basic reference courses; WEINGAND, D.E.: Competence and the new paradigm: continuing education of the reference staff; ENGELDINGER, E.A.: Improving reference: preliminary thoughts on a return to the classroom; BUNGE, C.A.: Evaluating reference services and reference personnel: questions and answers from the literature
  14. Öffentliche Infothek : Materialien für eine zeitgemäße Bibliotheksarbeit. Vorträge eines Fortbildungsseminars des Deutschen Bibliotheksinstituts und Leitfaden zur Einrichtung von Infotheken in Öffentlichen Bibliotheken (1992) 0.01
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    Content
    SPRIBILLE, I.: Community information services; THUN, H.-P.: Informationen für Handel und Industrie; THORN, G.: Bewertung von Auskunftsmitteln; RUPPERT, E.: Planungshilfen für den Informationsbestand; CORDES, H.: Standardwerke; BRENDEL, R.: Der Erfurter Infoladen: eine Fundgrube für Bürger; DIETL, M., J. AUER: Was ist eine Infothek?; DIETL, M., J. AUER: Warum ein Leitfaden?; SPRIBILLE, I.: Zur Handhabung des Leitfadens; DIETL, M., J. AUER: Wie fing alles an?; HEMMERT, U.: Was gehört dazu?; RAMP, H., M. WAIBLINGER: Womit fängt man an?; ROLKE, C., I. MAY: Woher kommen die Broschüren?; GAIDOSCH, A.: Wie kann sie aussehen?; HOLUB, S.: Wie geht es weiter?; GIEBELER, S.: Wie wird's bekannt?; LINDENMAYER, R. u.a.: Wie amcht man's anderswo?; SPRIBILLE, I.: Wie soll es weitergehen?
  15. Reference services for the unserved (1996) 0.01
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    Content
    Enthält die Beiträge: HECKER, T.E.: Patrons with disabilities or problem patrons: which model should librarians apply to people with mental illness?; LENN, K.: Library services to disabled students: outreach and education; DEWDNEY, P., R.M. HARRIS u. C. LOCKERBY: Meeting the information needs of battered women: responsibilities and roles for library and information science; BARSH, A.L. u. M. JACKSON: Information needs of special populations: serving people with mental illness using Computer Aided Instruction in a multimedia library for outpatients; KARP;, R.S. u. P.L. HORNE: Library services to traditionally underserved groups: an annotated bibliography
  16. Information management for information services - economic challenge for the '90s : Proceedings of a Workshop for Participants from Countries in Central and Eastern Europe and Developing Countries, Berlin, 13.-19. Oct. 1991 (1992) 0.01
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    Content
    Enthält folgende Beiträge: STROETMANN, K.: Information management for the 90's: a conceptual framework; RÜCKL, S.: Challenges in the information age; TUDOR-SILOVIC, N.: From information management to social intelligence; TEVELI, J.: Marketing and cooperation of a group of libraries; AMLINSKI, L. u. H. VOIGT: Information management in libraries - aspects and perspectives; AFRE, S.A.: Library cooperation in the Ashanti region of Ghana; AGAJA, J.A.: Regional cooperation for the improvement of information services; GRAUMANN, S.: Information services as a profit centre in a company of the service industry; FREYTAG, J.: Data privacy, freedom of information, free access to information; Goedegebuure, B.: FID - it's role, activities and objectives in international cooperation; SCHWUCHOW, W.: Fundamental questions of financing and pricing information services; LUX, C.: To charge or not to charge for library services; SMETáCEK, V.: Current issues of financing and pricing information services in CSFR
  17. Reference service expertise (1993) 0.01
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    Content
    Enthält die Beiträge: STEVENS, N.: Anticipatory reference service: the way of the future?; McCRANK, L.J.: Reference expertise: paradigms, strategies and systems; WESTBROOK, L. u. S. DeDECKER: Supporting user needs and skills to minimize library anxiety: considerations for academic libraries; LaGUARDIA, C. u.a.: Learning to instruct on the job: team-teaching library skills; ROBERTSON, G.G.: Legal research and the democratic process; SLUTSKY, B.: Communicating science to the public: an address to non-science librarians; BUSH, C.B.: Finding education and training technology: a gap between ERIC and NTIS?; SLAVENS, T.P.: Sources of information for investors in the Commonwealth of Independent States (formerly: The Soviet Union); WOOD, W.: A librarian's guide to fee-based services; CHISHTI, S.H.: CD-ROM vs. online: a comparison of PsycLIT (CD-ROM) and PsycINFO (DIALOG); PILKINGTON, L.A.: A new reference resource: the interactive media center; D'ANGELO, E.: Developing a basic philosophy collection: for reference and research
