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Holler, U.: Benutzerfreundlichkeit von Sachkatalogen (1975)
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Wenzel, O.: Webdesign, Informationssuche und Flow : Nutzerverhalten auf unterschiedlich strukturierten Websites (2001)
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Poll, R.; Boekhorst, P. de: Measuring quality : international guidelines for performance measurement in academic libraries (1996)
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- Footnote
- Rez. in: ProLibris 1996, H.4, S.267-268 (R. Depping)
