Search (172 results, page 1 of 9)

  • × theme_ss:"Informationsdienstleistungen"
  1. White, M.D.: Questions in reference interviews (1998) 0.10 
    0.10414879 = product of:
  0.20829758 = sum of:
    0.20829758 = sum of:
      0.16622633 = weight(_text_:m.d in 4720) [ClassicSimilarity], result of:
        0.16622633 = score(doc=4720,freq=4.0), product of:
          0.30567333 = queryWeight, product of:
            6.9606886 = idf(docFreq=113, maxDocs=44218)
            0.043914236 = queryNorm
          0.5438038 = fieldWeight in 4720, product of:
            2.0 = tf(freq=4.0), with freq of:
              4.0 = termFreq=4.0
            6.9606886 = idf(docFreq=113, maxDocs=44218)
            0.0390625 = fieldNorm(doc=4720)
      0.042071246 = weight(_text_:22 in 4720) [ClassicSimilarity], result of:
        0.042071246 = score(doc=4720,freq=4.0), product of:
          0.15378018 = queryWeight, product of:
            3.5018296 = idf(docFreq=3622, maxDocs=44218)
            0.043914236 = queryNorm
          0.27358043 = fieldWeight in 4720, product of:
            2.0 = tf(freq=4.0), with freq of:
              4.0 = termFreq=4.0
            3.5018296 = idf(docFreq=3622, maxDocs=44218)
            0.0390625 = fieldNorm(doc=4720)
  0.5 = coord(1/2)
    Abstract
    This article characterises the questioning behaviour in reference interviews preceding delegated online searches of bibliographic databases and relates it to questioning behaviour in other types of interviews/settings. With one exception, the unit of analysis is the question (N=610), not the interview. The author uses A.C. Graesser's typology of questions to analyse type of question and M.D. White's typology of information categories to determine the question's content objective; this is the first application of Graesser's typology to interview questions in any setting. Graesser's categories allow for a more subtle understanding of the kind of information need underlying a question. Comparisons are made between questions asked by the information specialist and those asked by the client. Findings show that the information specialist dominates the interview, about half the questions were verification questions and about 22% were judgemental questions or requests; all but four types of questions from Graesser's categories appeared in the interviews, but no new question types were discovered. Clients often phrase questions as requests. In content, both clients and information specialists focus on the subject and service requested, but the clients ask also about search strategy and output features. Both parties ask predominantly short-answer questions. Results are related to interface design for retrieval systems.
    Date
    2.12.2005 14:48:22
  2. Dommer, J.M.; McCaghy, M.D.: Techniques for conducting effective search interviews with thesis and dissertation candidates (1982) 0.09 
    0.0940318 = product of:
  0.1880636 = sum of:
    0.1880636 = product of:
      0.3761272 = sum of:
        0.3761272 = weight(_text_:m.d in 5157) [ClassicSimilarity], result of:
          0.3761272 = score(doc=5157,freq=2.0), product of:
            0.30567333 = queryWeight, product of:
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.043914236 = queryNorm
            1.2304875 = fieldWeight in 5157, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.125 = fieldNorm(doc=5157)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
  3. Ayuso García, M.D.; Martínez Navarro, V.: Alfabetización informacional y servicios de referencia virtual (2007) 0.05 
    0.0470159 = product of:
  0.0940318 = sum of:
    0.0940318 = product of:
      0.1880636 = sum of:
        0.1880636 = weight(_text_:m.d in 1130) [ClassicSimilarity], result of:
          0.1880636 = score(doc=1130,freq=2.0), product of:
            0.30567333 = queryWeight, product of:
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.043914236 = queryNorm
            0.61524373 = fieldWeight in 1130, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.0625 = fieldNorm(doc=1130)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
  4. White, M.D.; Abels, E.G.: Measuring service quality in special libraries : lessons from service marketing (1994) 0.04 
    0.04113891 = product of:
  0.08227782 = sum of:
    0.08227782 = product of:
      0.16455564 = sum of:
        0.16455564 = weight(_text_:m.d in 1909) [ClassicSimilarity], result of:
          0.16455564 = score(doc=1909,freq=2.0), product of:
            0.30567333 = queryWeight, product of:
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.043914236 = queryNorm
            0.53833824 = fieldWeight in 1909, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.0546875 = fieldNorm(doc=1909)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
  5. ¬The roles of reference librarians : today and tomorrow (1996) 0.04 
    0.035261925 = product of:
  0.07052385 = sum of:
    0.07052385 = product of:
      0.1410477 = sum of:
        0.1410477 = weight(_text_:m.d in 1011) [ClassicSimilarity], result of:
          0.1410477 = score(doc=1011,freq=2.0), product of:
            0.30567333 = queryWeight, product of:
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.043914236 = queryNorm