  18. ¬The roles of reference librarians : today and tomorrow (1996) 0.01
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    Content
    Enthält die Beiträge: MOORE, A.D.: Reference librarianship: 'It was the best of times, it was ...'; SHERRER, J.: Thriving in changing times: competencies for today's reference librarians; KONG, L.M.: Academic reference librarians: under the microscope; KELLER, S.G.: The secret power of community connections; VAUGHN, S.: One librarian's journey into a cyberspace career; DAWSON, A. u. K. de la PENA McCOOK: Trends affecting the roles of reference librarians; RETTIG, J.: Future reference - 'Sired by a hurricane, dam'd by an earthquake'; HINOJOSA, S.: Re-thinking reference - a true change?; JOLIVET, L.C. u. E.C. KNOWLES: Rethinking the eurocentric library workplace: a multi-faceted process; BERGER, C.: Reference service: a thing of the past?; SUTTON, S.A.: Future service models and the convergence of functions: the reference librarian as technician, author and consultant; STRONG, G.E.: Toward a vitual future; RATCLIFFE, F.W.: The Follett Report: a blueprint for library / information provision in British universities; BEVIS, M.D.: ERIC on CD-ROM and RIE: a comparison of search results and user satisfaction
  19. Librarians on the Internet : impact on reference services (1994) 0.01
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    Content
    Enthält die Beiträge: DIAZ, K.R.: Gatting started on the net; McGILLIS, L.: Gopher searching using Veronica; MARDIKIAN, J.: How to use Veronica to find information on the Internet; SMALL, J.J.: The Internet Goher: a reference tool; SCOTT, R.L.: Geoscience resources on the internet; MORGAN, K.A.: Economic and statistical information on the Internet; MAXYMUK, J.: Science resources on the Internet; KIBBEE, J.: A virtual library for librarians: JANET's bulletin board for libraries; NATALE, J.A.: Texas woman's university and White House communications on the Internet; POLLITZ, J.H.: Internet resources: opportunity knocks at the door; CROMER, D.E., M.E. JOHNSON: The impact of the Internet on communication among reference librarians; SILVA, M., G.F. CARTWRIGHT: The Internet and reference librarians: a question of leadership; HENDERSON, T.: MOOving towards a virtual reference service; ABELS, E.G., P. LIEBSCHER: A new challenge for intermediary-client communication: the electronic network; KALIN, S., C. WRIGHT: Internexus: a partnership for Internet instruction; STEPHENSON, N., D.J. WILLIS: Internet in-service training at the University of New Mexiko General Library; SANTAVICCA, E.F.: The Internet as a reference and research tool: a model for educators; ELLIOTT, C.S.: NREN update, 1993: Washington policy; STARR, S.S.: Evaluating physical science reference sources on the Internet; SEIDEN, P., K.A. NUCKOLLS: Developing a Campus-Wide Information System using the Gopher protocol: a study of collection development and classification issues; PERKINS, J.T.: The first mile down Internet I: development, training, and reference issues in the use of an X Windows interface for Internet access; NEUMAN, M., P. MANGIAFICO: Providing and accessing information via the Internet: the Georgetown catalogue of projects in electronic texts; PARKHURST, C.A., M.L. KWON: The Nevada Academic Libraries Information System: an application of Internet services; TOMER, C.: MIME and electronic reference services; STOREY, T.: The Internet and OCLC: broadening access to the world's information
  20. ¬The reference assessment manual (1995) 0.01
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    Footnote
    Rez. in: College and research libraries. 57(1996) no.3, S.307-308 (M. Crist); Journal of academic librarianship 22(1996) no.4, S.314 (D. Ettinger)

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