            0.4614328 = fieldWeight in 1011, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.046875 = fieldNorm(doc=1011)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Content
    Enthält die Beiträge: MOORE, A.D.: Reference librarianship: 'It was the best of times, it was ...'; SHERRER, J.: Thriving in changing times: competencies for today's reference librarians; KONG, L.M.: Academic reference librarians: under the microscope; KELLER, S.G.: The secret power of community connections; VAUGHN, S.: One librarian's journey into a cyberspace career; DAWSON, A. u. K. de la PENA McCOOK: Trends affecting the roles of reference librarians; RETTIG, J.: Future reference - 'Sired by a hurricane, dam'd by an earthquake'; HINOJOSA, S.: Re-thinking reference - a true change?; JOLIVET, L.C. u. E.C. KNOWLES: Rethinking the eurocentric library workplace: a multi-faceted process; BERGER, C.: Reference service: a thing of the past?; SUTTON, S.A.: Future service models and the convergence of functions: the reference librarian as technician, author and consultant; STRONG, G.E.: Toward a vitual future; RATCLIFFE, F.W.: The Follett Report: a blueprint for library / information provision in British universities; BEVIS, M.D.: ERIC on CD-ROM and RIE: a comparison of search results and user satisfaction
  6. Reference services in the humanities (1994) 0.03 
    0.029384937 = product of:
  0.058769874 = sum of:
    0.058769874 = product of:
      0.11753975 = sum of:
        0.11753975 = weight(_text_:m.d in 3982) [ClassicSimilarity], result of:
          0.11753975 = score(doc=3982,freq=2.0), product of:
            0.30567333 = queryWeight, product of:
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.043914236 = queryNorm
            0.38452733 = fieldWeight in 3982, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              6.9606886 = idf(docFreq=113, maxDocs=44218)
              0.0390625 = fieldNorm(doc=3982)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Content
    Enthält die Beiträge: HUJSAK, M.D.: Craft information sources; LAYNE, S.S.: Artists, arthistorians, and visual art information; MEHR, L.H. u. S. ARCHER: Stand and deliver: providing research and reference assistance at the Margaret Herrick Library of the Academy of Motion Picture Arts and Sciences; GOTTLIEB, J.: Reference service for performing musicians: understanding and meeting their needs; STEBELMAN, S.: Vocabulay control and the humanities: a case study of the MLA International Bibliography; ROBERTS, K.: Reference referral: public library humanities questions in California's reference network; KING, J.B.: History research into the 21st century; YOUNG, M.L. u. D.L. DOOLITTLE: The halt of stereotyping: when does the American Indian enter the mainstream?; BUCK, R.M.: For suppression and fear - 'See librarian': censorship of the arts and humanities in libraries; CASE, B. u. Y. Xu: Access to special collections in the humanities: who's guarding the gates and whys?; PLUM, T. u. T.N. SMALLEY: Research as repatriation; KAHN, D.: Performing by the book: library resources for theatre artists; BURNETTE, M., C.M. GILLIS u. M. COCHRAN: The humanist and the library: promoting new scholarship through collaborative interaction between humanists and librarians; WILLARD, L.C.: The library yet to come; JOHNSON, W.G.: The need for a value-based reference policy: John Rawls at the reference desk
  7. Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 5755) [ClassicSimilarity], result of:
          0.09519637 = score(doc=5755,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 5755, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=5755)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Source
    Zentralblatt für Bibliothekswesen. 57(1940), S.16-22
  8. Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 5761) [ClassicSimilarity], result of:
          0.09519637 = score(doc=5761,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 5761, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=5761)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Source
    Bücherei und Bildung. 22(1970), S.63-71
  9. Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 5772) [ClassicSimilarity], result of:
          0.09519637 = score(doc=5772,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 5772, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=5772)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Source
    Bibliothekar. 19(1965), S.15-22
  10. Metz, A.: Community service : a bibliography (1996) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 5341) [ClassicSimilarity], result of:
          0.09519637 = score(doc=5341,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 5341, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=5341)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Date
    17.10.1996 14:22:33
  11. Information brokers and reference services (1989) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 252) [ClassicSimilarity], result of:
          0.09519637 = score(doc=252,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 252, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=252)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Series
    Reference librarian; no.22
  12. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 5649) [ClassicSimilarity], result of:
          0.09519637 = score(doc=5649,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 5649, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=5649)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Date
    20. 4.2002 17:30:22
  13. Ghilardi, F.J.M.: ¬The information center of the future : the professional's role (1994) 0.02 
    0.023799092 = product of:
  0.047598183 = sum of:
    0.047598183 = product of:
      0.09519637 = sum of:
        0.09519637 = weight(_text_:22 in 2504) [ClassicSimilarity], result of:
          0.09519637 = score(doc=2504,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.61904186 = fieldWeight in 2504, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.125 = fieldNorm(doc=2504)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Date
    27.12.2015 18:22:38
  14. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.02 
    0.020824205 = product of:
  0.04164841 = sum of:
    0.04164841 = product of:
      0.08329682 = sum of:
        0.08329682 = weight(_text_:22 in 7585) [ClassicSimilarity], result of:
          0.08329682 = score(doc=7585,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.5416616 = fieldWeight in 7585, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.109375 = fieldNorm(doc=7585)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Date
    22. 1.2000 17:52:11
  15. Curzon, S.C.: Managing the interview (1995) 0.02 
    0.020824205 = product of:
  0.04164841 = sum of:
    0.04164841 = product of:
      0.08329682 = sum of:
        0.08329682 = weight(_text_:22 in 6300) [ClassicSimilarity], result of:
          0.08329682 = score(doc=6300,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.5416616 = fieldWeight in 6300, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.109375 = fieldNorm(doc=6300)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Footnote
    Rez. in: Journal of academic librarianship 22(1996) no.6, S.471 (N. Corral)
  16. International yearbook of library and information management : 2001/2002 information services in an electronic environment (2001) 0.02 
    0.020824205 = product of:
  0.04164841 = sum of:
    0.04164841 = product of:
      0.08329682 = sum of:
        0.08329682 = weight(_text_:22 in 1381) [ClassicSimilarity], result of:
          0.08329682 = score(doc=1381,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.5416616 = fieldWeight in 1381, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.109375 = fieldNorm(doc=1381)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Date
    25. 3.2003 13:22:23
  17. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.02 
    0.020824205 = product of:
  0.04164841 = sum of:
    0.04164841 = product of:
      0.08329682 = sum of:
        0.08329682 = weight(_text_:22 in 4364) [ClassicSimilarity], result of:
          0.08329682 = score(doc=4364,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.5416616 = fieldWeight in 4364, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.109375 = fieldNorm(doc=4364)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Date
    22. 1.2000 19:29:08
  18. Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994) 0.02 
    0.017849319 = product of:
  0.035698637 = sum of:
    0.035698637 = product of:
      0.071397275 = sum of:
        0.071397275 = weight(_text_:22 in 7831) [ClassicSimilarity], result of:
          0.071397275 = score(doc=7831,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.46428138 = fieldWeight in 7831, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.09375 = fieldNorm(doc=7831)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Source
    Bertelsmann Briefe. 1994, H.131, S.22-25
  19. Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993) 0.02 
    0.017849319 = product of:
  0.035698637 = sum of:
    0.035698637 = product of:
      0.071397275 = sum of:
        0.071397275 = weight(_text_:22 in 364) [ClassicSimilarity], result of:
          0.071397275 = score(doc=364,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.46428138 = fieldWeight in 364, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.09375 = fieldNorm(doc=364)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Source
    Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
  20. Layne, S.S.: Artists, art historians, and visual art information (1994) 0.02 
    0.017849319 = product of:
  0.035698637 = sum of:
    0.035698637 = product of:
      0.071397275 = sum of:
        0.071397275 = weight(_text_:22 in 1027) [ClassicSimilarity], result of:
          0.071397275 = score(doc=1027,freq=2.0), product of:
            0.15378018 = queryWeight, product of:
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.043914236 = queryNorm
            0.46428138 = fieldWeight in 1027, product of:
              1.4142135 = tf(freq=2.0), with freq of:
                2.0 = termFreq=2.0
              3.5018296 = idf(docFreq=3622, maxDocs=44218)
              0.09375 = fieldNorm(doc=1027)
      0.5 = coord(1/2)
  0.5 = coord(1/2)
    Source
    Reference librarian. 1994, no.47, S.22-36

Authors

Years

Languages

  • e 107
  • d 57
  • i 3
  • es 1
  • f 1
  • nl 1
  • ru 1
  • s 1
  • More… Less…

Types

  • a 144
  • m 19
  • s 10
  • el 2
  • x 2
  • b 1
  • u 1
  • More… Less…

Themes

Subjects

Classifications